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Order Taking Jobs in Michigan (NOW HIRING)

Cashier/Server

Detroit, MI ยท On-site

$12 - $15/hr

Cashier/ Server Looking for candidates who want a career working in the restaurant industry, Position Duties Checking out customer orders, taking incoming orders on the phone. Preparing and ...

Cashier/Server

Detroit, MI ยท On-site

$12 - $15/hr

Cashier/ Server Looking for candidates who want a career working in the restaurant industry, Position Duties Checking out customer orders, taking incoming orders on the phone. Preparing and ...

Part-Time Team Member

Norton Shores, MI ยท On-site

$12 - $14/hr

Ensuring order accuracy in order taking and fulfillment * Working with speed and efficiency to serve our guests and be a good steward of your time * Maintaining a clean work environment for the ...

Part-Time Team Member

Norton Shores, MI ยท On-site

$12 - $14/hr

Ensuring order accuracy in order taking and fulfillment * Working with speed and efficiency to serve our guests and be a good steward of your time * Maintaining a clean work environment for the ...

Sets up new customer accounts by determining pricing; works with Credit Department for initial authorization; other center personnel for scheduling order-taking, deliveries, etc. Performs initial ...

Baker

Dearborn, MI ยท On-site

$12 - $15.50/hr

We work as a team to provide excellent guest service by helping with order taking, sandwich making, etc. Our teams take pride in ensuring the quality of the food and beverages we serve; and by ...

Baker

Grosse Pointe, MI ยท On-site

$12.25 - $16/hr

We work as a team to provide excellent guest service by helping with order taking, sandwich making, etc. Our teams take pride in ensuring the quality of the food and beverages we serve; and by ...

Showing results 41-60

Order Taking information

What is order taking?

Order taking is the process of receiving and processing customer orders for goods or services, typically via phone, online platforms, or in-person interactions. Order takers ensure that customer requests are accurately recorded, confirm details, and facilitate the fulfillment process by passing orders to the appropriate departments. This role is crucial in industries like retail, hospitality, and food service, where efficient and accurate order handling directly impacts customer satisfaction.

What are the key skills and qualifications needed to thrive as an order taker, and why are they important?

To thrive as an Order Taker, you need strong attention to detail, clear communication skills, and basic numeracy, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and sometimes phone or online ordering platforms is typically required. Active listening, patience, and a customer-oriented attitude are essential soft skills that set top performers apart. These abilities ensure accurate order processing, efficient service, and positive customer experiences, which are crucial for operational success.

What are some common challenges faced by order takers in a fast-paced environment, and how can they be managed?

Order takers often work in environments where high volumes of orders come in quickly, especially during peak hours. A major challenge is maintaining accuracy and speed under pressure, as mistakes can lead to customer dissatisfaction and delays. Effective order takers rely on strong communication, active listening, and organizational skills to ensure orders are correctly processed and relayed to the appropriate teams. Using order management systems efficiently and staying calm under pressure can greatly help manage these challenges. Regular training and feedback from supervisors also play a key role in improving performance.

What is the difference between Order Taking vs Customer Service Representative?

AspectOrder TakingCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRetail stores, call centers, restaurantsCall centers, retail, corporate offices
Industry UsageFood service, retail, hospitalityRetail, telecommunications, banking
Job FocusTaking orders accurately and efficientlyAssisting customers, resolving issues, providing information

Order Taking primarily involves accurately recording customer orders in various settings, focusing on efficiency. Customer Service Representatives handle a broader range of customer interactions, including inquiries and problem resolution. While both roles require good communication skills, Customer Service Representatives often require more comprehensive training and handle more complex situations.

How to be an order taker?

To be an order taker, you should develop good communication skills, be attentive to customer needs, and accurately record orders. Familiarity with point-of-sale systems and a polite, patient attitude are also important for success in this role.

What cities in Michigan are hiring for Order Taking jobs?

Cities in Michigan with the most Order Taking job openings:

Infographic showing various Order Taking job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Cashier/Server

Detroit, MI โ€ข On-site

$12 - $15/hr

Full-time

Medical

Re-posted 1 hour ago


Job description

Cashier/ Server

Looking for candidates who want a career working in the restaurant industry,

Position Duties

Checking out customer orders, taking incoming orders on the phone. Preparing and distributing orders, maintain and stock food stations, Assisting in keeping restaurant clean.

Looking for great customer service. hard worker, long hours, hiring part and full time, 

Please inquiry in person, on the spot interviews before `12 noon

Company Description

Uptown BBQ has been in business for over 32 years serving thousands of customers quality BBQ & Soul Food, we are looking for promising candidates to work in our establishment. Our objective is to open two more establishments this year and we are looking for new team members for our flagship and the additional locations. Career advancement is available we are hiring for all positions; Cashiers, Servers, Cooks, Shift Leaders and Store Managers. On the spot interviews are available before 12 noon Monday - Friday