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Outbound Assistant Jobs in California (NOW HIRING)

Outbound Supervisor

Redlands, CA · On-site

$15 - $20.25/hr

What You'll Do The Outbound Supervisor manages the Distribution Center in functions such as ... * Assist in the management of the temporary staffing plans on a daily basis to ensure adequate ...

Outbound Supervisor

Redlands, CA · On-site

$71K - $75K/yr

What You'll Do The Outbound Supervisor manages the Distribution Center in functions such as ... * Assist in the management of the temporary staffing plans on a daily basis to ensure adequate ...

... assistants, or offshore talent before. * Strong research skills and the ability to turn hiring signals into relevant outbound messaging. * Strong organization and the resilience to keep going when a ...

$1.0K - $1.8K/wk

... assistants, or offshore talent before. * Strong research skills and the ability to turn hiring signals into relevant outbound messaging. * Strong organization and the resilience to keep going when a ...

Sales Assistant

Goleta, CA · On-site

$20 - $25/hr

The role involves assisting with inbound and outbound sales efforts, coordinating follow-up with ... * Assist with preparing sales materials, quotes, and communications that help move prospects ...

$40K - $50K/yr

Run high-volume, multi-channel outbound (calls, email, LinkedIn, events) and make strategic ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Provide the highest level of service and customer satisfaction by ensuring all inbound and outbound ... Use assigned tools and equipment safely and as instructed. * Assist in other departments of the ...

Provide the highest level of service and customer satisfaction by ensuring all inbound and outbound ... Use assigned tools and equipment safely and as instructed. * Assist in other departments of the ...

Administrative Assistant.

South El Monte, CA · On-site

$18 - $24.50/hr

Administrative Assistant KORE1, a nationwide provider of staffing and recruiting solutions, has an ... inbound/outbound mail, organizing and ordering supplies and files, requesting and processing ...

Provide the highest level of service and customer satisfaction by ensuring all inbound and outbound ... Use assigned tools and equipment safely and as instructed. * Assist in other departments of the ...

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Outbound Assistant information

What is an outbound assistant?

Outbound Assistants are professionals responsible for initiating contact with potential customers or clients, usually through phone calls, emails, or other communication channels. Their main duties often involve promoting products or services, generating leads, setting appointments, and following up on previous interactions. Outbound Assistants play a crucial role in supporting sales teams by reaching out proactively to prospects rather than waiting for incoming inquiries. They may work in various industries, including call centers, sales organizations, and customer service departments. Strong communication skills, persistence, and the ability to handle rejection are important qualities for success in this role.

What skills and qualifications are needed to be an outbound assistant?

To thrive as an Outbound Assistant, you need strong organizational skills, attention to detail, and experience in logistics or supply chain management, often supported by a high school diploma or relevant certification. Familiarity with inventory management software, shipment tracking systems, and basic office tools like spreadsheets is typically required. Excellent communication, problem-solving abilities, and teamwork help you stand out in this role. These skills and qualities are essential for ensuring accurate order processing, timely shipments, and smooth coordination with both internal teams and external partners.

What are common challenges faced by outbound assistants, and how can they be managed?

Outbound Assistants often encounter challenges such as handling high call volumes, reaching uninterested prospects, and achieving set targets within tight deadlines. To manage these challenges, it's important to develop strong communication skills, resilience, and efficient time management. Leveraging call scripts, using customer relationship management (CRM) tools, and seeking feedback from team leaders can help improve performance. Additionally, collaborating closely with other team members and participating in regular training sessions can enhance skills and make overcoming these challenges more manageable.

What is the difference between Outbound Assistant vs Inbound Customer Service Representative?

AspectOutbound AssistantInbound Customer Service Representative
Primary RoleInitiates contact with prospects or clients, promotes products/servicesHandles incoming customer inquiries, provides support and solutions
Work EnvironmentCall centers, sales departments, telemarketingCustomer support centers, help desks, call centers
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service skills
Common CertificationsSales certifications, communication coursesCustomer service certifications, CRM training

While both roles involve communication via phone or online, Outbound Assistants focus on proactive outreach to generate sales or leads, whereas Inbound Customer Service Representatives primarily respond to incoming customer inquiries and support requests. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Outbound jobs in California?

The most popular types of Outbound jobs in California are:

What cities in California are hiring for Outbound Assistant jobs?

Cities in California with the most Outbound Assistant job openings:

Outbound Supervisor

Redlands, CA • On-site

Munchkin
Manufacturing • 201 - 500 employees

$15 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago


Job description

Who We Are

WHY Brands Inc., a parent company of MunchkinandCurio Home Goods, focuses on creating, incubating, and growing the next generation of consumer lifestyle brands. Founded in 1990, Munchkin is the leading consumer product company and most loved baby lifestyle brand behind innovative gear and products for children, mothers, and caregivers. Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart, and Amazon, and has global distribution in over 50 countries. Curio, a premium brand of curated collections of home goods, launched in 2023. WHY’s vision is to establish an expanding portfolio of innovative businesses that align with its commitment to inventive product design. With over 350+ patents under our belt, we continue to create solutions that leave our customers asking, "How did I ever live without this?" Recognized as #8 on America’s Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years! 

We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child’s potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal Welfare have committed to animal conservation. 

There is no better time than now to join WHY Brands as we embark on our next and biggest growth journey, and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.

What You’ll Do

The Outbound Supervisor manages the Distribution Center in functions such as shipping, equipment operators, replenishment activities, and personnel-related matters within the outbound department to ensure that all functions are performed in accordance with Company and regulatory requirements. 

How you will contribute:

  • Manage all outbound functions within the distribution center, including equipment operators and while maintaining an accurate inventory relating to outbound orders
  • Ensure a safe and productive working environment while recording all transactions in timely and accurate manner in the system
  • Plan and execute daily, weekly, and monthly activities as required to provide timely fulfillment and shipping of all orders
  • Manage, mentor, and harbor an encouraging environment for the current team and be able to identify the leaders of tomorrow
  • Work in partnership with Traffic Supervisor so the outbound loading of all orders are accurate, on-time and complete shipments, maximizing the efficiencies and accuracies
  • Determine proper staffing levels within the functional area based on the volume and type of work to be completed daily and make recommendations
  • Assist in the management of the temporary staffing plans on a daily basis to ensure adequate resources are available to execute the necessary activities while optimizing productivity and costs
  • Analyze all functional activities and propose cost savings improvements.  Manage costs within budget, and as agreed with the Operations Senior Management team
  • Maintain and enforce appropriate policies and procedures to ensure accurate information is recorded in Oracle in a timely manner
  • Monitor the work performance of each employee to ensure that quality and quantity expectations are met and exceeded
  • Provide ongoing training/retraining of employees to ensure that they are prepared to meet or exceed the productivity standards for their function
  • Provide timely positive recognition as well as timely progressive counseling
  • Hold self and employees accountable to achieve required goals
  • Provide a safe work environment, and enforce all company policies and OSHA safety rules and policies
  • Other duties may be assigned

You will have:

  • Bachelor’s degree in related field or comparable experience preferred
  • 5 plus years prior supervisory experience in an automated distribution/ manufacturing environment
  • Knowledge of Warehouse Management Systems (RF, WMS, Red Prairie, Exceed, etc.)
  • Demonstrated knowledge of good warehouse practices and principles, OSHA regulations, and efficient packing/repacking methods
  • Strong computer skills (PC and main frame applications)
  • Strong communication skills, both verbal and written.  Ability to communicate effectively with all levels of employees
  • Bilingual (English/Spanish) is a plus

We Got You Covered!   

As a Great Place to Work Certified™ company, we are committed to offering the best to our employees.  We offer a comprehensive benefits package that includes medical, vision, dental, and life coverages, wellness benefits, generous employer-matched 401(k) plans, bonuses, opportunities to earn equity, and much more.  We focus on supporting employee development and growth.  

We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world. 

Salary range: $71,000 - $75,000 (DOE)

To learn more, visit us at www.munchkin.com.

 Munchkin welcomes and values what makes everyone unique.  We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and business needs. We recruit, employ, train, and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status.

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