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Outbound Dock Associate Jobs in Massachusetts (NOW HIRING)

Prepare all documentation for outbound shipments: Bill of Lading, Packing List and Commercial ... docks * Courier inventory as needed between Anduril' s sites in Quincy, MA and Quonset, RI

Senior Operations Manager

Worcester, MA ยท On-site

$100K - $120K/yr

Dock-to-Stock Cycle Time * Inventory Accuracy * Safety Recordable Incident Rate (RIR) * Associate ... Proven track record managing outbound teams of 30+ associates across multiple shifts, with full ...

Shipping

Lowell, MA ยท On-site

$20 - $25/hr

... of dock and warehouse procedures. Good organizational skills and attention to detail. Must already have knowledge of bills of lading, TL, LTL and small package shipments inbound and outbound.

Materials Associate

Quincy, MA ยท On-site

$28.36 - $38.46/hr

Prepare all documentation for outbound shipments: Bill of Lading, Packing List and Commercial ... docks * Courier inventory as needed between Anduril' s sites in Quincy, MA and Quonset, RI

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Outbound Dock Associate information

What are some typical challenges an outbound dock associate might face during busy shipping periods?

During peak shipping times, Outbound Dock Associates often encounter increased freight volume, tighter deadlines, and a more fast-paced environment. Balancing efficiency with accuracy is crucial, as mistakes in labeling or loading can delay shipments and impact customer satisfaction. Effective communication with team members and supervisors helps manage workflow and ensures safety protocols are maintained even under pressure.

What are the key skills and qualifications needed to thrive as an outbound dock associate?

To thrive as an Outbound Dock Associate, you need basic warehouse operations knowledge, physical stamina, and often a high school diploma or equivalent. Familiarity with inventory management systems, handheld scanners, and pallet jacks or forklifts is typically required. Attention to detail, teamwork, and strong communication skills help ensure efficient order processing and safety. These skills are essential to maintain smooth logistics operations, minimize errors, and uphold workplace safety standards.

What is the difference between Outbound Dock Associate vs Warehouse Associate?

AspectOutbound Dock AssociateWarehouse Associate
Primary ResponsibilitiesLoading, unloading, and organizing outbound shipments at the dockGeneral warehouse tasks including inventory, stocking, and order fulfillment
Work EnvironmentDock area, often outdoors or in loading baysIndoor warehouse setting
CredentialsForklift certification often preferred, basic OSHA trainingBasic safety training, sometimes forklift certification
Industry UsageLogistics, transportation, distribution centersRetail, manufacturing, distribution centers

While both roles involve warehouse work, the Outbound Dock Associate focuses on managing outbound shipments at the dock, including loading and unloading trucks, whereas the Warehouse Associate handles broader warehouse tasks like inventory management and stocking. Understanding these differences helps in choosing the right job based on your skills and career goals.

What is an outbound dock associate?

Outbound Dock Associates are logistics professionals responsible for preparing, loading, and verifying outgoing shipments in a warehouse or distribution center. Their duties typically include organizing packages, ensuring orders are complete, operating equipment like forklifts or pallet jacks, and keeping work areas safe and efficient. They play a crucial role in the shipping process by making sure products are accurately loaded onto trucks for timely delivery. Attention to detail and physical stamina are important qualities for this role.
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$17/hr

Full-time

Re-posted 2 days ago


Job description

Job Summary:
The Dock Coordinator plays a key role in preparing shipments for delivery to customer locations. This position is responsible for ensuring the accuracy and efficiency of outbound orders by working collaboratively with other dock team members. Responsibilities include verifying that all customer orders are complete, weighing carts, entering shipment data into the system, and manually loading carts onto delivery trucks. The Dock Coordinator supports smooth dock operations and helps maintain a safe, organized, and timely shipping process.
Essential Job Duties and Responsibilities:
The Dock Coordinator works as part of a collaborative team, with each member responsible for key tasks that support the dock's day-to-day operations. During a given shift, the Dock Coordinator may be responsible for some or all the following:
  • Transporting loading carts to and from the weighing station.
  • Verifying packing orders to ensure accuracy and completeness.
  • Weighing carts and accurately entering weight data into the system.
  • Operating material handling equipment safely and efficiently.
  • Removing and replacing carts at the dump station as needed.

Supervisory Responsibilities:
N/A
Minimum Qualifications:
  • High school diploma or GED required; associate degree or certification in logistics or a related field is a plus.
  • 2+ years of experience in warehouse, dock operations, industrial laundry, manufacturing, or logistics preferred.
  • Familiarity with RFID scanning systems and basic data entry.
  • Ability to accurately complete and manage consignment notes and shipping documentation.
  • Strong organizational skills and attention to detail.
  • Effective verbal and written communication skills; team-oriented mindset.
  • Basic computer proficiency, including Microsoft Office and warehouse management systems.
  • Ability to work in a physically demanding environment, including standing for long periods, pushing/pulling carts, and lifting materials.
  • Forklift certification is preferred (or required, depending on company policy).

Preferred Qualifications:
  • Willingness to work extended hours and weekends (Saturday/Sunday) as needed.
  • Previous experience in a plant or industrial production environment.
  • Prior employment with Century Linen is a plus.
  • Strong teamwork skills, with a positive attitude and willingness to collaborate closely with team members.

Travel Required:
N/A
Physical Requirements:
Work Environment:
Note: This job description is not an employment agreement or contract, nor is it designed to contain a definitive listing of activities, duties or responsibilities required of the employee.
Century Linen is an equal opportunity employer. In furtherance of our commitment to equal employment opportunity, and pursuant to government contracting laws and regulations, we also take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as a qualified individual with a disability, or other legally recognized protected status.