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Overnight Customer Support Advisor Jobs (NOW HIRING)

speakit

Polish Customer Support Advisor

$17.50 - $22.25/hr

Polish-speaking Customer Support Representative On behalf of our client, a globally recognized leader in the jewelry industry, we are looking for a Polish-speaking Customer Support Representative.

Blyss Journeys

Customer Support Advisors

Saint Louis, MO · On-site

$16.50 - $21.25/hr

As a Customer Support Advisor, you will work with clients to understand their needs, provide personalized guidance, coordinate service arrangements, and assist with important details from the initial ...

PeopleShare

Overnight Order Entry Specialist

Hampton, VA

$17 - $22/hr

Overnight Customer Support Job Details: * Training Shift: 8:00 a.m. - 4:00 p.m. (Day Shift) * Permanent Hours: 9:00 p.m. - 5:00 a.m. (Overnight) * Pay Rate: $18-$20 Selling Points about Overnight ...

PeopleShare Inc

Overnight Order Entry Specialist

Hampton, VA · On-site

$17.25 - $22.50/hr

Overnight Customer Support Job Details: * Training Shift: 8:00 a.m. - 4:00 p.m. (Day Shift) * Permanent Hours: 9:00 p.m. - 5:00 a.m. (Overnight) * Pay Rate: $18-$20 Selling Points about Overnight ...

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Overnight Customer Support Advisor information

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How much do overnight customer support advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for overnight customer support advisor in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $23.08 per hour, depending on experience, location, and employer.

What are popular job titles related to Overnight Customer Support Advisor jobs?

For Overnight Customer Support Advisor jobs, the most frequently searched job titles are:

Infographic showing various Overnight Customer Support Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,846 per year, or $23 per hour.

Customer Support Advisor

Harahan, LA • On-site

Nixon Power Services
Machinery Manufacturing • 201 - 500 employees
Learn more about Nixon Power Servicesexternal

Other

Posted 18 days ago

Job description

Job Summary
This role is responsible for the daily review, processing, and tracking of all quoting activity for their assigned territory and team of technicians. This role reviews leads, generates quotes, tracks approvals/purchase order receipts, crease services calls, orders parts, coordinates with internal and external stakeholders, and communicates with customers. This position ensures Nixon delivers our Premium Services along with a Premium Customer Experience in order to grow and retain business.
Essential Responsibilities
  • Promptly respond to customer inquiries and provide quotes within expected timelines.
  • Identify, validate, and price needed parts to quote work.
  • Partner with technicians and Operational Leaders, as needed, to ensure accuracy of quotes.
  • Review and follow up daily on quoted work and track sales progress through assigned system.
  • Respond promptly and courteously to all customer calls and emails regarding requests for additional work.
  • Once POs are received from the customer(s), open service calls, and source quoted parts.
  • Work with vendors and local parts' team to track parts' receipts.
  • Communicate with customers, as needed, from opportunity receipt to technician scheduling.
  • Assist service coordinators in communicating expectations, planning, and aligning quoted work appropriately.
  • Work closely with respective Operations team to ensure customer expectations are met.
  • May act as an internal project manager on larger scale jobs to ensure profitability and customer satisfaction, as directed.
  • Identify and qualify quotes that may require additional incentive or value add.
  • Work with vendors to find solutions that reduce the cost of goods related to inventory and purchased materials.
  • Assist parts department with extending opportunity to all parts sales.
  • Actively participate in Safety initiatives.
  • All other duties as assigned.
Knowledge & Skills
  • 3-5 years of experience in the generator service industry required.
  • Experience in heavy equipment, diesel engines, equipment parts and service are strongly preferred.
  • Proficient in Microsoft Office Suite of programs.
  • Ability to read, understand, and interpret drawings, schematics, and wiring diagrams.
  • Ability to communicate at all levels of the business.
  • Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.
  • Develop and maintain strong relationships with internal and external customers.
  • Strong ability to persuade, motivate, and influence others.
  • Strong math and analytical skills including ability to calculate discounts and percentages.
Education & Experience Preferences/Requirements
Degree Required: High School Diploma / GED
Years of Experience: 2-3
Working Environment / Conditions
  • Normal office environment.
  • Use hands/fingers to handle or feel.
  • Reach with hands and arms.
  • Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl.
  • Ability to sit for long periods of time.

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