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Outbound Associate Jobs in Zeeland, MI (NOW HIRING)

GrowthSpoke

Warehouse Associate

Grand Rapids, MI · On-site

$15.25 - $18.25/hr

Associates are expected to take ownership of their work, support their team, and contribute to a ... Pack and prepare outbound orders according to client specifications, quality standards, and company ...

FERGUSON

Warehouse Associate

Caledonia, MI · On-site

$15.25 - $18.25/hr

... prepare outbound customer orders. * Build, wrap, sort, and transport pallets and packages ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

GrowthSpoke

Warehouse Associate

Grand Rapids, MI · On-site

Associates are expected to take ownership of their work, support their team, and contribute to a ... Pack and prepare outbound orders according to client specifications, quality standards, and company ...

Ferguson Enterprises

Warehouse Associate

Caledonia, MI · On-site

$15.25 - $18.25/hr

... prepare outbound customer orders. * Build, wrap, sort, and transport pallets and packages ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

Ferguson Enterprises, LLC

Warehouse Associate

Caledonia, MI · On-site

$15.25 - $18.25/hr

... prepare outbound customer orders. * Build, wrap, sort, and transport pallets and packages ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

HP Products

Warehouse Associate

Caledonia, MI · On-site

$15.25 - $18.25/hr

... prepare outbound customer orders. * Build, wrap, sort, and transport pallets and packages ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

Ferguson Enterprises Inc.

Warehouse Associate

Caledonia, MI · On-site

$15.25 - $18.25/hr

... prepare outbound customer orders. * Build, wrap, sort, and transport pallets and packages ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

Lighting Unlimited

Warehouse Associate

Caledonia, MI · On-site

$15.25 - $18.25/hr

... prepare outbound customer orders. * Build, wrap, sort, and transport pallets and packages ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

SUPPLY.com

Warehouse Associate

Caledonia, MI · On-site

$15.25 - $18.25/hr

... prepare outbound customer orders. * Build, wrap, sort, and transport pallets and packages ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

Dal-Tile

Warehouse Associate - (FT)

Grand Rapids, MI · On-site

$14.75 - $17.75/hr

... outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - (FT)

Grand Rapids, MI · On-site

$14.75 - $17.50/hr

... outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Von Maur

STOCK & HOUSEKEEPING ASSOCIATE

Kentwood, MI · On-site

As a Stock & Housekeeping Associate , you are the heart of store operations. The care you take in ... Load outbound merchandise and supplies onto the truck * Be available to work day, evening, and ...

Von Maur

STOCK & HOUSEKEEPING ASSOCIATE

Kentwood, MI · On-site

As a Stock & Housekeeping Associate , you are the heart of store operations. The care you take in ... Load outbound merchandise and supplies onto the truck * Be available to work day, evening, and ...

Dal-Tile

Warehouse Associate II (FT)

Grand Rapids, MI · On-site

$18 - $20/hr

... outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

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All JobsOutbound Associate JobsOutbound Associate Jobs in Zeeland, MI

Outbound Associate information

See Zeeland, MI salary details

$10

$19

$28

How much do outbound associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for outbound associate in Zeeland, MI is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.
What cities near Zeeland, MI are hiring for Outbound Associate jobs? Cities near Zeeland, MI with the most Outbound Associate job openings:
Outbound Associate jobs near you

Outbound Specialist

Hearthside Food Solutions LLC

Kentwood, MI • On-site

Full-time

Posted 6 days ago

Hearthside Food Solutions rating

5.9

Company rating: 5.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

340th of 436 rated food and drinks producers

Job description

Outbound Specialist
SUMMARY
The Outbound Specialist manages daily outbound shipping operations by creating shipment orders in the MRP system, generating Bills of Lading, and overseeing all domestic and international shipment documentation. The role ensures timely FG shipment performance through daily inventory monitoring, KPI tracking, and coordination with production schedules. It involves scheduling outbound appointments with carriers, resolving invoice discrepancies, troubleshooting shipping issues, and providing shipment status updates. Strong communication with Supply Chain, Warehouse, Carriers, and Customers ensures accurate scheduling, order accuracy, and on-time delivery. The specialist also maintains customer portals and supports consistent operational performance through reporting and proactive problem-solving.
  • Create shipment orders using the MRP system and generate Bills of Lading.
  • Oversee all documentation for domestic and international shipments, including load tenders, compliance files, and export paperwork when required.
  • Participate in daily scheduling meetings to ensure shipment orders do not impact production plans and to support full customer order attainment.
  • Monitor daily finished goods (FG) levels and track FG statuses to ensure timely sales and shipping performance.
  • Maintain shipping targets by ensuring FG ships within 3-7 days of production and resolve any inventory exceeding 8 days.
  • Support the resolution of FG invoices and cost discrepancies by coordinating with Accounting and Supply Chain Services.
  • Coordinate with freight companies and dispatch teams to schedule outbound appointments based on location capacity and shipping hours.
  • Manage all domestic and international outbound shipping activities, including transportation planning, consolidation, carrier tendering, document execution, customer support, and shipment follow-up.
  • Identify shipping issues, perform root-cause analysis, and implement corrective actions to prevent delays or service failures.
  • Communicate proactively with Supply Chain, Warehouse Operations, Carriers, Customers to align shipping schedules, transportation requirements, and order priorities.
  • Provide tracking and status updates for both inbound and outbound shipments as needed.
  • Deliver regular KPI reporting, highlight operational risks, and collaborate with internal teams to maintain healthy inventory flow and high customer service levels.
  • Maintain customer portals by entering shipment orders to ensure accuracy and timely updates.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associates Degree or two years related experience in a logistics role
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to extreme cold. The noise level in the work environment is usually moderate.
Maker's Pride is an Equal Opportunity Employer.

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