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Outbound Call Jobs in Arizona (NOW HIRING)

Vitalant

Outbound Call Center Representative

Tempe, AZ · On-site

$16.40 - $17.99/hr

Make outbound calls to current, past, and potential donors in a quiet, distraction free, home ... Call center experience * Appointment scheduling, sales, collections, or outreach experience ...

Vitalant

Outbound Call Center Representative

Tempe, AZ · On-site

$16.40 - $17.99/hr

Make outbound calls to current, past, and potential donors in a quiet, distraction free, home ... Call center experience * Appointment scheduling, sales, collections, or outreach experience ...

MDS COMMUNICATIONS CORPORATION

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

MDS COMMUNICATIONS CORPORATION

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

MDS COMMUNICATIONS CORPORATION

$15 - $16/hr

MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... Successful applicants will bring: * 1 year or more of successful outbound telemarketing experience ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

The incumbent will complete inbound and outbound calls and take appropriate action based on ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

Ova Technologies

Customer Care Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

This will be an outbound call center position. * Will be calling and emailing clients to give them updates on their orders. * Will work from a set list of orders that are priority and work to contact ...

1st Class Assist

Appointment Setter

Phoenix, AZ · Remote

Company Description We are a new company that provides virtual assistance, inbound and outbound call center solutions and administration support to businesses at an affordable cost. Our services are ...

1st Class Assist

Appointment Setter

Phoenix, AZ · On-site

Company Description We are a new company that provides virtual assistance, inbound and outbound call center solutions and administration support to businesses at an affordable cost. Our services are ...

Apex Systems

Pharmacy Tech in Training

Scottsdale, AZ · On-site

$17.75 - $21.50/hr

Recent in & outbound call center experience, even more important than Pharm Tech experience. OTHER REQUIRED SKILLS: * Responsiveness * Attendance reliability is critical * Ability to express ...

AMBA

Inside Sales Insurance Specialist

Tempe, AZ · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Phoenix, AZ · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Phoenix, AZ · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Phoenix, AZ · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Tempe, AZ · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Tempe, AZ · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Phoenix, AZ · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

AMBA

Inside Sales Insurance Specialist

Phoenix, AZ · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making frequent outbound calls throughout the day * Understand that leads support the work, but dialing drives ...

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All JobsOutbound Call JobsOutbound Call Jobs in Arizona

Outbound Call information

What is an outbound call?

Outbound call jobs involve contacting potential or existing customers by phone, usually to sell products or services, conduct surveys, collect information, or provide customer support. Employees in these roles often follow a script and use customer databases to make calls efficiently. Outbound call agents need strong communication skills and the ability to handle rejection or objections from recipients. These positions are common in telemarketing, market research, and customer service industries.

What are the key skills and qualifications needed to thrive as an outbound call representative?

To thrive as an Outbound Call Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, autodialer systems, and call scripting tools is typically required. Active listening, resilience, and a positive attitude help individuals build rapport and handle rejections effectively. These skills and qualities are crucial for meeting sales targets, delivering excellent customer experiences, and maintaining high productivity in a results-driven environment.

What are some common challenges faced by outbound call agents, and how can they effectively overcome them?

Outbound call agents often encounter challenges such as reaching uninterested or unresponsive prospects, handling rejection, and meeting sales or contact quotas. To overcome these hurdles, successful agents develop strong communication and active listening skills, learn to handle objections professionally, and stay motivated despite setbacks. Many organizations provide script training, role-playing sessions, and ongoing feedback to help agents refine their approach and maintain high performance. Building resilience and focusing on personal improvement are key to long-term success in this role.

What is the difference between Outbound Call vs Inbound Call?

AspectOutbound CallInbound Call
Primary RoleInitiates calls to potential or existing customersReceives calls from customers seeking assistance
Work EnvironmentSales, telemarketing, lead generationCustomer support, help desk, technical support
Required SkillsCommunication, persuasion, sales techniquesProblem-solving, active listening, product knowledge
Common Industry UsageSales, marketing, lead generationCustomer service, technical support

Outbound Call roles focus on reaching out to prospects or clients to promote products or services, while Inbound Call roles handle incoming customer inquiries and support requests. Both roles require strong communication skills but serve different functions within the customer engagement process.

Outbound Call jobs near you
Infographic showing various Outbound Call job openings in Arizona as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 13% Part Time, 2% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Outbound Call Center Representative

Tempe, AZ • On-site

Vitalant
Health Care and Social Assistance • 1 - 5K employees
Learn more about Vitalantexternal

$16.40 - $17.99/hr

Full-time

Re-posted 28 days ago

Vitalant rating

6.2

Company rating: 6.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

699th of 898 rated healthcare providers

Job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Shift 1 (United States of America)
Job Description:
Help save lives from the comfort of home. Candidates must reside within 30 miles of our offices in the following locations:
Arizona: Tempe
South Dakota: Aberdeen, Rapid City
North Dakota: Bismark, Fargo, Minot
Montana: Billings, Butte,
Wyoming: Casper, Cheyenne
Idaho: Coeur d'Alene, Lewiston
Texas: El Paso
Pay Range: $16.40-$17.99 per hour
We're looking for motivated, positive, and goal-driven individuals to join our team as a Remote Donor Outreach Coordinator. In this role, you'll connect with current and past donors, schedule lifesaving blood donation appointments, and help make a real difference in your community every single day.
If you enjoy talking with people, thrive in a fast-paced environment, and are energized by meeting goals, this could be the perfect opportunity for you.
What You'll Do
  • Make outbound calls to current, past, and potential donors in a quiet, distraction free, home office space (required)
  • Schedule donation appointments for blood drives and donor centers (Around 90% of time is spent on calls)
  • Build rapport and provide excellent customer service
  • Encourage donors to continue supporting lifesaving causes
  • Ability to confidently overcome objections, think on your feet, and use persuasive communication techniques to encourage donors to commit to scheduling an appointment
  • Maintain accurate donor information and appointment details
  • Meet daily and weekly performance goals and metrics
  • Work collaboratively in a supportive remote team environment
What We're Looking For
  • Positive attitude and strong communication skills
  • Comfortable spending most of the workday on the phone
  • Goal-oriented and motivated by performance metrics
  • Ability to stay resilient and professional when facing rejection
  • Strong multitasking and computer skills
  • Dependable attendance and punctuality
  • Ability to work independently in a remote setting
Preferred Experience
  • Customer service experience
  • Call center experience
  • Appointment scheduling, sales, collections, or outreach experience
Training Schedule
Paid Training - 100% attendance required
  • Monday-Friday
  • 9:00 AM-5:30 PM Arizona Time
  • Four weeks

Post-Training Schedules
You will be assigned one of the following schedules:
  • Tuesday-Saturday | 10:30 AM-7:00 PM
  • Sunday-Thursday | 10:30 AM-7:00 PM

You will earn an additional 8% on top of your base pay for hours falling on Saturday or Sunday.
Why Join Us?
  • Meaningful work that impacts lives
  • Supportive team culture
  • Paid training
  • Stable full-time schedule
  • Opportunity to grow and develop professionally

Join a team where your voice, positivity, and persistence truly make a difference. Every appointment you schedule can help save lives.
Hiring Restrictions:
Please note: Vitalant does not currently hire individuals who reside in the following states - Alabama, Alaska, Connecticut, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.
Location:
1524 West 14th Street#120Tempe, AZ 85281
Job Category:
Sales / Community Outreach
Contact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.

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