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Overnight Cranberry Jobs (NOW HIRING)

Come join our great team in Cranberry as a Warehouse Delivery Driver! Location: 1000 Cranberry ... May require driving long distances, which may include infrequent overnight stays (Per Diem provided ...

Overnight Location Walmart Supercenter #2597 10 KIMBERLY LN, CRANBERRY, PA, 16319, US Job Overview Stocking associates are focused on unloading trucks and stocking new freight. They spend the ...

Mid-Shift, Closing, Overnight Location Walmart Supercenter #1770 20245 ROUTE 19, CRANBERRY TOWNSHIP, PA, 16066, US Job Overview Stocking associates are focused on unloading trucks and stocking new ...

Janitorial Associate

Cranberry Township, PA · On-site

$16.50 - $29.50/hr

Mid-Shift, Closing, Overnight Location Walmart Supercenter #1770 20245 ROUTE 19, CRANBERRY TOWNSHIP, PA, 16066, US Job Overview Janitorial associates ensure customers have a great first and last ...

Overnight Location Walmart Supercenter #2597 10 KIMBERLY LN, CRANBERRY, PA, 16319, US Job Overview Meat / Produce associates are focused on keeping the Fresh area fully stocked. They also rotate ...

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Telephone Operator- Afternoon shift, Oakland

UPMC Senior Communities

Pittsburgh, PA • On-site

$19.20 - $30.08/hr

Full-time

Re-posted 4 days ago


Job description

University of Pittsburgh Physicians is hiring a full-time Telephone Operator for the Office of Referring Physician Relations (OPR). Our OPR Hospital Operators team is the largest group and reach of operators in Western PA. This position will answer inbound calls into the UPMC tollfree line, Children's, Magee, Presbyterian, Mercy and Shadyside, with a partnership with Passavant's McCandless and Cranberry campus for overnight calls, which, on average, is a 3 million call volume annually, to send pages and to connect to patients and offices. You will also facilitate codes and medical consults for our hospitals.
This position will work the Afternoon shift (3pm-11pm) and offers a hybrid work schedule. This position does require working rotating weekends and holidays. Training for this position will take place on the daylight shift.
Purpose:
Under direct supervision, serves as the main point of contact with the public and with all hospital departments in routine as well as emergency situations.
Responsibilities:
  • May train new operators.
  • May be required to do system data entry on request.
  • Provide service to multiple answering service clients utilizing individualized protocols.
  • Process appropriate emergency code or STAT page.
  • Initiate voice pages when required.
  • Provide Physician on call information to requesting individuals.
  • Use required phrasing at all times when answering telephone calls.
  • Provide dialing instructions to patients when requested. Answer multiple lines while maintaining good customer service.
  • Determine callers requirements (extension desired, information requested, etc.) and transfer call.
  • Provide status report on any page in progress to the individual requesting the page.

Qualifications:
  • High school graduate or equivalent.
  • 1 year of experience answering and processing calls through automated phone system or 1 year of customer service experience.
  • Must be able to work all shifts, 7 days a week.
  • Ability to interpret procedure manuals (i.e., fire, trouble, disaster, etc.).
    Licensure, Certifications, and Clearances:
    UPMC is an Equal Opportunity Employer/Disability/Veteran