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Overnight Days Inn Hotel Jobs in Indiana (NOW HIRING)

Night Auditor

Bloomington, IN · On-site

$13 - $17.50/hr

... hotel running smoothly overnight. You'll create a safe and welcoming environment for guests ... Fourwinds Lakeside Inn & Marina (est. 1976) is a premier waterfront destination located on Lake ...

... hotel running smoothly overnight. You'll create a safe and welcoming environment for guests ... Fourwinds Lakeside Inn & Marina (est. 1976) is a premier waterfront destination located on Lake ...

Hotel Night Steward

Fort Wayne, IN · On-site

$14.75 - $19.75/hr

A clean hotel * Organized public spaces * Fresh laundry ready for the ... day * A quiet and secure environment * A smooth handoff to the morning team The overnight shift is ...

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Overnight Days Inn Hotel information

What is an overnight Days Inn hotel staff member responsible for?

Overnight Days Inn Hotel staff are responsible for ensuring the safety, comfort, and satisfaction of guests during the nighttime hours. Their duties typically include managing late check-ins and check-outs, handling guest inquiries or emergencies, maintaining security, and performing basic administrative tasks. They may also prepare reports for management, assist with housekeeping needs, and ensure that all areas of the hotel are clean and secure overnight. This role requires strong communication and problem-solving skills, as well as the ability to work independently.

What are the most common challenges faced by overnight staff at a Days Inn hotel, and how can they be managed effectively?

Overnight staff at a Days Inn hotel often encounter challenges such as handling late-night guest requests, managing security concerns, and addressing unexpected maintenance issues with limited resources. Effective communication with other departments and a solid understanding of emergency procedures are essential. Being proactive in anticipating guest needs and staying organized during quieter hours can help ensure smooth operations throughout the shift. Support from management and clear protocols make it easier for overnight staff to handle these unique challenges confidently.

What are the key skills and qualifications needed to thrive as an overnight hotel front desk clerk at Days Inn, and why are they important?

To thrive as an Overnight Hotel Front Desk Clerk at Days Inn, you typically need customer service experience, basic math skills, and at least a high school diploma or equivalent. Familiarity with hotel property management systems (PMS) and reservation software, as well as proficiency in handling credit card terminals, is common. Excellent communication, problem-solving, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth hotel operations during overnight hours.

What is the difference between Overnight Days Inn Hotel vs Hotel Front Desk Clerk?

AspectOvernight Days Inn HotelHotel Front Desk Clerk
CredentialsHigh school diploma or equivalent; hospitality trainingHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel overnight shift, including late hoursFront desk area, day and night shifts
Industry UsageHospitality, lodgingHospitality, lodging

The Overnight Days Inn Hotel staff typically work overnight shifts managing guest check-ins, security, and hotel operations. Hotel Front Desk Clerks also handle guest services but may work during day or evening hours. Both roles require customer service skills and familiarity with hotel systems, but the overnight position emphasizes security and late-night operations.

What are the most commonly searched types of Days Inn Hotel jobs in Indiana?

The most popular types of Days Inn Hotel jobs in Indiana are:

Night Auditor - Fairfield inn by Marriott

The Ghoman Group

Lebanon, IN • On-site

$16 - $22/hr

Full-time

Re-posted 4 days ago


Job description

NIGHT AUDITOR
Fairfield by Marriott Inn & Suites Lebanon
410 Gateway Ave, Lebanon, IN 46052, United States
Pay Rate: $16-$22 per hour
Joining: Immediate
Interview: In-person only - No virtual hiring
$1000 Startup Bonus for qualified Candidates
Job Description
Fairfield by Marriott Inn & Suites Lebanon is seeking a reliable and detail-oriented Night Auditor to join our hotel team. The Night Auditor will be responsible for completing overnight accounting and End-of-Day procedures while providing excellent guest service throughout the shift.
The ideal candidate should have strong attention to detail, basic accounting knowledge, excellent customer service skills, and the ability to work independently during overnight hours.
Key Responsibilities
  1. Maintain accurate hotel financial and accounting records.
  2. Process invoices, transactions, room charges, refunds, and other financial activities.
  3. Verify that all accounts are balanced and properly supported by documentation.
  4. Complete daily audit and End-of-Day procedures.
  5. Check guests in and out and process guest payments.
  6. Respond professionally to guest requests, questions, and complaints.
  7. Answer phone calls and assist with reservations.
  8. Monitor hotel operations and address overnight guest needs.
  9. Prepare nightly reports and summarize hotel operations for management.
  10. Identify and document any follow-up tasks or issues requiring management attention.
  11. Maintain a clean, organized, and secure front desk area throughout the shift.
Qualifications & Requirements
  • High school diploma or equivalent.
  • Previous customer service or hospitality experience preferred.
  • Experience with accounting procedures or administrative tasks preferred.
  • Basic computer proficiency.
  • Strong attention to detail and numerical accuracy.
  • Good organizational and time-management skills.
  • Ability to work independently and make sound decisions.
  • Self-motivated with a proactive work ethic.
  • Excellent communication and customer service skills.
  • Ability to remain professional and attentive throughout the overnight shift.