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Overnight Customer Service Representative Teleperformance Jobs in Raleigh, NC

gpac

Customer Service Representative

Butner, NC · On-site

$12 - $16.50/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

gpac

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

Circle K

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

gpac

Customer Service Representative

Rougemont, NC · On-site

$10.75 - $14.75/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

Circle K

Customer Service Representative

Smithfield, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Newcomb and Company

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative A Customer Service Representative will act as a liaison, provide product/services information and resolve emerging problems that our customer accounts might face with ...

Circle K

Customer Service Representative

Angier, NC · On-site

$11 - $15/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Apex, NC · On-site

$12.25 - $16.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Lillington, NC · On-site

$13.50 - $18.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Garner, NC · On-site

$14.25 - $19.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Pittsboro, NC · On-site

$11.25 - $15.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Morrisville, NC · On-site

$15 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Carrboro, NC · On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Holly Springs, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance Jobs in Raleigh, NC

Overnight Customer Service Representative Teleperformance information

See Raleigh, NC salary details

$9

$18

$26

How much do overnight customer service representative teleperformance jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for overnight customer service representative teleperformance in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does an overnight customer service representative at Teleperformance do?

An Overnight Customer Service Representative at Teleperformance is responsible for assisting customers with their inquiries, issues, or concerns during nighttime hours. They communicate with customers via phone, email, or chat, providing support, resolving problems, and ensuring customer satisfaction. The role often involves working in a fast-paced environment, handling a variety of customer requests, and accurately documenting interactions. Strong communication skills and the ability to work independently during overnight shifts are essential for this position.

What are the key skills and qualifications needed to thrive as an overnight customer service representative at Teleperformance, and why are they important?

To thrive as an Overnight Customer Service Representative at Teleperformance, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These competencies ensure efficient, empathetic service and effective resolution of customer issues during off-peak hours, maintaining the company's reputation and customer satisfaction.

What are some common challenges faced by overnight customer service representatives at Teleperformance and how can they be managed?

Overnight Customer Service Representatives at Teleperformance often face challenges such as managing fatigue, staying alert during late hours, and handling a higher volume of urgent customer inquiries. Maintaining a consistent sleep schedule, taking scheduled breaks, and staying hydrated can help manage fatigue. Additionally, Teleperformance provides training and support to help employees effectively resolve issues and collaborate with team leads, ensuring a supportive work environment even during overnight shifts.

What is the difference between Overnight Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOvernight Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentRemote or call center setting, overnight shiftsOffice or remote, daytime or flexible hours
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Search & Comparison IntentYesYes

The Overnight Customer Service Representative Teleperformance typically works overnight shifts in a call center or remote setting, focusing on handling customer inquiries for clients of Teleperformance. Customer Support Specialists may work during regular hours and serve a broader range of companies. While both roles require similar credentials, the main differences lie in shift timing, work environment, and employer. Understanding these distinctions helps job seekers find the role that best fits their schedule and career goals.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Raleigh, NC?

The most popular types of Customer Service Representative Teleperformance jobs in Raleigh, NC are:

What are popular job titles related to Overnight Customer Service Representative Teleperformance jobs in Raleigh, NC?

For Overnight Customer Service Representative Teleperformance jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service Representative Teleperformance jobs in Raleigh, NC look for?

The top searched job categories for Overnight Customer Service Representative Teleperformance jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Overnight Customer Service Representative Teleperformance jobs?

Cities near Raleigh, NC with the most Overnight Customer Service Representative Teleperformance job openings:

Overnight Customer Service Representative Teleperformance jobs near you
Infographic showing various Overnight Customer Service Representative Teleperformance job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

gpac

Butner, NC • On-site

$12 - $16.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Job Description
Company Overview: Our client, a leading waste management company, is looking for a friendly and dedicated Customer Service Representative to join their team. The company is committed to providing excellent waste collection and recycling services, and the Customer Service Representative plays a vital role in ensuring customer satisfaction and maintaining strong client relationships.
Job Summary: The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services. This role requires excellent communication skills, a customer-first mindset, and the ability to manage multiple tasks efficiently. The ideal candidate will have experience in customer service, preferably in the waste management or logistics industry.
Key Responsibilities:
  • Customer Interaction: Respond to customer inquiries via phone, email, and chat, providing accurate information about services, billing, and other inquiries.
  • Order Processing: Enter and process customer orders for waste collection services, ensuring all details are correct and that orders are fulfilled on time.
  • Issue Resolution: Handle customer complaints and issues, working to resolve them quickly and effectively, and escalating to the Customer Service Manager when necessary.
  • Account Management: Update and maintain customer account information, including contact details, service preferences, and payment methods.
  • Billing Support: Assist customers with billing questions, discrepancies, and payment processing, coordinating with the billing department as needed.
  • Service Coordination: Work closely with the operations and dispatch teams to ensure smooth service delivery and timely resolution of service issues.
  • Follow-Up: Conduct follow-up calls and emails to ensure customer satisfaction and address any further concerns.
  • Reporting: Document all customer interactions, issues, and resolutions in the company’s CRM system, providing reports to the Customer Service Manager as required.
  • Continuous Improvement: Provide feedback to management on recurring customer issues or suggestions for improving customer service processes.
Qualifications:
  • Experience: Minimum of 1-2 years of experience in customer service, preferably in the waste management, logistics, or a related industry.
  • Education: High school diploma or equivalent required; additional training or certification in customer service is a plus.
  • Skills:
    • Strong communication and interpersonal skills.
    • Excellent problem-solving abilities and attention to detail.
    • Ability to manage multiple tasks and prioritize effectively.
    • Proficient in using CRM software and other customer service tools.
    • A customer-centric attitude with a focus on delivering exceptional service.
  • Work Environment: Ability to work in a fast-paced environment, handling a high volume of customer interactions.
Benefits:
  • Competitive salary with potential for bonuses.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
GPAC logo

About GPAC

Sourced by ZipRecruiter

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Sioux Falls, SD, US

Year founded

1990

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