... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... Call center sales experience. * Experience meeting sales quotas. * CRM software experience.
Quick apply
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... Call center sales experience. * Experience meeting sales quotas. * CRM software experience.
Experience meeting sales quotas. * CRM software experience. * Upselling or cross-selling experience ... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ...
Experience meeting sales quotas. * CRM software experience. * Upselling or cross-selling experience ... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ...
Warehouse Break Pack, Mon-Fri, 8:30am to 5pm
Amherst, NS · On-site
CA$17.15 - CA$18.15/hr
Perform system and/or manual tasks to support inbound and outbound operations. Identify and resolve ... Perform work under the direction of warehouse lead, supervisor or manager. Specifically, you will:
Warehouse Break Pack, Mon-Fri, 8:30am to 5pm
Amherst, NS · On-site
CA$17.15 - CA$18.15/hr
Perform system and/or manual tasks to support inbound and outbound operations. Identify and resolve ... Perform work under the direction of warehouse lead, supervisor or manager. Specifically, you will:
Experience meeting sales quotas. * CRM software experience. * Upselling or cross-selling experience ... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ...
Experience meeting sales quotas. * CRM software experience. * Upselling or cross-selling experience ... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ...
Job Summary Reporting to the Operations Manager, the Customer Service Representative (Order Desk) is responsible for delivering high-quality customer service through high-volume inbound and outbound ...
Job Summary Reporting to the Operations Manager, the Customer Service Representative (Order Desk) is responsible for delivering high-quality customer service through high-volume inbound and outbound ...
Job Summary Reporting to the Operations Manager, the Customer Service Representative (Order Desk) is responsible for delivering high-quality customer service through high-volume inbound and outbound ...
Job Summary Reporting to the Operations Manager, the Customer Service Representative (Order Desk) is responsible for delivering high-quality customer service through high-volume inbound and outbound ...
... outbound requirements before or within agreed time frames. Direct communication with customers ... KEY DUTIES AND RESPONSIBILITIES Daily management and coordination of shipments. Collaborate and ...
... outbound requirements before or within agreed time frames. Direct communication with customers ... KEY DUTIES AND RESPONSIBILITIES Daily management and coordination of shipments. Collaborate and ...
Contact Centre Representative II (Experienced)
Sydney, NS · On-site
CA$16.75/hr
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... Manage inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
Quick apply
Contact Centre Representative II (Experienced)
Sydney, NS · On-site
CA$16.75/hr
... operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... Manage inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
Quick apply
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
Quick apply
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
Quick apply
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
Quick apply
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
A background in call center operations management is required, and customer service, technical ... Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
A background in call center operations management is required, and customer service, technical ... Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
Quick apply
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
Quick apply
We offer many advancement opportunities, including Supervisor, Trainer and Operations Management ... Handle inbound and outbound contacts in a courteous, timely, and professional manner * Ensure first ...
Call Centre Sales Manager
Sydney, NS · On-site
A background in call center operations management is required, and customer service, technical ... Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
Quick apply
Call Centre Sales Manager
Sydney, NS · On-site
A background in call center operations management is required, and customer service, technical ... Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
Call Centre Sales Manager
Sydney, NS · On-site
A background in call center operations management is required, and customer service, technical ... Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
Call Centre Sales Manager
Sydney, NS · On-site
A background in call center operations management is required, and customer service, technical ... Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
Call Centre Agent
Sydney, NS · On-site
... Operations Management. To be considered for this position, you must complete a full application on ... Key Responsibilities: * Handle inbound and outbound contacts in a courteous, timely, and ...
Call Centre Agent
Sydney, NS · On-site
... Operations Management. To be considered for this position, you must complete a full application on ... Key Responsibilities: * Handle inbound and outbound contacts in a courteous, timely, and ...
Call Centre Agent
Sydney, NS · On-site
CA$16.75/hr
... Operations Management. To be considered for this position, you must complete a full application on ... Key Responsibilities: * Handle inbound and outbound contacts in a courteous, timely, and ...
Call Centre Agent
Sydney, NS · On-site
CA$16.75/hr
... Operations Management. To be considered for this position, you must complete a full application on ... Key Responsibilities: * Handle inbound and outbound contacts in a courteous, timely, and ...
Call Centre Agent
CA$16.75/hr
... Operations Management. To be considered for this position, you must complete a full application on ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...
Quick apply
Call Centre Agent
CA$16.75/hr
... Operations Management. To be considered for this position, you must complete a full application on ... In this role, you handle inbound and outbound calls, helping to support customer service, technical ...
Outbound Operations Manager information
What does an outbound operations manager do?
An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.
What are the key skills and qualifications needed to thrive as an outbound operations manager, and why are they important?
To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.
What are some common challenges faced by outbound operations managers, and how can they be addressed?
Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.
What is the difference between Outbound Operations Manager vs Logistics Coordinator?
| Aspect | Outbound Operations Manager | Logistics Coordinator |
|---|---|---|
| Credentials | Experience in supply chain, logistics, or operations; relevant certifications | Similar credentials, often with logistics or supply chain certifications |
| Work Environment | Oversees outbound shipping, warehouse, and distribution teams | Coordinates shipments, tracks deliveries, and manages documentation |
| Employer & Industry | Retail, manufacturing, distribution companies | Logistics firms, warehouses, e-commerce companies |
The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.
Is an outbound operations manager a high paying job?
An outbound operations manager typically earns a competitive salary that varies based on industry, experience, and location. The role often involves overseeing logistics, team management, and process optimization, which are valued skills in supply chain and logistics sectors. While it can be a well-paying position, salaries are generally aligned with managerial responsibilities and industry standards.
What are popular job titles related to Outbound Operations Manager jobs in Nova Scotia?
For Outbound Operations Manager jobs in Nova Scotia, the most frequently searched job titles are:
What job categories do people searching Outbound Operations Manager jobs in Nova Scotia look for?
The top searched job categories for Outbound Operations Manager jobs in Nova Scotia are:
Full-Time Outbound Sales Representative (Urgently Hiring)
Sydney, NS
MCI Careers •Â
Computer and Electronic Product Manufacturing • 1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 21 days ago
Job description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you motivated by achieving goals and connecting with people? We're seeking a Full-Time Outbound Sales Representative to proactively reach out to prospective customers, build relationships, and promote products and services.
If you're energetic, persuasive, and driven by success, this could be the perfect opportunity for you.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
- Make outbound calls to prospective customers.
- Present products and services confidently and professionally.
- Identify customer needs and recommend appropriate solutions.
- Build rapport and maintain positive customer relationships.
- Meet or exceed individual sales goals and performance metrics.
- Accurately document customer interactions.
- Follow all sales scripts, compliance guidelines, and company policies.
- Collaborate with team members to achieve overall sales objectives.
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Must be 18 years or older.
- High school diploma or GED required.
- Excellent verbal communication skills.
- Strong persuasive and negotiation abilities.
- Comfortable making a high volume of outbound calls.
- Basic computer skills.
- Self-motivated with a goal-oriented mindset.
- Ability to work a full-time schedule.
- Previous outbound sales experience.
- Call center sales experience.
- Experience meeting sales quotas.
- CRM software experience.
- Upselling or cross-selling experience.
- Bilingual or multilingual skills.
About MCI Careers
Sourced by ZipRecruiter
MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.
Industry
Computer and electronic product manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Ashburn, VA, US