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Outbound Associate Jobs in Jackson, NC (NOW HIRING)

... associate environment. Key functions are determining how much and what type of materials and ... Plan or implement efficient outbound/inbound material flow management systems to reduce manpower ...

Shipping Clerk - 2nd Shift

Lewiston, NC

$15.50 - $18.25/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... In this hands-on role, you will coordinate outbound shipments, handle packaged poultry products ...

Shipping Clerk - 2nd Shift

Lewiston, NC · On-site

$15.50 - $18.25/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... In this hands-on role, you will coordinate outbound shipments, handle packaged poultry products ...

Shipping Clerk - 2nd Shift

Lewiston, NC · On-site

$15.75 - $18.50/hr

We are dedicated to creating a supportive, inclusive environment where associates feel valued and ... In this hands-on role, you will coordinate outbound shipments, handle packaged poultry products ...

Outbound Associate information

See Jackson, NC salary details

$10

$19

$29

How much do outbound associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for outbound associate in Jackson, NC is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.26 per hour, depending on experience, location, and employer.

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What cities near Jackson, NC are hiring for Outbound Associate jobs?

Cities near Jackson, NC with the most Outbound Associate job openings:

Fine Jewelry Counter Manager - Full Time

Belk, Inc. & Belk eCommerce LLC

Roanoke Rapids, NC • On-site

Full-time

Posted 27 days ago


Belk rating

5.0

Company rating: 5.0 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

18th of 21 rated department stores


Job description

The Fine Jewelry Counter Manager drives personal and team results by demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for the jewelry and fashion industry. This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, trunk shows, and customer outreach initiatives. The Fine Jewelry Counter Manager possesses a competitive drive and entrepreneurial confidence to excel in a commission environment. This is an hourly position.
What you will do
  • Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.

  • Create memorable store experiences through building genuine team, vendor, customer, and community relationships.

  • Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events, trunk shows, and customer outreach to advance fine jewelry business. Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service.

  • Build personal and team product knowledge, suggestive selling behaviors, and expertise in the latest industry tips, accessory trends, and fine jewelry product offerings to create exciting customer engagement. Drive repeat client interactions as a knowledgeable and trusted resource.

  • Enhance team's selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Connect with Fine Jewelry Associates and Sales Associates that support fine jewelry through team meetings and one-on-one touch bases to review goals and performance results.

  • Ensure associates are well-informed and confident in speaking to available inventory and assortment. Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience. Support store fulfillment in designated areas by accurately and efficiently executing omni processes.

  • Elevate customer experience by suggesting fine jewelry service plans and providing additional offerings. Oversee seamless execution of repair estimates, proper documentation, inbound and outbound shipments, minor repair assistance, and cleaning services.

  • Support team with merchandising and signing product, replenishment, recovery, and cleanliness to maintain visual merchandising and fine jewelry caseline standards daily. Align presentations with vendor and company directives.

  • Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity. Demonstrate adaptability and respond to changing circumstances, adjust tactics, and shift focus based on evolving business needs.

  • Lead shortage control and inventory accuracy in designated areas by following security protocols and executing price changes, product transfers, and damage process timely. Champion team knowledge of inventory management, asset protection procedures, and safety guidelines.

Skills and Abilities
  • Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.

  • Skills and experience to perform in the role and a commitment to continuously learn.

  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.

  • Self-directed and able to work with minimal supervision in a deadline-driven environment.

  • Communicate with excellence.

  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

  • 1+ years of retail experience and a dedication to customer service excellence.

  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

  • Must regularly move around all store areas and be accessible to customers.

  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

What Belk employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Belk logo

About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888