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Outbound Associate Jobs in Kalamazoo, MI (NOW HIRING)

Airway Fun Center

Group Sales Associate

Portage, MI · On-site

$15 - $20/hr

ABOUT THE ROLE The role of group sales associate is to book, plan and execute all group sales ... Outbound calls and sales efforts * Host tours of facility Requirements * Excellent verbal and ...

Airway Fun Center

Group Sales Associate

Portage, MI · On-site

$13.25 - $18/hr

ABOUT THE ROLE The role of group sales associate is to book, plan and execute all group sales ... Outbound calls and sales efforts * Host tours of facility Requirements: * Excellent verbal and ...

Farfetch

Warehouse Associate

Three Rivers, MI

$18/hr

THE ROLE We are looking for Associate to support our General Warehouse Operations ... You will manage the rate of inbound and outbound merchandise. You will also execute the process of ...

Aampower

Forklift Operator

Three Rivers, MI

$23/hr

Dauch associates enjoy an attractive benefit package including health care, profit sharing ... Load outbound trucks. Perform safety checks on PIV before use. Operate in tight spaces with ...

Optimed Pharmacy Inc

Treatment Navigator

Kalamazoo, MI · On-site

$19 - $24/hr

Duties include managing inbound/outbound calls, documenting all lines of communication, and ... Associate's degree preferred. * Two (2) years of previous experience in Customer Service role ...

Partner Solutions

Lead Nurture Specialist

Kalamazoo, MI · On-site

$14 - $16/hr

Handle Inbound and Outbound calls in a phone queue setting, assisting families with program ... Associate's Degree or equivalent, minimum high school diploma * Three (3) years of related ...

PNC Bank

Personal Banker

Portage, MI

$18.25 - $22.25/hr

Drives proactive sales conversations through internal and outbound interactions with a defined ... Associates or equivalent degree as well as related experience or product knowledge to accomplish ...

PNC Financial Services Group, Inc.

Personal Banker

Portage, MI · On-site

$18.25 - $22.25/hr

Drives proactive sales conversations through internal and outbound interactions with a defined ... Associates or equivalent degree as well as related experience or product knowledge to accomplish ...

PNC

Personal Banker

Portage, MI · On-site

$18.25 - $22.25/hr

Drives proactive sales conversations through internal and outbound interactions with a defined ... Associates or equivalent degree as well as related experience or product knowledge to accomplish ...

Kenco

Operations Supervisor- 3rd Shift

Portage, MI · On-site

Monitor, direct, and (when necessary), perform, the accurate shipping of outbound orders. * Issue written and oral instructions to associates as needed or required. * Ensure associate accountability ...

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Outbound Associate information

See Kalamazoo, MI salary details

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How much do outbound associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for outbound associate in Kalamazoo, MI is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.78 per hour, depending on experience, location, and employer.

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What cities near Kalamazoo, MI are hiring for Outbound Associate jobs?

Cities near Kalamazoo, MI with the most Outbound Associate job openings:

Outbound Associate jobs near you

Group Sales Associate

Portage, MI • On-site

Airway Fun Center
Traveler Accommodation • 51 - 200 employees
Learn more about Airway Fun Centerexternal

$15 - $20/hr

Full-time

Re-posted 24 days ago

Job description

Airway Fun Center is a growing and innovative family entertainment center with a mission to provide a fun and quality experience for our guests. We strive to integrate our Core Values in everything we do.
ABOUT THE ROLE
The role of group sales associate is to book, plan and execute all group sales events and birthday parties. The ideal group sales associate is sales-driven and focuses on increasing revenue and sales.
RESPONSIBILITIES
  • Provides exceptional service to our guests at all times, both in person and on the phone.
  • Take inbound phone calls, answer questions about the center including but not limited to: pricing, group events, parties, attractions, food and beverage, hours, location, etc.
  • Monitor emails, voicemails and inquiries.
  • Schedule and plan all group events and birthday parties
    • Prepare quotes/proposals for clients as needed
    • Create event orders using reservation software
    • Make follow-up and confirmation calls
    • Upsell parties to maximize revenue
    • Communicate with all departments with party details
    • Post-event: send surveys, thank yous, emails
  • Understanding the event/party schedules, party flow and staffing schedule
  • Assist with pricing and logistics of all group packages
  • Outbound calls and sales efforts
  • Host tours of facility

Requirements
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Adhere to Airway Fun Center's Core Values.
  • Sales-driven and knowledge of sales processes to increase revenue.
  • Experience in Sales or related field.
  • Experience in Event planning or related field.

Salary Description
$15-$20 per hour

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