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Over The Counter Associate Jobs in Texas (NOW HIRING)

FRIGELAR NORTH AMERICA INC

Counter Sales

Allen, TX · On-site

$19 - $24/hr

Additionally, the Counter Sales associate will manage inventory levels, coordinate with other departments, and ensure the sales area is organized and welcoming. Ultimately, this position plays a ...

FRIGELAR NORTH AMERICA INC

Counter Sales

Houston, TX · On-site

$19 - $23/hr

Additionally, the Counter Sales associate will manage inventory levels, coordinate with other departments, and ensure the sales area is organized and welcoming. Ultimately, this position plays a ...

FRIGELAR NORTH AMERICA INC

Counter Sales

Tyler, TX · On-site

$18 - $24/hr

Additionally, the Counter Sales associate will manage inventory levels, coordinate with other departments, and ensure the sales area is organized and welcoming. Ultimately, this position plays a ...

FRIGELAR NORTH AMERICA INC

Counter Sales

Houston, TX · On-site

$21 - $24/hr

Additionally, the Counter Sales associate will manage inventory levels, coordinate with other departments, and ensure the sales area is organized and welcoming. Ultimately, this position plays a ...

Watsco, Inc.

Counter Sales Associate

Harlingen, TX · On-site

$15.50 - $19.50/hr

The Counter Sales Associate is responsible for our sales counter at one of our established wholesale HVAC distributorships. The ultimate goal of this role is to provide strong customer service in a ...

Gemaire Distributors LLC

Counter Sales Associate

Harlingen, TX · On-site

$15.50 - $19.50/hr

The Counter Sales Associate is responsible for our sales counter at one of our established wholesale HVAC distributorships. The ultimate goal of this role is to provide strong customer service in a ...

Platinum Ford

Experienced Parts Counter Person

Terrell, TX · On-site

$3.5K - $10K/mo

Experienced Ford Parts Counter Associate Platinum Ford is looking for an experienced Parts Counter Associate to join our Parts Department. If you have dealership parts experience, understand the ...

New

Tex-Con Oil Co.

Counter Sales Associate

Austin, TX · On-site

$18/hr

Job Summary The Counter Sales Associate will oversee daily customer sales in a fast-paced fuel and lubricants distribution environment. Duties/Responsibilities - Fuel Sales Associate * Creating ...

Standard Supply & Distr

Counter Solutions Associate

Allen, TX · On-site

$15 - $18.50/hr

Welcome to Standard Supply Setting the Standard for Excellence At Standard Supply, we take pride in ... Counter Solutions Associate (CSA) About the Role This is a customer-facing role with some warehouse ...

Johnstone Supply LLC

Counter Sales Associate II

San Antonio, TX · On-site

$13.75 - $17.25/hr

Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with ... Responsibilities The Counter Sales Associate I fulfills customer HVAC/R product needs by providing ...

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Over The Counter Associate information

What is an over the counter associate?

Over The Counter (OTC) Associates work in pharmacies, drugstores, or retail settings, assisting customers with purchasing non-prescription medications and health products. They help customers find the right over-the-counter remedies, provide information about product usage, and maintain inventory on OTC shelves. While they are not pharmacists, OTC Associates play a key role in customer service and ensure that customers have a positive experience when buying health and wellness products.

What are the key skills and qualifications needed to thrive as an over the counter associate?

To thrive as an Over The Counter Associate, you need strong product knowledge, basic math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes basic pharmacy systems is typical. Excellent customer service, communication, and attention to detail help associates build rapport and resolve customer needs efficiently. These skills ensure accurate transactions, satisfied customers, and smooth store operations in a retail environment.

What are some common challenges faced by over the counter associates, and how can they be overcome?

Over The Counter Associates often juggle multiple responsibilities, such as assisting customers, managing inventory, and ensuring compliance with pharmacy regulations. A common challenge is providing accurate product recommendations while maintaining efficiency during busy periods. Building strong product knowledge, staying organized, and developing effective communication skills can help manage these demands. Teamwork and regular training also play key roles in overcoming challenges and delivering exceptional customer service.

What is the difference between Over The Counter Associate vs Pharmacy Technician?

AspectOver The Counter AssociatePharmacy Technician
CertificationsNone required, may have optional retail or customer service certificationsState-specific certification or registration often required
Work EnvironmentRetail stores, pharmacies, drugstoresPharmacies, hospitals, healthcare facilities
Job ResponsibilitiesAssisting customers, selling OTC products, managing inventoryPreparing prescriptions, verifying medication, assisting pharmacists

Over The Counter Associates primarily work in retail environments, focusing on customer service and OTC product sales, while Pharmacy Technicians have more clinical responsibilities, including prescription processing. Both roles require strong communication skills, but Pharmacy Technicians often need specific certifications. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What cities in Texas are hiring for Over The Counter Associate jobs?

Cities in Texas with the most Over The Counter Associate job openings:

Over The Counter Associate jobs near you
Infographic showing various Over The Counter Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Counter Sales

Allen, TX • On-site

FRIGELAR NORTH AMERICA INC
See more jobs at FRIGELAR NORTH AMERICA INCexternal

$19 - $24/hr

Full-time

Re-posted 6 days ago

Job description

About the Role:

The Counter Sales position is a customer-facing role focused on delivering exceptional service and support to clients visiting the sales counter. The primary goal is to assist customers in selecting products, answering inquiries, and processing sales transactions efficiently and accurately. This role requires maintaining a thorough knowledge of the products and services offered to provide informed recommendations and solutions tailored to customer needs. Additionally, the Counter Sales associate will manage inventory levels, coordinate with other departments, and ensure the sales area is organized and welcoming. Ultimately, this position plays a critical role in driving sales growth and fostering positive customer relationships that encourage repeat business.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Previous HVAC experience in retail sales or customer service.
  • Basic proficiency with point-of-sale (POS) systems and cash handling.
  • Strong communication and interpersonal skills.
  • Ability to stand for extended periods and perform light physical tasks such as lifting merchandise.

Preferred Qualifications:

  • Experience in a counter sales role within a related industry such as hardware, automotive, or consumer goods.
  • Familiarity with inventory management software.
  • Additional training or certification in customer service or sales techniques.
  • Bilingual (Spanish is a plus) abilities to assist a diverse customer base.
  • Demonstrated ability to meet or exceed sales goals.

Responsibilities:

  • Greet and assist customers promptly and courteously at the sales counter.
  • Provide detailed product information and recommendations based on customer needs.
  • Process sales transactions accurately using point-of-sale systems and handle cash or electronic payments.
  • Maintain inventory by restocking shelves, conducting stock counts, and reporting discrepancies.
  • Coordinate with warehouse and delivery teams to ensure timely order fulfillment.
  • Resolve customer complaints or issues professionally and escalate when necessary.
  • Keep the sales counter clean, organized, and visually appealing to enhance the customer experience.
  • Support promotional activities and upsell products to meet sales targets.

Skills:

The required skills such as effective communication and customer service are essential for engaging with customers, understanding their needs, and providing accurate product information. Proficiency with POS systems and cash handling ensures smooth and error-free transaction processing. Organizational skills are used daily to maintain an orderly sales counter and manage inventory efficiently. Preferred skills like familiarity with inventory software and bilingual communication enhance the ability to serve a broader customer base and streamline stock management. Together, these skills enable the Counter Sales associate to deliver a seamless and positive shopping experience that supports overall business objectives.