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Over The Counter Associate Jobs in Texas (NOW HIRING)

Rheem

Counter Sales Associate I

Houston, TX · On-site

$15.25 - $19/hr

Prepare invoice orders taken via telephone, fax, or over the counter * Process sales by credit card, cash, or checks and verifying customers are authorized company personnel * Issue credits for items ...

Rheem

Counter Sales Associate I

Houston, TX · On-site

$15.25 - $19/hr

Prepare invoice orders taken via telephone, fax, or over the counter * Process sales by credit card, cash, or checks and verifying customers are authorized company personnel * Issue credits for items ...

Group 1 Automotive, Inc.

Parts Counter Associate

Arlington, TX · On-site

$14.75 - $19.25/hr

The ideal candidate will have experience in a dealership environment, familiarity with BMW parts ... Maintain an organized and clean parts counter and storage area * Communicate effectively with ...

Group 1 Automotive, Inc.

Parts Counter Associate

Arlington, TX · On-site

$14.75 - $19.25/hr

The ideal candidate will have experience in a dealership environment, familiarity with BMW parts ... Maintain an organized and clean parts counter and storage area * Communicate effectively with ...

Summit Electric Supply

Counter Sales Associate

Midland, TX · On-site

$15.50 - $19.50/hr

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the ... phone or in person and works closely with the Service Center sales staff and warehouse associates ...

Summit Electric Supply

Counter Sales Associate

Midland, TX · On-site

$15.50 - $19.50/hr

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the ... phone or in person and works closely with the Service Center sales staff and warehouse associates ...

Summit Electric Supply

Counter Sales Associate

Midland, TX

$15.50 - $19.50/hr

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the ... phone or in person and works closely with the Service Center sales staff and warehouse associates ...

Parkway Ford

Parts Counter Person

Pampa, TX · On-site

Sells parts to all customers over the counter, through the shop or over the phone. * Answers phone calls, providing price quotes and other information. * Provides high level of service to internal ...

Parkway Ford

Parts Counter Person

Pampa, TX · On-site

Sells parts to all customers over the counter, through the shop or over the phone. * Answers phone calls, providing price quotes and other information. * Provides high level of service to internal ...

Parkway Ford

Parts Counter Person

Pampa, TX · On-site

Sells parts to all customers over the counter, through the shop or over the phone. * Answers phone calls, providing price quotes and other information. * Provides high level of service to internal ...

Parkway Ford

Parts Counter Person

Pampa, TX · On-site

Sells parts to all customers over the counter, through the shop or over the phone. * Answers phone calls, providing price quotes and other information. * Provides high level of service to internal ...

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Showing results 21-40

All JobsOver The Counter Associate JobsOver The Counter Associate Jobs in Texas

Over The Counter Associate information

What is an over the counter associate?

Over The Counter (OTC) Associates work in pharmacies, drugstores, or retail settings, assisting customers with purchasing non-prescription medications and health products. They help customers find the right over-the-counter remedies, provide information about product usage, and maintain inventory on OTC shelves. While they are not pharmacists, OTC Associates play a key role in customer service and ensure that customers have a positive experience when buying health and wellness products.

What are the key skills and qualifications needed to thrive as an over the counter associate?

To thrive as an Over The Counter Associate, you need strong product knowledge, basic math skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes basic pharmacy systems is typical. Excellent customer service, communication, and attention to detail help associates build rapport and resolve customer needs efficiently. These skills ensure accurate transactions, satisfied customers, and smooth store operations in a retail environment.

What are some common challenges faced by over the counter associates, and how can they be overcome?

Over The Counter Associates often juggle multiple responsibilities, such as assisting customers, managing inventory, and ensuring compliance with pharmacy regulations. A common challenge is providing accurate product recommendations while maintaining efficiency during busy periods. Building strong product knowledge, staying organized, and developing effective communication skills can help manage these demands. Teamwork and regular training also play key roles in overcoming challenges and delivering exceptional customer service.

What is the difference between Over The Counter Associate vs Pharmacy Technician?

AspectOver The Counter AssociatePharmacy Technician
CertificationsNone required, may have optional retail or customer service certificationsState-specific certification or registration often required
Work EnvironmentRetail stores, pharmacies, drugstoresPharmacies, hospitals, healthcare facilities
Job ResponsibilitiesAssisting customers, selling OTC products, managing inventoryPreparing prescriptions, verifying medication, assisting pharmacists

Over The Counter Associates primarily work in retail environments, focusing on customer service and OTC product sales, while Pharmacy Technicians have more clinical responsibilities, including prescription processing. Both roles require strong communication skills, but Pharmacy Technicians often need specific certifications. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What cities in Texas are hiring for Over The Counter Associate jobs?

Cities in Texas with the most Over The Counter Associate job openings:

Over The Counter Associate jobs near you
Infographic showing various Over The Counter Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Counter Sales Associate I

Houston, TX • On-site

Rheem
See more jobs at Rheemexternal

$15.25 - $19/hr

Full-time

Re-posted 20 days ago

Job description


At Century Supply, our culture is driven by five core values: Gung Ho, Dependable, Responsive, Exceptional Service, and Committed. These principles guide how we work, how we serve our customers, and how we support one another. Together, they create a workplace where people are passionate about their work, accountable for their actions, and committed to going above and beyond.
The Counter Sales Representative plays a crucial role in delivering our mission and achieving our goals. In this role, you will be responsible for greeting customers and taking orders of HVAC products and supplies, assisting customers with warranty returns and credits, as well as handling customer inquiries regarding products and/or services. You should provide friendly and efficient service to ensure maximum customer satisfaction. The inside sales representative should make sure the customer receives the correct products in the correct quantity at the correct time so they can keep members of our community comfortable in their homes and workplaces.
Responsibilities
Typical duties for the Counter Sales Representative include but are not limited to:
  • Prepare quote orders for customers
  • Prepare invoice orders taken via telephone, fax, or over the counter
  • Process sales by credit card, cash, or checks and verifying customers are authorized company personnel
  • Issue credits for items returned according to company policy
  • Assist warehouse personnel in pulling and preparing sold products using automated machinery for assistance
  • Assist, troubleshoot and/or research customers' inquiries regarding products and/or services
  • Perform cycle counting and/or daily deposits according to branch schedule
  • Maintain general appearance of branch showroom, warehouse and grounds
  • Ensure that each customer leaves the store satisfied

Qualifications
A high school diploma or equivalent and at least 6 months of customer service, sales, and/or HVAC experience is preferred. Basic level understanding of air conditioning and heating knowledge. Excellent interpersonal and communication skills and a neat personal appearance.
  • Ability to provide exceptional customer service
  • Good verbal, written, and conflict resolution skills
  • Ability to operate warehouse machinery
  • Must be able to lift 50 lbs without machinery or assistance.
  • Ability to sit for several hours at a time
  • Basic mathematics skills (add, divide, multiply and subtract units of measure)

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