Overall Manager Jobs in Raleigh, NC (NOW HIRING)

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

This position reports to the SVP - Sourcing, Procurement and Supplier Management and is responsible for the strategic sourcing and supplier management of spend categories in the Operations and Non-IT Business Services areas, (with focus and expertise in procurement of goods and services to build, maintain, and operate real estate, S3CURE, branch sites and operations for facilities and physical security. (e.g. HVAC, janitorial, areas of building maintenance, utilities, and landscaping) to ensure best in class contract terms, competitive pricing, creating cost reduction strategies, and supplier relationship management practices are in place for the Credit Union.

Includes responsibility for complex contract reviews, negotiation, and supplier relationship & performance management processes, to ensure benefits and expected outcomes of the products and services are realized, with a focus on optimizing total costs.

Duties & Responsibilities:

• Utilize Strategic Sourcing Process (SSP) Methodology and robust Supplier Relationship Management (SRM) practices and tools to source and manage the assigned spend categories.
• Lead, supervise and develop team members.
• Work with internal teams to understand overall requirements and assumptions related to new engagements to ensure the contractual obligations are aligned.
• Leads RFP engagements, understanding project requirements, evaluating potential bidders, and creating the RFP package for submission, reviews supplier submittals, and proactively takes steps in the negotiation process to mitigate risk and guarantee performance by the suppliers.
• Utilize Strategic Sourcing Process (SSP) Methodology and robust Supplier Relationship Management (SRM) practices and tools to source and manage the assigned spend categories.
• Partner with Business Owners, Third Party Risk Management (TPRM), and Legal to establish standards for contract language, supplier negotiations, overall management, and dispute resolution. Ensures all agreements are reviewed, following appropriate approval processes and approved by Legal.
• Review of new and existing contracts, agreements for assigned categories, and statements of work to achieve optimal terms and pricing as well as mitigate overall risk and ambiguity.
• Leads all phases of contracts from initiation, negotiations, maintenance, and regular review, proactively driving performance and cost optimization.
• Ability to interpret contractual language, perform risk mitigation and communicate with internal stakeholders, project, and operational support teams.
• Develop relationships with Business Owners and engage appropriate stakeholders to result in maximum benefit for the entire contract portfolio and to become recognized as a strategic business partner and gain a seat at their table.
• Works with Business Owners to establish standards for company, product, service, and integration protocols.
• Ensures that agreements include appropriate warranty periods and performance guarantees. Ensure that SLAs are well documented and can be accurately tracked. Reviews contractual obligations with internal teams and suppliers to ensure responsibilities are known, documented, and agreed to by both parties.
• Ensure documents and agreements are filed appropriately and ensure stakeholders understand scope, risks, termination clauses and performance guarantees.
• Leads change requests and is point of escalation for contractual ambiguity or disputes. Research contractual terms and provide interpretation of contractual language supporting the dispute. Works directly with suppliers to resolve disputes and escalate to internal management as needed.
• Proactively manages all contracts to ensure maintenance of contract term dates, renewal clauses, termination details and non-disclosure agreement dates, issues and escalations with status and resolution dates.
• Develop timelines for contractual reviews based on complexity and provide overall status of contract reviews and escalations.
• Leverage interpersonal relationship strengths to manage disputes and drive change in supplier behaviors.
• Works effectively with cross-functional senior management teams to find opportunities for improved supplier/contract management and drives continuous process improvement.

Experience:

• Deep purchasing, procurement, supply chain management and strategic sourcing background. 10 years minimumcategory management experience.
• Minimum 10 years of people management experience.
• Breadth and depth of indirect products, goods and services category management experience utilizing Strategic Sourcing Process (SSP) methodology, preferably in the Financial Services industry.
• Independent thinker, able to adapt and shift paradigms while executing aggressively, handling challenges and ability to work with minimal supervision in cross-cultural and diverse environments. Practical experience with spend management tools (e.g., Ariba,ZYCUS, Jaegger), spend analysis, supply chain reporting and procurement enterprise resource planning systems and tools (e.g., Workday/Scout/SAP/Oracle).
• Demonstrated experience and highly skilled at time management, prioritization, project management, negotiations, risk management, communications, and change management.

Education:

• Bachelor's degree in supply chain management, business, finance, accounting, and 10 years' sourcing experience required. Master's degree preferred (MBA, MS, etc.).
• Certifications in supply chain, procurement, accounting inventory management, operations management or process improvement would be highly beneficial (CPA, CFA, CPSM, C.P.M., PMP, Lean/Six Sigma Green Belt or higher, etc.).

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.