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Evening Customer Service Jobs in Ridgewood, NJ (NOW HIRING)

LifeStation

Customer Service Representative

Union, NJ · On-site

$18/hr

Availability for evening and weekend shifts * At least 1-year prior customer service experience, preferably in a call center setting. What You'll Do * Assist customers and provide timely, effective ...

LifeStation

Customer Service Representative

Union, NJ · Hybrid

$18/hr

Availability for evening and weekend shifts * At least 1-year prior customer service experience, preferably in a call center setting. What You'll Do * Assist customers and provide timely, effective ...

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All JobsEvening Customer Service JobsEvening Customer Service Jobs in Ridgewood, NJ

Evening Customer Service information

See Ridgewood, NJ salary details

$9

$19

$27

How much do evening customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for evening customer service in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Ridgewood, NJ?

The most popular types of Customer Service jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Evening Customer Service jobs?

Cities near Ridgewood, NJ with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,558 per year, or $19 per hour.

Customer Service Representative

Union, NJ • On-site

LifeStation
Personal Services • 501 - 1,000 employees
Learn more about LifeStationexternal

$18/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

At LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently. As one of the nation's largest providers of medical alert monitoring and telehealth technology services, we are proud to make a meaningful difference in the lives of the families we serve every day. We are currently seeking a Customer Service Representative to join our team at our modern, state-of-the-art call center in Union, NJ.

We are seeking a Customer Service Representative to join our team at our Union, NJ call center. This is a full-time, in-office role with the opportunity to transition to a hybrid schedule after training, based on performance and business needs.

Requirements

  • Strong communication and customer service skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Comfortable using CRM systems and data entry
  • Availability for evening and weekend shifts
  • At least 1-year prior customer service experience, preferably in a call center setting.
What You'll Do
  • Assist customers and provide timely, effective solutions
  • Handle inquiries with empathy and professionalism
  • Create positive customer experiences in every interaction
  • Collaborate with a supportive team

We offer competitive pay, benefits, paid training, and growth opportunities.

Salary Description $18/hour + overtime eligibility

LifeStation is an Equal Opportunity Employer. Here, we believe that showing empathy and kindness toward everyone is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

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