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Over The Phone Interpreter Jobs in Riverside, CA

Guardian Tax

Customer Service Representative

Irvine, CA · On-site

$19/hr

In this role, you'll communicate with Guardian Tax clients over the phone, welcome them to our services, and help them better understand their accounts. You'll be focused on providing a great client ...

Guardian Tax

Customer Service Representative

Irvine, CA · On-site

$19/hr

In this role, you'll communicate with Guardian Tax clients over the phone, welcome them to our services, and help them better understand their accounts. You'll be focused on providing a great client ...

Guardian Tax

Customer Service Representative

Irvine, CA · On-site

$19/hr

In this role, you'll communicate with Guardian Tax clients over the phone, welcome them to our services, and help them better understand their accounts. You'll be focused on providing a great client ...

AALI - Orange, CA

Insurance Agent

Orange, CA · On-site

$50K - $65K/yr

Are you comfortable cold calling either in person or over the phone? Do you want to be part of a team and be part of the solution, not the problem? If this sounds like you, please read on. We are a ...

A Hiring Group

Electrical Sales Specialist

Orange, CA · On-site

This is an independent contractor/subcontractor position that requires you to sell your jobs (we do not provide our customers with any estimates over the phone). Salesperson Requirements Electrical ...

TIMEPROOFUSA

Call Center Representative

Anaheim, CA

$25 - $35/hr

Educate prospects by conducting brief, over the phone product demonstrations on TIMEPROOFUSA's roofing services -- no pressure selling. * Qualify interested homeowners and schedule follow-up ...

Tax Resolution Plus

Tax Resolution Sales Closer

Irvine, CA · On-site

$90K - $150K/yr

Masterfully handle objections, establish deep trust, and close high-ticket service retainers over the phone. * Manage Your Pipeline: Maintain rigorous follow-up with prospective clients in our CRM to ...

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All JobsOver The Phone Interpreter JobsOver The Phone Interpreter Jobs in Riverside, CA

Over The Phone Interpreter information

See Riverside, CA salary details

$25K

$66.8K

$109K

How much do over the phone interpreter jobs pay per year?

As of Aug 22, 2026, the average yearly pay for over the phone interpreter in Riverside, CA is $66,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $72,000.00 per year, depending on experience, location, and employer.

What is an over the phone interpreter?

Over the phone interpreters are language professionals who facilitate verbal communication between people who speak different languages by interpreting conversations over the phone. They are often used in settings where in-person interpretation is not possible or practical, such as medical appointments, customer service calls, or legal consultations. These interpreters must be fluent in at least two languages and have strong listening and communication skills. Their role is to accurately and impartially convey information between speakers, ensuring that messages are understood as intended.

What skills and qualifications are needed to thrive as an over the phone interpreter?

To thrive as an Over The Phone Interpreter, you need fluency in at least two languages, a strong grasp of grammar and cultural context, and often a high school diploma or specialized interpreter training. Familiarity with telecommunication platforms, call management systems, and sometimes professional certification (such as CCHI or ATA) is typically required. Exceptional listening skills, emotional intelligence, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure accurate, confidential, and effective communication between parties, which is critical in settings like healthcare, legal, and customer service.

What are common challenges over the phone interpreters face and how can they be managed?

Over The Phone Interpreters often encounter challenges such as managing multiple calls with varied subject matter, handling strong regional accents, and ensuring clear communication without visual cues. Working in this role requires excellent listening skills, adaptability, and the ability to remain calm under pressure. Successful interpreters regularly prepare by familiarizing themselves with industry-specific terminology and practicing self-care to avoid mental fatigue. Collaboration with team leads or supervisors is common for debriefing difficult calls and sharing best practices.

What is the difference between Over The Phone Interpreter vs In-Person Interpreter?

AspectOver The Phone InterpreterIn-Person Interpreter
CredentialsTypically requires certification such as CCHI or NAATI, language proficiency, and sometimes a background checkSimilar certification requirements, often with additional in-person language assessments
Work EnvironmentRemote, telephonic setting, often flexible hoursOn-site at hospitals, courts, or agencies, requiring physical presence
Employer & Industry UsageUsed in healthcare, legal, and business sectors for remote communicationCommon in legal, medical, and government settings requiring face-to-face interaction

Over The Phone Interpreters and In-Person Interpreters share similar certification requirements and work in related industries. The main difference lies in the work environment: over the phone interpreters work remotely via phone or video, while in-person interpreters are physically present at the location. Both roles are essential for effective communication across language barriers, but they suit different settings and preferences.

How to become an over the phone interpreter?

To become an over the phone interpreter, you typically need fluency in at least two languages and may be required to pass language proficiency tests. Many employers also require a certification, such as the Certified Healthcare Interpreter or Certified Interpreter credential, and strong communication skills. Some positions may require a background check or specialized training in medical, legal, or technical interpreting.

What are the most commonly searched types of Over The Phone Interpreter jobs in Riverside, CA?

The most popular types of Over The Phone Interpreter jobs in Riverside, CA are:

What are popular job titles related to Over The Phone Interpreter jobs in Riverside, CA?

For Over The Phone Interpreter jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Over The Phone Interpreter jobs in Riverside, CA look for?

The top searched job categories for Over The Phone Interpreter jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Over The Phone Interpreter jobs?

Cities near Riverside, CA with the most Over The Phone Interpreter job openings:

Over The Phone Interpreter jobs near you
Infographic showing various Over The Phone Interpreter job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $66,790 per year, or $32.1 per hour.

Bilingual Customer Operations (Over the phone order processing)

EFP Staffing

Pomona, CA • On-site

$18/hr

Full-time

Re-posted 21 days ago

Job description

Location: Pomona, CA
Schedule: Monday – Friday | 9:30 AM – 6:00 PM
Overtime + Some Saturdays Required
Pay: $18.00/hour (Weekly Pay)

About the Role
We’re looking for someone who can handle constant activity, manage phone calls, and keep customers moving efficiently. If you’re used to balancing phones, in-person interactions, and multiple tasks at once—this is a strong fit.

This is not a slow desk job. It’s a fast-paced, high-interaction role where you’ll support will call operations, assist customers, and keep orders accurate and moving.

What You’ll Be Doing

Customer & Phone Support:

  • Handle incoming calls while assisting walk-in customers
  • Answer questions, provide product information, and resolve issues quickly
  • Deliver a professional, efficient customer experience at all times

Will Call & Order Coordination:

  • Process will call orders and verify order accuracy
  • Coordinate with warehouse staff to ensure timely product pickup
  • Maintain organized documentation and records

Multitasking in a Fast-Paced Environment:

  • Manage multiple priorities without slowing down operations
  • Keep workflow moving during busy periods
  • Adapt quickly to changing demands throughout the day

What We’re Looking For

  • Fluent in English and Spanish (required)
  • Experience in high-call-volume roles (call center, front desk, dispatch, retail, etc.)
  • Strong multitasking skills—you can handle phones and in-person customers at the same time
  • Comfortable working in a fast-paced, physically active environment
  • Able to lift up to 50 lbs and stay on your feet throughout the shift
  • Reliable, quick-thinking, and solution-oriented

Preferred Experience

  • Customer service, retail, warehouse, or distribution background
  • Cash handling / cashier experience
  • Basic computer and phone system skills

Why This Role Works for the Right Person

  • Constant activity—your day goes by fast
  • Stable full-time hours + overtime opportunities
  • Hands-on role with both customer service and operations
  • Great fit for someone who performs well under pressure

If you’re someone who can stay organized, handle phones, and keep up when things get busy, apply today.

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About Employee Force Provider

Sourced by ZipRecruiter

OUR MISSION AND VISION We want to help employers build a workforce that improves performance. We want to help job seekers put their talents to work in positions that suit their skills and stimulate their success. We are committed to connecting great companies with great employees and opening up opportunities for both by providing the highest quality of outsourced employment and human resource services. Success for our customers is reached by empowering them to focus on what they do best. We want to be more than a staffing company; we want to be a pipeline of skilled talent and satisfying career opportunities. We continuously strive to become the preferred source for employment and human resource services. We are dedicated to serving our customers and the community with the highest levels of service, knowledge, professionalism, honesty and integrity.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Ontario, CA, US

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