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Outbound Call Jobs in Arizona (NOW HIRING)

LHH US

Call Center Representative

Phoenix, AZ · Hybrid

$18/hr

Call Center Representative LHH Recruitment Solutions is partnering with a company in North Phoenix ... Handle a high volume of inbound and outbound customer calls. * Assist customers by answering ...

AZ Living

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent We are seeking a motivated and customer-focused Call Center Agent to join our ... The ideal candidate will be responsible for handling inbound and outbound calls, responding to ...

LHH US

Call Center Representative

Phoenix, AZ · Hybrid

$18/hr

Call Center Representative LHH Recruitment Solutions is partnering with a company in North Phoenix ... Handle a high volume of inbound and outbound customer calls. * Assist customers by answering ...

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

In this role, you'll connect with warm leads through inbound and outbound calls, build strong ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...

MDS Communications

Outbound Sales Representative

Mesa, AZ · On-site

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ...

Lincare

Inside Sales Team Lead

Phoenix, AZ · On-site

Inbound/outbound call blending call center experience in a multi-site environment * Proven leadership skills in coaching, developing, and training call center personnel * Demonstrated history of ...

Ztek Consulting INC

Call Center Agent

Mesa, AZ · On-site

$15 - $19.50/hr

Make outbound follow-up calls to shareholders in response to issues which cannot be resolved point-of-call. * Maintain an understanding of the systems required to initiate shareholder transaction and ...

Valor Global

Team Manager

Phoenix, AZ · Remote

$17.75 - $19.75/hr

Oversee daily operations including inbound/outbound call handling and issue resolution * Monitor team metrics and implement strategies for continuous improvement * Collaborate with internal ...

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Outbound Call information

What is an outbound call?

Outbound call jobs involve contacting potential or existing customers by phone, usually to sell products or services, conduct surveys, collect information, or provide customer support. Employees in these roles often follow a script and use customer databases to make calls efficiently. Outbound call agents need strong communication skills and the ability to handle rejection or objections from recipients. These positions are common in telemarketing, market research, and customer service industries.

What are the key skills and qualifications needed to thrive as an outbound call representative?

To thrive as an Outbound Call Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, autodialer systems, and call scripting tools is typically required. Active listening, resilience, and a positive attitude help individuals build rapport and handle rejections effectively. These skills and qualities are crucial for meeting sales targets, delivering excellent customer experiences, and maintaining high productivity in a results-driven environment.

What are some common challenges faced by outbound call agents, and how can they effectively overcome them?

Outbound call agents often encounter challenges such as reaching uninterested or unresponsive prospects, handling rejection, and meeting sales or contact quotas. To overcome these hurdles, successful agents develop strong communication and active listening skills, learn to handle objections professionally, and stay motivated despite setbacks. Many organizations provide script training, role-playing sessions, and ongoing feedback to help agents refine their approach and maintain high performance. Building resilience and focusing on personal improvement are key to long-term success in this role.

What is the difference between Outbound Call vs Inbound Call?

AspectOutbound CallInbound Call
Primary RoleInitiates calls to potential or existing customersReceives calls from customers seeking assistance
Work EnvironmentSales, telemarketing, lead generationCustomer support, help desk, technical support
Required SkillsCommunication, persuasion, sales techniquesProblem-solving, active listening, product knowledge
Common Industry UsageSales, marketing, lead generationCustomer service, technical support

Outbound Call roles focus on reaching out to prospects or clients to promote products or services, while Inbound Call roles handle incoming customer inquiries and support requests. Both roles require strong communication skills but serve different functions within the customer engagement process.

Outbound Call jobs near you
Infographic showing various Outbound Call job openings in Arizona as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 13% Part Time, 2% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Call Center Representative

Phoenix, AZ • Hybrid

LHH US
Human Resource Programs Administration • 10K+ employees
Learn more about LHH USexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Call Center Representative LHH Recruitment Solutions is partnering with a company in North Phoenix who is seeking an Entry-Level Customer Service Representative to join their high-volume call center team. This is a great opportunity for someone with some prior call center experience who is eager to develop their skills in a professional environment. This role is Monday-Friday 8am-5pm.
After completing training onsite, employees enjoy a heavily hybrid work schedule, making this an excellent opportunity for those seeking long-term flexibility.
Responsibilities
  • Handle a high volume of inbound and outbound customer calls.
  • Assist customers by answering questions, resolving concerns, and providing accurate information.
  • Document customer interactions thoroughly and accurately within company systems.
  • Meet daily performance expectations while delivering excellent customer service.
  • Follow established call scripts, policies, and procedures.
  • Work collaboratively with team members to ensure customer needs are met.
  • Maintain professionalism and a positive attitude in a fast-paced environment.
Qualifications
  • High school diploma or equivalent
  • Some previous call center experience is required, including both inbound and outbound calling.
  • Comfortable handling 60+ customer interactions per day.
  • Strong verbal communication and active listening skills.
  • Basic computer proficiency and ability to navigate multiple systems simultaneously.
  • Reliable, dependable, and able to work independently after training.
  • High school diploma or equivalent preferred.
Schedule & Pay
  • Monday-Friday
  • 8:00 AM-5:00 PM
  • $18.00/hour
  • Training: Fully onsite
  • Work Arrangement: Heavily hybrid schedule after successful completion of training
  • Location: North Phoenix, AZ
Interested? Apply now!
Pay Details: $17.00 to $18.00 per hour
Search managed by: Cassandra Nienow
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About LHH

Sourced by ZipRecruiter

LHH Recruitment Solutions is a division of the Adecco Group, the world's leading HR Solutions provider and the 7th best workplace in the world. We are an industry leader in temporary and permanent recruitment within accounting and finance. We work with premier clients, from small businesses to Global Fortune 500 companies, and we know that every opening is more than a job, and that every candidate is more than a resume. We work closely with candidates to understand their needs and apply our industry expertise to make matches for clients that drive business results. Our ability to dynamically balance your needs with the right Solutions gives clients and candidates the right fit to succeed. We are an evolving organization and take pride in a culture of trust, where we celebrate diversity, equality and inclusion. We always put our people first, drive a growth mindset and foster a collective spirit. We understand that talent and potential come from every section of society, regardless of gender, race, age, or physical ability. At the Adecco Group, we are committed to making the future work for everyone!

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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