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Outbound Market Research Jobs (NOW HIRING)

AnswerNet

Call Center Agent-Outbound

$14/hr

... market research, and a host of other contact management solutions. In all, AnswerNet has more than ... Make consistent outbound calls specific to each program or project you are assigned, using the ...

AnswerNet

Outbound Telesales Agent-Remote

$14.25/hr

... market research, and a host of other contact management solutions. In all, AnswerNet has more than ... Make outbound calls using a provided script Engage customers with a positive and professional ...

Acme

Customer Service

Boston, MA

$17.50 - $23.75/hr

Outbound email and phone calling to qualify incoming marketing leads * Use of Salesforce.com to pass qualified leads to the sales organization * Perform market research to gather additional ...

Investor Economics

Outbound Marketing Representative

OR · Remote

$31K - $33K/yr

We seek an outbound Outbound Marketing Representative to be part of a dynamic team helping our ... of research and technology solutions for the financial market. Established in 1985, we offer top ...

Flexpak Inc

Outbound Sales Specialist

Phoenix, AZ · On-site

$60K - $70K/yr

Outbound Sales Specialist Location: Flexpak Office- Phoenix, AZ Manager: Mark Howard, Business ... Research target accounts using CRM data, industry insights, and market intelligence to prioritize ...

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Outbound Market Research information

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How much do outbound market research jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for outbound market research in the United States is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $15.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outbound Market Researcher, and why are they important?

To thrive as an Outbound Market Researcher, you need strong analytical skills, data collection proficiency, and a background in marketing, business, or a related field. Familiarity with survey software, CRM systems, and data analysis tools like Excel or SPSS is typically required. Excellent communication, persistence, and attention to detail help build rapport with respondents and ensure accurate data. These skills are crucial for gathering reliable insights that drive informed business decisions.

What is outbound market research?

Outbound market research is a process where researchers proactively reach out to potential customers or clients to gather information about their preferences, opinions, and needs. This approach typically involves methods such as phone surveys, email questionnaires, or face-to-face interviews. The goal is to collect data directly from the target audience, which helps businesses make informed decisions about their products, services, or marketing strategies. Outbound market research differs from inbound methods, which rely on participants coming to the researcher rather than being contacted.

What does collaboration typically look like for someone in an Outbound Market Research role?

In an Outbound Market Research role, collaboration is an essential part of daily operations. You will frequently work with sales and marketing teams to align research objectives with business goals, as well as share insights that can inform strategy. Additionally, you may interact with data analysts to interpret findings and with product managers to tailor research initiatives to upcoming launches. Regular communication and teamwork are key, as the role requires synthesizing feedback from various departments to deliver actionable recommendations.

What is the difference between Outbound Market Research vs Market Analyst?

AspectOutbound Market ResearchMarket Analyst
Primary FocusGathering data directly from potential customers and markets through surveys, interviews, and outreachAnalyzing market data, trends, and reports to inform business strategies
Work EnvironmentFieldwork, direct communication, and data collectionDesk-based analysis, report writing, and data interpretation
Required SkillsCommunication, data collection, customer engagementData analysis, research, reporting

Outbound Market Research involves actively collecting data from target audiences, while Market Analysts focus on analyzing existing data to understand market trends. Both roles are essential for market insights but differ in approach and daily tasks.

What states have the most Outbound Market Research jobs? States with the most job openings for Outbound Market Research jobs include:

OUTBOUND FUNDRAISING CALL CENTER AGENTS- REMOTE

Cerida Investment Corp

El Paso, TX • Remote

$14.25/hr

Full-time

Posted 4 days ago

Job description

OUTBOUND FUNDRAISING CALL CENTER AGENTS- REMOTE

Hours: Tuesday-Friday 1 PM- 9 PM, Saturdays 9 AM- 5 PM

Open availability preferred for shifts in these time frames

Salary: $14.25 Hourly

Benefits: available after 60 Days for full-time employees

About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.

SUMMARY OF POSITION
We are looking for outbound call center agents dedicated to making a difference to support a national nonprofit fundraising campaign! We are seeking individuals who are compassionate, empathetic, professional, and experienced in donation collection or nonprofit fundraising calls. This role focuses on speaking with previous donors, building meaningful conversations, and helping secure continued support for an important mission-driven organization.

JOB DUTIES / RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
• Make outbound calls to previous donors and supporters
• Build rapport and engage in compassionate, donor-focused conversations
• Secure one-time donations and recurring monthly contributions
• Follow approved call scripts while maintaining natural conversation flow
• Accurately document donor information and call outcomes
• Meet quality, compliance, and productivity expectations
• Handle objections professionally while maintaining empathy and professionalism
• Work within campaign calling hours and follow all compliance guidelines

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
• Previous outbound call center experience
• Previous donation collection, fundraising, political fundraising, nonprofit, or pledge drive experience strongly preferred
• Strong communication and active listening skills
• Ability to show empathy and compassion during conversations
• Comfortable asking for donations and overcoming objections
• Reliable attendance and professionalism
• Basic computer and data entry skills
• Experience working in high-volume outbound environments

SOFT SKILLS NEEDED TO SUCCEED:
• Empathetic and emotionally intelligent
• Confident but not aggressive
• Patient and compassionate
• Motivated by helping others
• Comfortable speaking with a diverse donor base
• Goal-oriented while maintaining a human approach to conversations

PREFERRED BUT NOT REQUIRED EXPERIENCE:
• Nonprofit fundraising campaigns
• Charity or donor outreach
• Collections or retention experience with a soft-skill approach

TECH REQUIREMENTS:
• PC OR LAPTOP WITH WINDOWS 10 OR HIGHER (CHROMEBOOKS AND APPLE PRODUCTS ARE NOT SUPPORTED)
• I-5 CPU OR PROCESSOR
• 8 GB RAM
• WEBCAM
• USB-CONNECTED HEADPHONES
• HIGH-SPEED, HARD WIRED INTERNET (NO WIFI)