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Outbound Associate Jobs in Chicago, IL (NOW HIRING)

Warehouse Associate Location: Joliet, IL Job Type: W2 Contract Expected hours per week: 40 hours ... Conduct random backchecks of outbound shipments to ensure accuracy. * Identify operational ...

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Warehouse Associate Location: Hanover Park, IL 60133 Duration: Contract Shift: 9:00 AM - 5:30 PM ... Pick outbound orders using RF scanners. * Verify product quantities and ensure the correct products ...

Home Delivery Associate

Waukegan, IL · On-site

$16.25 - $18.75/hr

As Home Delivery Associate, you will represent the RH brand by delivering operational excellence ... Verify that all items are correct in their assigned outbound lanes; prepare orders for delivery OUR ...

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Outbound Associate information

See Chicago, IL salary details

$11

$21

$31

How much do outbound associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for outbound associate in Chicago, IL is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.75 per hour, depending on experience, location, and employer.

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What are the most commonly searched types of Outbound jobs in Chicago, IL?

The most popular types of Outbound jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Outbound Associate jobs?

Cities near Chicago, IL with the most Outbound Associate job openings:

Warehouse Supervisor, Weekends

Waukegan, IL • On-site

Cardinal Health
Medical Equipment and Supplies Manufacturing • 10K+ employees

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Cardinal Health rating

7.7

Company rating: 7.7 out of 10

Based on 341 frontline employees who took The Breakroom Quiz


Job description

Shift Details Friday, Saturday & Sunday 7:30 AM - 8:30 PM (or until work is completed) Extended hours as determined by business needs Occasional meetings throughout the week may be required What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product.

This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Job Summary The Supervisor, Warehouse Operations supervises a team of Inbound/Outbound Associates and ensures that pick, pack, and ship operations (Outbound) or (receiving, replenishment, put away and returns for Inbound) are safe, efficient, and of high quality.

With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health's customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence. Responsibilities Directs and manages a team of approx.

warehouse associates to achieve timely distribution and receipt of products and motivate employees to ensure that predetermined productivity and quality standards including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others are achieved. Monitors site productivity standards and hold associates accountable to daily, weekly, monthly metrics; provide timely feedback and initiate corrective action process when needed, Adheres to budgetary guidelines, and work to meet Distribution Center objectives and operational goals while maintaining standards pertaining to quality and inventory. Responsible for continuous improvement projects and initiatives (ex.

Gemba walks, Kaizen workshops, takt boards, etc). Performs daily scheduling of the work force to ensure proper staffing to select, replenish, restock, locate and ship merchandise in a productive and cost-efficient manner. Coordinates maintenance of equipment, guiding both preventive maintenance and coordinating all necessary repairs.

Actively engages in employee development, which includes training, coaching, counseling, and performance appraisals. Majority of work day is spent on the floor while balancing administrative duties. Collaborates with cross functional teams at all levels within the organization, specifically within HR groups on a daily basis.

Interviews and makes hiring decisions for lead and associate level roles. Maintains general responsibility for disciplinary process in the area of counseling, oral and written warnings; ensure a productive work climate in the warehouse operation. Prepares ad hoc reports, as necessary using Excel (or any other necessary programs) Responsible for accurate timekeeping, attendance/PTO records and ensure scheduling is maintained.

Holds staff accountable for conducting work in a safe manner while enforcing Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities. Assists with EHS audits, conduct Job Safety Observations (JSO), properly record and manage safety incidents, monitor employee safety behaviors/practices and provide feedback. Assists with QRA audits and QRA non-conformance issues to properly address, conduct housekeeping observations and ensure employees complete required QRA training and documentation.

Qualifications High School Diploma, GED or equivalent work experience, preferred Minimum of 4 years related experience preferred Leadership experience preferred Prior experience with continuous improvement projects and initiatives Strong written and verbal communication skills Previous experience leading a team Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets) Experience working within ERP's (SAP or Manhattan) preferred What is expected of you and others at this level Coordinates and supervises the daily activities of business support, technical or production staff in an assigned area Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors Applies expertise to solve standard and non-standard problems within own area Role models Cardinal Health's high ethical standards and code of conduct Provides direction in discussing and creating development plans Provides input into succession planning process for own work area Aligns individual goals for self and others with work area/functional goals Builds confidence and respect of others through a positive and energizing style Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area Builds customer relationships, interprets customer needs and assesses their business requirements Leverages customer knowledge to develop alternative solutions and shares key learnings with others Resolves day-to-day or routine problems using defined processes Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence Anticipated salary range: $75,600 - 107,900 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 09/09/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate.

Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background.

We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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About Cardinal Health

Sourced by ZipRecruiter

Cardinal Health Innovative Delivery Solutions With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1971

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