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Overnight Customer Service Jobs in Riverside, MO

Dal-Tile

Customer Service Representative

Lenexa, KS · On-site

$15 - $20.50/hr

As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing ...

Walgreens

Customer Service Associate

Olathe, KS · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

QCHI

Customer Service Representative

Blue Springs, MO · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Walgreens

Customer Service Associate

Overland Park, KS · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Lenexa, KS · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Kansas City, MO · On-site

$13.50 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Shawnee, KS

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

FTC Equipment, LLC

Customer Service Rep

Kansas City, MO · On-site

$40K - $60K/yr

Job Opportunity - Customer Service Representative FTC Equipment, LLC Kansas City, MO FTC Equipment, LLC is a full service distribution company located in Kansas City, MO that focuses on pumping ...

JARBO

Customer Service Representative

Olathe, KS

$19/hr

A commercial construction service company in Olathe, KS is hiring a Customer Support Specialist to join its growing service team. In this entry-level role, you'll be the first point of contact for ...

JARBO

Customer Service Representative

Olathe, KS

$19/hr

A commercial construction service company in Olathe, KS is hiring a Customer Support Specialist to join its growing service team. In this entry-level role, you'll be the first point of contact for ...

TEKsystems

Customer Service Representative

Olathe, KS

$20/hr

Customer Service Representative (Entry-Level) Position Summary We are seeking a customer-focused Customer Service Representative to provide exceptional support to residential and commercial customers.

Walgreens

Customer Service Associate

Kansas City, MO · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Domino's Franchise

Customer Service Rep

Overland Park, KS · On-site

$15.25 - $20.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

QCHI

Customer Service Representative

Kansas City, MO · On-site

$17.50/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

New

Pyramid Consulting

Customer Service Rep

Overland Park, KS · On-site

$15.25 - $20.50/hr

Cardholder Support And Customer Service Representative Provide cardholder support and customer service for pre-paid card products. Working in a high-volume inbound telephone call center on behalf of ...

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All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Riverside, MO

Overnight Customer Service information

See Riverside, MO salary details

$9

$18

$26

How much do overnight customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight customer service in Riverside, MO is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.24 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Riverside, MO?

The most popular types of Customer Service jobs in Riverside, MO are:

What cities near Riverside, MO are hiring for Overnight Customer Service jobs?

Cities near Riverside, MO with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Riverside, MO as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,797 per year, or $18.2 per hour.

Customer Service Representative

Dal-Tile

Lenexa, KS • On-site

$15 - $20.50/hr

Other

Re-posted 18 days ago

Daltile rating

8.0

Company rating: 8.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

136th of 540 rated manufacturers

Job description

About the Job
Recruiting Profile
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
Primary Objective
To engage with customers through multiple interaction types, including phone, email, and in-person. Showroom duties include guiding customers through the showroom and assisting with product selection. Efficient coordination between the Company and its customers with a high level of service and support, ensuring customer satisfaction.
Primary Function and Scope:
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Build and nurture strong customer relationships.
  • Assist customers in selecting the appropriate products for their needs.
  • Retrieve and bring product samples to customers in the showroom.
  • Accurately maintain customer contact information and transaction records.
  • Follow up with customers on quotes, inquiries, and sales opportunities.
  • Process sales transactions, payments, and generate sales orders.
  • Create shipping orders and packing lists.
  • Answer inbound sales calls and proactively make outbound calls.
  • Maintain and create marketing materials.
  • Collaborate with the Sales Representative.
  • Stay informed about company products and services.
  • Perform additional duties as required.
Experience and Knowledge Required:
  • High School Diploma or GED equivalency required.
  • 1 or more years of customer service experience.
  • Focus on customer account management is preferred
Competencies:
  • Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organizational required.
  • Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
  • Ability to demonstrate strong organizational and problem-solving skills required.
  • Goal-oriented with a focus on delivering excellent customer service.
  • Ability to demonstrate strong interpersonal relationship-building skills.
  • Proficient with PCs and navigating a multi-window environment.
  • Intermediate skills in MS Outlook, Word, and Excel.
  • Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively.

Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

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