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Outsourcing Service Delivery Manager Jobs (NOW HIRING)

Clean Harbors

Service Delivery Manager

Fargo, ND · On-site

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

CleanHarbors

Service Delivery Manager

Eagan, MN

Safety-Kleen in Eagan, MN is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

$127K/yr

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

CleanHarbors

Service Delivery Manager

Fargo, ND

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

Englewood, CO

Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

Wine Industry Expo

NY · On-site

Partner Management Primary Responsibilities Part 2 * Provide management to key outsource providers ... delivery model is adhered to. * Hold provider accountable for performance and meeting service ...

Nile Global Inc

Global Service Delivery Manager

You will ensure exceptional service delivery by managing end-to-end service execution of a complex network implementation, installation and migration. Your mission will be to ensure customer ...

Long Finch Technologies

ALL US VISA's ARE ACCEPTED H1 TRANSFERS ARE ACCEPTED W2 ROLE ONLY - · Service Delivery Manager profiles with Retail background experience pref.. · Big plus is with Merch/OMS product background. · ...

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Outsourcing Service Delivery Manager information

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$29K

$93.9K

$160.5K

How much do outsourcing service delivery manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for outsourcing service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Outsourcing Service Delivery Manager jobs?

Cities with the most Outsourcing Service Delivery Manager job openings:

What states have the most Outsourcing Service Delivery Manager jobs?

States with the most job openings for Outsourcing Service Delivery Manager jobs include:

What are popular job titles related to Outsourcing Service Delivery Manager jobs?

For Outsourcing Service Delivery Manager jobs, the most frequently searched job titles are:

Infographic showing various Outsourcing Service Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

Carrollton, TX

Motion Recruitment
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Motion Recruitmentexternal

Contractor

Re-posted 7 days ago

Job description

The Service Delivery Manager (SDM) serves as the conductor of the delivery team - the central hub responsible for driving execution across multiple locations and work streams simultaneously. This is a critical path, high-accountability role that demands a highly committed, dynamic professional who leads from the front rather than simply monitoring progress.
Location: Carrollton, TX - 100% onsite role.
This position is equivalent to a Service Project Manager and is accountable for all customer call and web-based intake, scheduling, coordination, material procurement, and direct delivery coordination activities. The SDM does not run meetings - they run programs, drive action, and ensure nothing falls through the cracks.
What We're Looking For - Top 3 Competencies
1. High-Volume Multitasking Across Work Streams
This role manages several different locations and workloads concurrently. The SDM must be capable of holding multiple active programs in mind at all times and driving progress on each without losing sight of the others.
2. Proactive, Anticipatory Leadership
The ideal candidate does not wait to be told what comes next - they predict it. They proactively identify next steps, anticipate issues before they arise, engage stakeholders, and constantly reprioritize based on new inputs such as urgency, deadlines, or dependencies. This person drives traffic; they do not simply direct it.
3. Disciplined Follow-Through with Agile Organization
Strong oversight and well-documented processes are essential - but those processes must be flexible enough to adapt in real time. The SDM owns outcomes, not just activities, and ensures accountability across all parties involved in delivery.
Primary Areas of Focus
  • Customer Service Request Intake
  • Planning and preparation for core service execution teams
  • Full ownership of coordination for core service delivery
  • Work Order creation and lifecycle management
  • Cross-functional collaboration to ensure streamlined, expeditious delivery
  • Direct customer support
  • Operational excellence and world-class service delivery
Key Duties & Responsibilities
  • Service delivery planning for all core service types, including Service Agreements, Reactive Work Orders, and Quoted Services
  • Build and maintain relationships with execution and action teams
  • Coordinate internal and external teams and subcontractors in a rapid-response business environment
  • Manage material procurement and supplemental labor coordination
  • Create accurate, complete Work Orders and manage them through full lifecycle
  • Network internally and externally to support seamless delivery
  • Shape expectations and outcomes through clear communication and proactive planning
  • Manage and continuously reprioritize scheduling based on urgency, deadlines, and team capacity
Qualifications
  • Familiarity with supported systems and their components
  • Strong interpersonal skills, including the ability to manage high-pressure situations with internal and external stakeholders
  • Exceptional verbal and written communication skills
  • Best-in-class organizational abilities with a commitment to accuracy and follow-through
  • Proven ability to manage and prioritize multiple responsibilities simultaneously
  • Commitment to excellent customer service
Software & Technical Skills
Required
  • Microsoft Office Suite (advanced proficiency)

Preferred
  • Virtual/PC-Based Call Systems - Genesys preferred
  • Work Order Management Systems - Salesforce bFO/bFS Lightning preferred
  • Tableau (user level)

Apply