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Outbound Associate Jobs in Birmingham, AL (NOW HIRING)

Warehouse Associate

Birmingham, AL · On-site

$15 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

M. Summary : The Warehouse Associate is responsible for safely picking and fulfilling customer ... Other computer systems will also be utilized for outbound shipments. This position may be ...

Warehouse Associate

Birmingham, AL · On-site

$15 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

M. Summary : The Warehouse Associate is responsible for safely picking and fulfilling customer ... Other computer systems will also be utilized for outbound shipments. This position may be ...

Warehouse Associate

Birmingham, AL

$15 - $17.75/hr

M. Summary : The Warehouse Associate is responsible for safely picking and fulfilling customer ... Other computer systems will also be utilized for outbound shipments. This position may be ...

Warehouse Associate

Birmingham, AL · On-site

$15 - $17.75/hr

M. Summary : The Warehouse Associate is responsible for safely picking and fulfilling customer ... Other computer systems will also be utilized for outbound shipments. This position may be ...

Warehouse Associate

Birmingham, AL

$15 - $17.75/hr

M. Summary : The Warehouse Associate is responsible for safely picking and fulfilling customer ... Other computer systems will also be utilized for outbound shipments. This position may be ...

Warehouse Associate

Calera, AL · On-site

$15.50 - $17/hr

Associates will obtain merchandise from bins or shelves, ensure order accuracy, and may operate ... to Team Leads or Outbound ManagersRequirements:High school diploma, GED, or equivalent ...

Sales Development Associate

Birmingham, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sales Development Associate Location: Birmingham, AL (In-Office, initially) Position Type ... Confidently execute 50-80 outbound calls daily to introduce our client's valuable services. * Set ...

Support Flex Associate

Trussville, AL · On-site

$15.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support Flex Associate The Support Flex Associate drives sales and delivers a positive customer ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

Support Flex Associate

Trussville, AL · On-site

$16 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Support Flex Associate drives sales and delivers a positive customer experience by processing ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

Support Flex Associate

Trussville, AL

$15.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Support Flex Associate drives sales and delivers a positive customer experience by processing ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

Support Flex Associate

Trussville, AL · On-site

$15.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Support Flex Associate drives sales and delivers a positive customer experience by processing ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

... and prepping outbound caskets for deliveries. Additionally, you will be tasked with making ... Our Warehouse Associates can expect to work approximately 25 -29 hours per week. This position will ...

... and prepping outbound caskets for deliveries. Additionally, you will be tasked with making ... Our Warehouse Associates can expect to work approximately 25 -29 hours per week. This position will ...

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Outbound Associate information

See Birmingham, AL salary details

$10

$19

$28

How much do outbound associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for outbound associate in Birmingham, AL is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.63 per hour, depending on experience, location, and employer.

What is an outbound associate?

Outbound Associates are warehouse or logistics professionals responsible for preparing and shipping orders to customers or retail locations. Their tasks typically include picking items, packing products securely, labeling packages, and ensuring shipments meet quality and accuracy standards. Outbound Associates often use scanning equipment and work closely with inventory and shipping teams. This role is essential in maintaining efficient supply chain operations and ensuring timely delivery of products.

What are the key skills and qualifications needed to thrive as an outbound associate?

To thrive as an Outbound Associate, you need strong organizational skills, attention to detail, and experience in inventory management or warehouse operations, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is typically required. Reliability, teamwork, and effective communication are valuable soft skills that enhance performance in this role. These skills ensure efficient order processing, accurate shipments, and smooth coordination within fast-paced distribution environments.

What are some common challenges outbound associates face and how can they be addressed?

Outbound Associates often encounter challenges such as meeting strict shipping deadlines, accurately processing high volumes of orders, and maintaining organization in a fast-paced warehouse environment. To overcome these, it's important to develop strong time management skills, attention to detail, and effective communication with team members and supervisors. Many companies provide on-the-job training and utilize technology such as barcode scanners and inventory management systems to help associates work efficiently and reduce errors.

What is the difference between Outbound Associate vs Customer Service Representative?

AspectOutbound AssociateCustomer Service Representative
Primary RoleMaking outbound calls to clients or prospects to promote products or servicesHandling inbound customer inquiries and providing support
Work EnvironmentCall centers, sales departmentsCustomer service centers, support desks
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, patience
Common CertificationsNone typically required, sales or communication training beneficialNone typically required, customer service training beneficial

While both roles involve communication with clients, Outbound Associates focus on proactive sales calls, whereas Customer Service Representatives handle inbound inquiries and support. The roles share similar skills but differ in their primary functions and work environments.

What are the most commonly searched types of Outbound jobs in Birmingham, AL?

The most popular types of Outbound jobs in Birmingham, AL are:

What cities near Birmingham, AL are hiring for Outbound Associate jobs?

Cities near Birmingham, AL with the most Outbound Associate job openings:

Supervisor, Outbound B

LE_450 Hibbett Wholesale, Inc.

Alabaster, AL

Full-time

Re-posted 4 days ago


Job description

00014 Alabaster WarehouseLE_450 Hibbett Wholesale, Inc.
Job Title: Supervisor, Outbound B

Department: Hibbett Warehouse/Distribution

FLSA Status: Non-Exempt

Reports To: Manager, Area

SUMMARY
Responsible for supervising the day-to-day operations in the Distribution areas to ensure productivity levels are achieved. Continually assesses the workload and goals in-order-to delegate roles and responsibilities appropriately, given the number of workers and worker skills. Partners with co-workers and Managers to ensure decisions do not adversely affect overall performance of the warehouse. Supervises and coordinates activities of workers with the goal of achieving the greatest productivity at the lowest overall cost.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Must have regular and predictable attendance on the job. (See Qualifications)
  • Ensures that employees are adequately trained.
  • Advises and evaluates employees on care and preservation of items received, stored, and shipped.
  • Resolves ordinary problems encountered in the work area.
  • Must be determined and able to lead a team to ensure performance goals are achieved, while fostering a positive team atmosphere.
  • Ensures that work and common areas are maintained in a safe, clean, organized, and functional manner.
  • Follows safety rules and report all incidents and hazards to management and/or designees.
  • Must have the willingness and ability to be trained and certified on all equipment in the warehouse, including all power equipment, compactor, and baler.
  • Must have the willingness and ability to understand and implement company and department policies and SOPs.
  • Ensure team members have the training and material necessary to accomplish their goals.
  • Must be able to analyze work area problems, define or recognize the dimensions and scope of the problems, and subsequently take or recommend action based on stated or documented guidelines.
  • Ensures minimum job standards in the assigned area are accomplished.
  • Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
  • Ensures that team members stay on the job and do not loaf or otherwise waste time.
  • Issues written and oral instructions to leads and workers in the area.
  • Maintains a good attitude and facilitates harmony among workers.
  • Maintains and develops methods and use of equipment in handling, storing, maintaining, and shipping stock.
  • Assists in appraising performance.
  • Participates on the Safety Committee, involved with safety audits, and ensures safety expectations are met in the area according to the Safety Manual and SOP Guidelines. Generates and presents productivity reports from WMS systems and is held accountable for ensuring information is communicated to team members throughout the day.
  • Ensures employees are trained for minimum job standards in the assigned area to successfully meet job expectations effectively.
  • Ensures all employees sign off on SOPs to ensure expectations are communicated by the trainer.
  • Partners with the Quality Department to ensure quality standards are met.
  • Makes recommendations to reward and discipline employees, as appropriate.
  • Works within the guidance of management, through policies, other written instructions (including but not limited to email, checklists, SOPs), and verbal instructions.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing appropriate officials of potential fraud risk.
  • Perform other duties as assigned by management.

SUPERVISORY RESPONSIBILITIES
  • Directly supervises up to 35 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance and making recommendations to the area Manager; addressing complaints and resolving problems. Able to fill in for the area manager for certain functions in his/her absence.

QUALIFICATIONS
  • High School Diploma or General Education Degree or equivalent diploma.
  • Preferred Associate degree or equivalent combination of education and experience.
  • 3+ years of supervisory experience.
  • Warehouse distribution experience with material handling experience.
  • Ability to use radio frequency computers throughout warehouse operations, performing various functions.
  • Possess basic skills needed for warehouse computer systems, printers, etc.
  • Ability to Utilize and Knowledge of Microsoft Office (Word, Excel, etc.)
  • Prefer experience with Warehouse Management Systems (WMS)
  • Regular and consistent attendance is required for this position. Supervisors have increased responsibilities and will be held to a higher standard of attendance and punctuality.
  • Number of Occurrences* within 30-Day Period>Action Taken
  • · 1>Written Verbal
  • · 2>Written Warning
  • · 3>Removal from Supervisor position
  • *Occurrences are instances of tardiness, absent, or leaving prior to end of shift

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