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Orgill Jobs in Tennessee (NOW HIRING)

Orgill

Specialist Customer Service

Collierville, TN · On-site

$15 - $20/hr

Qualified candidates are dedicated to ensuring satisfaction with Orgill's services and features by providing timely information and answering questions efficiently. This role is crucial in ...

Orgill, Inc.

Specialist Customer Service

Collierville, TN · On-site

$15 - $20/hr

Qualified candidates are dedicated to ensuring satisfaction with Orgill's services and features by providing timely information and answering questions efficiently. This role is crucial in ...

Orgill, Inc.

Merchandise Manager

Collierville, TN · On-site

$44K - $54K/yr

The Merchandise Manager owns and manages the relationship between Orgill and the vendor. The MM controls the breadth of the assortment and determines to the extent what Orgill will offer our ...

Orgill, Inc.

Oracle Program Manager

Collierville, TN · On-site

$102K - $103K/yr

Job Summary Orgill is seeking a highly skilled and experienced Oracle Program Manager to join our team. The successful candidate will lead Orgill's multi-year ERP Modernization roadmap and transition ...

Orgill, Inc.

Analyst Merchandising

Collierville, TN · On-site

Other matters pertinent to the Orgill vendor relationship. * Learn and assist with vendor line and assortment reviews per assigned department(s) using the Strategic Category Analysis (SCA) tools ...

Orgill, Inc.

Inventory Planner

Collierville, TN · On-site

Execute the immediate strategies established by the Orgill leadership team and communicated via the Sr. Inventory Planning Manager. This role is responsible for an assigned product category to ...

Orgill, Inc.

End User Support Analyst

Collierville, TN · On-site

Orgill is seeking a highly motivated and skilled End User Support Specialist to provide exceptional technical assistance to our employees. This candidate will be a key point of contact for resolving ...

Orgill, Inc.

Merchandiser - Travel Team

Collierville, TN · On-site

$19/hr

Tyndale Advisors Merchandising Solutions - A division of Orgill Position based in Collierville, TN | Travel Required (70-75%) Love to Travel? Enjoy Hands-On Work? Join the Tyndale Merchandising Team ...

Orgill, Inc.

Director of Treasury

Collierville, TN · On-site

... Orgill's short-term financial targets and strategic growth objectives. This individual will lead and develop a high-performing team of analysts. Key Responsibilities * Direct daily cash positioning ...

Orgill, Inc.

Financial Advisor FP&A

Collierville, TN · On-site

... Orgill's overall strategic goals. 2. Budgeting, Forecasting, and Reporting • Budgeting & Forecasting: Execute and support the company-wide annual budgeting, quarterly forecasting, and multi-year ...

Orgill, Inc.

Tech Project Manager

Collierville, TN · On-site

Coordinate with IT Infrastructure and Operations teams to ensure seamless transition of technology solutions into Orgill's technology ecosystems. * Ensure adherence to project management and ...

Orgill, Inc.

Senior Graphic Designer

Collierville, TN · On-site

$57K - $78K/yr

At Orgill, creativity isn't just about making things look good-it's about helping thousands of independent retailers grow stronger businesses and compete in an evolving marketplace. We're looking for ...

Orgill

Credit assistant

Collierville, TN · On-site

The Credit Assistant will support the Credit Department in managing customer accounts, assisting with credit applications, collections, and maintaining accurate account records. This role requires ...

Orgill, Inc.

CNRG Specialist IT

Collierville, TN · On-site

Summary: The Technical Support Specialist is vital to the support of retail equipment and operations at CNRG, delivering technical assistance via phone, email, remote access, and on-site visits. This ...

Orgill, Inc.

Account Payable Research Analyst

Collierville, TN · On-site

$20 - $26.50/hr

The Accounts Payable Research Analys t is an analytical, detail-oriented professional who plays a critical role in our Finance department. This position is responsible for researching and maintaining ...

Orgill, Inc.

Merchandise Planner

Collierville, TN · On-site

Job Summary The Merchandise Planner is responsible for driving category financial performance relating to sales, inventory turn, and margin. This position requires strong analytical and financial ...

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Orgill information

What is an Orgill sales representative?

An Orgill sales representative is a professional who works for Orgill, Inc., one of the world’s largest independent hardlines distributors. Their primary responsibility is to build and maintain relationships with hardware retailers and home improvement stores, helping them select products and manage their inventory. Sales representatives also provide product knowledge, assist with merchandising, and offer solutions to help retailers grow their businesses. They often travel within their assigned territories and act as a key liaison between Orgill and its customers.

What are the key skills and qualifications needed to thrive as an Orgill employee, and why are they important?

To thrive as an Orgill employee, you need strong customer service skills, knowledge of hardware products, and often experience in retail or distribution. Familiarity with inventory management systems, point-of-sale (POS) software, and warehouse operations is typically required. Attention to detail, teamwork, and effective communication are important soft skills for excelling in this role. These capabilities ensure efficient operations, high customer satisfaction, and contribute to the overall success of Orgill's distribution and retail services.

What are the typical career advancement opportunities for employees at Orgill, and how does the company support professional growth?

At Orgill, employees often find a variety of career advancement opportunities, especially within sales, logistics, and management roles. The company places emphasis on internal promotions and provides ongoing training, mentorship programs, and clear performance evaluation processes to help team members reach their professional goals. Many employees start in entry-level positions and, through demonstrated skills and commitment, advance to supervisory or management roles. Orgill's supportive work environment and robust training resources make it a strong choice for those looking to build a long-term career in the distribution and hardware supply industry.

What is the difference between Orgill vs Hardware Store Associate?

AspectOrgillHardware Store Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in retail or inventory managementHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentWarehouse and distribution centers, retail stores, logistics settingsRetail hardware stores, customer service areas, sales floors
Employer & Industry UsageWholesale distributor serving hardware stores, building supply centers, and retailersLocal hardware stores, home improvement centers, retail chains

Orgill primarily functions as a wholesale distributor in the hardware industry, focusing on logistics and supply chain roles. In contrast, a Hardware Store Associate works directly in retail stores, assisting customers and managing sales floors. While both roles may require similar certifications and work in related environments, their core responsibilities and employer types differ significantly.

Is Orgill a good place to work?

Orgill is a wholesale distributor that offers employment opportunities in various roles, often requiring physical work and customer service skills. Employee reviews indicate mixed experiences, with some citing good benefits and others noting demanding schedules. Overall, it can be a stable employer for those interested in distribution and retail support roles.

What are popular job titles related to Orgill jobs in Tennessee?

For Orgill jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Orgill jobs in Tennessee look for?

The top searched job categories for Orgill jobs in Tennessee are:

What cities in Tennessee are hiring for Orgill jobs?

Cities in Tennessee with the most Orgill job openings:

Orgill jobs near you
Infographic showing various Orgill job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, and 22% Remote job distribution.

Specialist Customer Service

Orgill

Collierville, TN • On-site

$15 - $20/hr

Other

Re-posted 4 days ago

Orgill rating

7.2

Company rating: 7.2 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

225th of 423 rated retail wholesalers

Job description

Customer Service Representative

As the primary point of contact for customers, the Customer Service Representative supports Orgill's customers, sales representatives, vendors, and Distribution Centers. Qualified candidates are dedicated to ensuring satisfaction with Orgill's services and features by providing timely information and answering questions efficiently. This role is crucial in maintaining strong customer relationships and upholding Orgill's commitment to service excellence.

Key Responsibilities

  • Customer Interaction: Serve as the first point of contact for all customer inquiries via phone, email, and chat, providing professional and courteous support.
  • Problem Resolution: Research and resolve complex customer issues related to orders, products, shipping, and returns in a timely and accurate manner.
  • Order Management: Process customer orders, track shipment statuses, and communicate any delays or changes effectively.
  • Product Knowledge: Maintain expert-level knowledge of Orgill's product catalog, services, and features to provide accurate information and recommendations.
  • Documentation: Accurately document all customer interactions, resolutions, and transactions within the CRM system.
  • Collaboration: Coordinate with Sales, Distribution Centers, and other internal departments to ensure seamless service delivery.

Qualifications

  • Education: High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Experience: 2+ years of proven experience in a customer service or related role, preferably within the wholesale or distribution industry.
  • Skills: Exceptional verbal and written communication skills. Strong problem-solving and conflict resolution abilities. Proficiency with Microsoft Office Suite (Word, Excel, Google Suite, and Salesforce CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Attributes: A positive attitude, a strong work ethic, and a dedication to exceeding customer expectations.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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