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Outbound Associate Jobs in Calera, AL (NOW HIRING)

Capstone Logistics LLC

Warehouse Auditor

Calera, AL · On-site

$17.50/hr

The Opportunity: Audits inbound and outbound pallets of freight Performs pre-shift checks of ... associates, and 60,000 carriers. We have capabilities in freight management, warehouse and ...

Capstone Logistics

Warehouse Auditor

Calera, AL · On-site

$17.50/hr

Audits inbound and outbound pallets of freight * Performs pre-shift checks of equipment * Product ... associates, and 60,000 carriers. We have capabilities in freight management, warehouse and ...

Capstone Logistics

Warehouse Auditor

Calera, AL · On-site

$17.50/hr

Audits inbound and outbound pallets of freight * Performs pre-shift checks of equipment * Product ... associates, and 60,000 carriers. We have capabilities in freight management, warehouse and ...

Lowe's

SC Security Specialist

Bessemer, AL · On-site

$16.42 - $27.42/hr

... outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT) Perform ... De-escalate situations involving associates, visitors, and contractors, using professional ...

Elwood Staffing

Staffing Recruiter (Bilingual)

Birmingham, AL · On-site

$17.50 - $22.50/hr

Consistently make quality control calls to clients and associates to maintain an open channel for customer feedback.Make outbound sales calls to pro-actively skill market candidates to current and ...

Lowe's

SC Security Specialist

Bessemer, AL · On-site

$16.42 - $27.42/hr

... outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT) Perform ... De-escalate situations involving associates, visitors, and contractors, using professional ...

Lowe's

SC Security Specialist

Bessemer, AL · On-site

$16.42 - $27.42/hr

... outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT) Perform ... De-escalate situations involving associates, visitors, and contractors, using professional ...

Lowe's

SC Security Specialist

Bessemer, AL · On-site

$16.42 - $27.42/hr

... outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT) Perform ... De-escalate situations involving associates, visitors, and contractors, using professional ...

Lowe's

SC Security Specialist

Bessemer, AL

$16.42 - $27.42/hr

... outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT) Perform ... De-escalate situations involving associates, visitors, and contractors, using professional ...

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All JobsOutbound Associate JobsOutbound Associate Jobs in Calera, AL

Outbound Associate information

See Calera, AL salary details

$10

$19

$28

How much do outbound associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for outbound associate in Calera, AL is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.39 per hour, depending on experience, location, and employer.

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What cities near Calera, AL are hiring for Outbound Associate jobs?

Cities near Calera, AL with the most Outbound Associate job openings:

Outbound Associate jobs near you

Inside Sales Rep - Auto Glass Replacement/Accessories

Birmingham, AL • On-site

NSG Group
See more jobs at NSG Groupexternal

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Make outbound calls and send emails to find, qualify, and follow up on new business opportunities.

  • Conduct sales calls to understand customer needs, promote products, and execute sales action plans.

  • Maintain customer accounts, track sales leads, and collaborate with internal teams to develop promotional programs.

Job description

Pilkington North America, one of the world’s largest glassmakers, manufactures and distributes automotive and flat glass for the automotive and building industries. We have been part of the Nippon Sheet Glass (NSG) group since 2006.

Come start your CAREER with Pilkington NSG Group, a power brand and industry leader that trains, develops our team be ready for promotions and growth!

THIS IS INSIDE SALES ROLES - HIGH VOLUME OUTBOUND CALLS - NO COMMISSION!

Essential Functions:

  • Close sales and achieve monthly/quarterly goals
  • Find and qualify new business opportunities through lead follow-up, outbound calls and emails.
  • Conducts sales calls and initiates customer contact in order to execute service center sales action plan.
  • Qualifying, following-up and tracking sales leads
  • Research accounts, identify key players and generate interest
  • Understand a prospective customer’s needs and requirements to ensure a great customer experience.
  • Collaborate with national and local account teams to develop and track promotional programs.
  • Works with the accessory team to develop local accessory and flat glass promotions.
  • Develops and maintains positive customer relations as well as local work environment at all times.
  • Demonstrate and support a continuous improvement and growth mindset.
  • Assists in maintenance of customer accounts, account set up, and development of customer profiles.
  • Completes reports as needed and requested by management
  • Collaborates with credit department in the timely collection of receivables, reconciliation of customer statements, CDA’s, deductions, etc.
  • Complies with all J SOX requirements.
  • Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles

Qualifications Required:

  • Team-oriented with excellent communication and customer service skills
  • Builds strong relationships with peers and cross functional teams to enable higher performance
  • Ability to work independently and highly efficient at multi-tasking
  • Strong phone presence and experience with high call volumes
  • Critical thinking and problem-solving ability
  • Excellent organizational skills and detail-oriented
  • Professional and friendly demeanor
  • Entrepreneurial skills and style
  • High school diploma or GED
  • A minimum of (1) years previous inside sales and/or customer service experience

Qualifications Desired:

  • Associate/Bachelor degree in progress
  • SAP working knowledge
  • Experience working with Hubspot or similar CRM
  • Previous aftermarket glass customer service experience preferred
  • Previous multi-line phone experience
  • Bilingual Spanish/English a plus but not required

Benefits:

  • Home every evening!
  • Medical, Dental, Vision – first of the month following two full months of employment
  • 401(k) retirement savings contribution plan 90 days after hire date
  • Employee Assistance Plan at no additional cost
  • Educational Assistance
  • Prescription Safety Glasses Program
  • Company Paid Holidays – 11 paid company holidays - 7 major and 4 floating
  • Paid Vacation
  • Annual Increases
  • Life Insurance at no additional cost

We require a pre-employment criminal background check, and drug screen/physical. NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. This is a safety sensitive position.

Pay Range: $25-30 and will be based on experience - NO COMMISSION!

Apply