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Overnight Customer Service Jobs in Ridgewood, NJ

Customer Service Associate - Overnight Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering ...

Customer Service

Manhattan, NY ยท On-site

$17.75 - $24/hr

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

Overnight Manager

New York, NY ยท On-site

$20.50 - $22.50/hr

Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ...

Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ...

Customer Service

Manhattan, NY ยท On-site

$17.50 - $24/hr

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

Customer Service

Carlstadt, NJ ยท On-site

$16.25 - $22/hr

Babaco Alarm Systems is looking for a motivated and friendly Customer Service Representative to join our team in Carlstadt, NJ! In this role, you'll be the voice of our company, helping customers ...

Customer Service

Carlstadt, NJ ยท On-site

$40K - $55K/yr

Babaco Alarm Systems is looking for a motivated and friendly Customer Service Representative to join our team in Carlstadt, NJ! In this role, you'll be the voice of our company, helping customers ...

Customer Service

New York, NY ยท Remote

$35/hr

Position Overview We are seeking a friendly, professional, and customer-focused Customer Service Representative to serve as a primary point of contact for customers and provide timely, accurate, and ...

Customer Service

Carlstadt, NJ ยท On-site

$16.25 - $22/hr

Babaco Alarm Systems is looking for a motivated and friendly Customer Service Representative to join our team in Carlstadt, NJ! In this role, you'll be the voice of our company, helping customers ...

Customer Service

New York, NY ยท On-site

$17.50 - $23.75/hr

Customer Service Type of Hire: Full Time Education Desired: High School diploma or equivalent Travel: NONE Answer calls professionally to provide information about products and services. Assist with ...

Customer Service Associate - 4 PM- 12 AM Shift. Customer Service Associates report to a General ... Able and willing to work overnight. * Must be able to lift 35 pounds. * Must be able to communicate ...

Customer Service

Carlstadt, NJ ยท On-site

$40K - $55K/yr

Babaco Alarm Systems is looking for a motivated and friendly Customer Service Representative to join our team in Carlstadt, NJ! In this role, you'll be the voice of our company, helping customers ...

Customer Service

Long Island City, NY ยท On-site

$43K - $50K/yr

We have a passion for client services and fashion. Our customer reps play a crucial role consistently providing a superior level of service to our clients, while increasing client conversion and ...

Customer Service

New York, NY ยท On-site

$17.50 - $23.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

customer service

Richmond Hill, NY ยท On-site

$15.25 - $21/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service

Nanuet, NY

$16.25 - $22/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Customer Service

West Haverstraw, NY ยท On-site

$16.75 - $22.75/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Showing results 21-40

Overnight Customer Service information

See Ridgewood, NJ salary details

$9

$19

$27

How much do overnight customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for overnight customer service in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Ridgewood, NJ?

The most popular types of Customer Service jobs in Ridgewood, NJ are:

What are popular job titles related to Overnight Customer Service jobs in Ridgewood, NJ?

For Overnight Customer Service jobs in Ridgewood, NJ, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Ridgewood, NJ look for?

The top searched job categories for Overnight Customer Service jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Overnight Customer Service jobs?

Cities near Ridgewood, NJ with the most Overnight Customer Service job openings:

Infographic showing various Overnight Customer Service job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,558 per year, or $19 per hour.

Customer Service Associate

Laundry Capital

Woodside, NY โ€ข On-site

$17/hr

Part-time

Posted 6 days ago


Job description

Customer Service Associate - Overnight

Job Description:
Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store.

About Laundry Capital:
Laundry Capital was founded in 1996 in New York.  Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax.

Laundry Capital pioneered the Laundromat “super store” concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more.

Laundry Capital is recognized by the retail sales industry as the “gold standard” for laundromat retail in the United States.

Essential Job Functions:
Customer Service Associates are passionate about customer service!! Our Customer Service Associates are the face of the store and must be willing to perform the essential functions listed below:
  • Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise.
  • Responsible for accurately utilizing the cash register or point of retail sale computer.
  • Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items.
  • Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low.
  • Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift.
  • Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.
  • Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform.
  • Follows all safe practices to prevent accidents and injuries to customers and employees.
  • Understands responsibilities for emergency situations such as fires, floods and severe weather.
  • Maintains a safe environment inside and outside of the store.
  • Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required.

Job Requirements:
  • Must be able to stand for up to 8+ hours at a time for a shift.
  • Able and willing to work overnight.
  • Must be able to lift 35 pounds.
  • Must be able to communicate with all customers and associates in a professional manner.
  • Must be able to work well with others and remain calm in stressful situations.
  • Previous experience in customer service or retail is preferred.
  • Ability to resolve customer issues/complaints in a fashionable and timely manner.
  • Ability to perform assigned tasks by management.
  • Ability to work a flexible (open) schedule.

Join a Team That’s Changing an Industry.
Step into the future of laundry services!

As one of America’s largest retail laundromat operators, we’re not just doing laundry, we’re transforming the customer experience.

Since 1996, we’ve built modern 4,000+ sq ft “super store” laundromats designed with cutting-edge equipment, comfortable spaces, and a customer-first mindset that sets industry standards.

At Clean Rite, our people make the difference. We’re proud to build teams that deliver exceptional service while supporting the communities we serve.

Why Join Our Team?
  • Competitive hourly pay and earnings potential.
  • Sales-based bonus opportunities.
  • Tips from customers who appreciate great service.
  • Multiple shifts and flexible scheduling.
  • Employee discount and commuter benefits.
  • Career growth with a fast-growing company.

If you're passionate about customer service and want to grow with a company that values its people, explore our opportunities and join the Clean Rite Crew today!