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Order Processor Jobs in Tustin, CA (NOW HIRING)

Navien, Inc.

Sales Order Processor

Irvine, CA

$23 - $24/hr

Sales Order Processor Account Management amp; Operations Irvine, CA Full Time What We Are Looking For: We are looking for a dynamic, customer-focused professional to join our team and help develop ...

Navien, Inc.

Sales Order Processor

Irvine, CA · On-site

$23 - $24/hr

Sales Order Processor Account Management & Operations Irvine, CA Full Time What We Are Looking For: We are looking for a dynamic, customer-focused professional to join our team and help develop ...

Cosmo Appliances

Returns Specialist/Processor

Chino, CA · On-site

$17 - $22/hr

... process of product that has been received into specific designated locations. * Receive return ... Picking and pulling orders of open box returned items for will call and online customers * Take ...

Techko Kobot

Order Processing Specialist

Tustin, CA · On-site

$20.50 - $27.25/hr

Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and Rithum. Verify order details, including quantities, shipping addresses, and product information.

Techko Kobot Inc

Order Processing Specialist

Tustin, CA · On-site

$18 - $24/hr

Order Processing: * Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and Rithum. * Verify order details, including quantities, shipping addresses, and ...

Techko Kobot Inc

Order Processing Specialist

Tustin, CA · On-site

$18 - $24/hr

Order Processing: * Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and Rithum. * Verify order details, including quantities, shipping addresses, and ...

Techko Kobot Inc

Order Processing Specialist

Tustin, CA · On-site

$18 - $24/hr

Order Processing: * Process customer orders accurately and efficiently within EDI systems such as SPS Commerce and Rithum. * Verify order details, including quantities, shipping addresses, and ...

AC INFINITY INC

Order Processing Associate

Walnut, CA · On-site

$19 - $23/hr

In this role, you'll play a key part in the shipping process by coordinating orders, communicating with carriers and internal teams, and ensuring shipments move efficiently from our warehouse to our ...

AC INFINITY INC

Order Processing Associate

Walnut, CA · On-site

$19 - $23/hr

In this role, you'll play a key part in the shipping process by coordinating orders, communicating with carriers and internal teams, and ensuring shipments move efficiently from our warehouse to our ...

OneWay Staffing

Be Seen First

Technical Order Processing Specialist

Orange, CA · On-site

$19 - $22/hr

Technical Order Processing Specialist Position Overview: We are seeking a detail-oriented Technical Order Processing Specialist to join our team. This role is responsible for reviewing and ...

Raymond West

Processor

Cypress, CA · On-site

$21 - $23/hr

Process and close out work orders daily accurately and efficiently. * Closely review customer specific and/or any special billing notes prior to closing work orders to ensure accurate and correct ...

Kingston Brass

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Customer Service Rep / Order Processing for E-Commerce

Chino, CA · On-site

$18 - $22/hr

Customer Service Rep / Order Processing for E-Commerce Website: Kingston Brass is one of the top plumbing providers in kitchen and bath products based in Chino, CA. Our products are housed ...

Krispy Kreme

Processor

Orange, CA · On-site

Doughnut Decorator (Processor) Brand: Krispy Kreme Reports To: General Manager Job Overview The ... item orders. * Conduct shop tours when requested or assigned. * Maintain working knowledge of ...

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All JobsOrder Processor JobsOrder Processor Jobs in Tustin, CA

Order Processor information

See Tustin, CA salary details

$10

$19

$26

How much do order processor jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for order processor in Tustin, CA is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.15 per hour, depending on experience, location, and employer.

What is an order processor?

An order processor processes orders from customers or clients. People in this career are a customer-facing part of distribution and shipping operations for a company. Job duties often include getting the orders online, over the phone, or through other channels then transferring the order to the relevant department for filling. Job duties may also involve helping clients who are having trouble picking the correct items for their needs. An order processor is responsible for making sure that the order information is accurate before transmitting it to the filling department.

What are the typical challenges an order processor might face when handling high volumes of orders, and how are these challenges addressed?

Order Processors often encounter challenges during peak periods, such as managing large volumes of orders while maintaining accuracy and meeting tight deadlines. These challenges are typically addressed through efficient use of order management systems, clear communication with warehouse and shipping teams, and prioritization of urgent orders. Many organizations also provide ongoing training and support to help Order Processors adapt to fluctuating workloads and minimize errors. Collaboration and time management skills are key to ensuring a smooth workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as an order processor, and why are they important?

To thrive as an Order Processor, you need strong attention to detail, organizational skills, and typically a high school diploma or equivalent. Familiarity with order management systems, inventory software, and basic office applications like Excel is often required. Excellent communication, time management, and problem-solving abilities help you handle customer inquiries and coordinate with different departments. These skills are crucial for ensuring accurate, timely order fulfillment and maintaining high customer satisfaction.

What is the difference between Order Processor vs Customer Service Representative?

AspectOrder ProcessorCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentWarehouses, fulfillment centers, officesCall centers, retail stores, offices
Industry UsageLogistics, e-commerce, retailRetail, telecommunications, service industries
Common Search IntentOrder processing, fulfillment tasksCustomer support, issue resolution

While both roles involve interacting with customers and handling information, Order Processors primarily focus on managing and processing orders within logistics or retail systems. Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does an order processor do?

An Order Processor is responsible for handling customer orders from receipt to delivery. Their main tasks include entering order details into computer systems, verifying product availability, coordinating with warehouse and shipping teams, and ensuring customers receive their orders accurately and on time. They may also communicate with customers to resolve order issues and answer questions. Attention to detail and strong organizational skills are essential for this role.
More about Order Processor jobs
What job categories do people searching Order Processor jobs in Tustin, CA look for? The top searched job categories for Order Processor jobs in Tustin, CA are:
What cities near Tustin, CA are hiring for Order Processor jobs? Cities near Tustin, CA with the most Order Processor job openings:
Order Processor jobs near you
Infographic showing various Order Processor job openings in Tustin, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,915 per year, or $19.2 per hour.

Sales Order Processor

Navien, Inc.

Irvine, CA

$23 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Sales Order Processor
Account Management amp; Operations
Irvine, CA
Full Time
What We Are Looking For:
We are looking for a dynamic, customer-focused professional to join our team and help develop long-term relationships with our customer accounts, wholesalers, sales representatives, and sales managers. In this role, you will play a critical part in promoting our full product portfolio, understanding unique customer needs, and guiding them through tailored solutions and product selections. The ideal candidate brings a high level of accuracy, efficiency, and professionalism to all aspects of sales order processing and customer support. You will be instrumental in delivering consistently exceptional customer experience, while also fostering collaboration within the department and building strong cross-functional partnerships. Success in this role requires excellent communication skills, a proactive approach to problem-solving, and a genuine commitment to teamwork and customer satisfaction.
Responsibilities:
  • Support Regional Account Managers with all processing tasks
  • Responsible for processing and confirming purchase orders from customers/wholesalers using our SAP system
  • Answer telephone calls; provide product information, pricing, part numbers, model numbers, and UPC and product description
  • Provide delivery, tracking, proof of deliveries, and order confirmations via email, telephone, fax or EDI
  • Respond to customer inquiries and provide a speedy and thorough resolution to customer issues and problems
  • Review and correct all part numbers and pricing on all purchase orders with attention to detail
  • Generate shipping labels or bill of lading(s) for each shipment and cross reference unit order parts
  • Communicate with freight carriers and compare rates per order from all carriers to determine optimal shipment pricing
  • Process and audit invoices, email invoices to customers. File electronic invoices on the server (Sharepoint)
  • Efficiently file all orders including original purchase orders, packing slips, bills of lading(s), approvals, and any notes
  • Log all shortages, backorders, mis ships on SRA, sales returns approval log. Investigate request to bring replacement or credit resolution
  • Provide the warehouse pack slip, bill of lading(s), commercial invoices, and shipping labels to ensure all orders ship in a timely manner
  • Work well with customers, internal and external sales team members
  • Research diligently order and/or return exceptions and provide necessary documents as requested
  • Maintain a relationship with freight carriers to ensure shipments are clear and delivered without incident
  • Educate customers on Returns, SRA and freight claim policies and procedures
  • Maintain best-in-class recordkeeping to provide up to date information on parts and product changes and revisions
  • Other duties as required
Requirements:
  • Great customer service skills
  • Stellar punctuality and attendance
  • Willingness to occasionally work OT and holidays(s) when needed
  • Support and help teammates as needed
Preferred Qualifications:
  • SAP Sales Mgmt. experience
  • Effective, extraordinary, advanced customer service and communications skills, ability to prioritize, multitask, have great organizational and verbal and written communications skills.
  • Good conflict resolution, customer retention and satisfaction skills
  • Proficient in Microsoft Word, Excel, Outlook, and Internet searching
  • Interpersonal, ambition, strong work ethics, a willingness to learn and be self-motivated
  • Excellent listening, negotiation and telephone skills. Friendly, passion to help others,
  • Experience in delivering customer focused solutions based on customer needs
  • Ability to work in a fast-paced, team-based environment, with flexibility and ability to excel
  • FedEx and Freight logistic shipping. Experience in quoting and creating bills of ladings, and commercial invoices
  • Excellent ten key by touch, and 65 WPM and numerical data entry skills
Education and/or Related Experience:
  • College degree preferred not necessary; BA or equivalent in business administration or comparable work experience; 5-7 years in customer service, administration, account management or coordinator
  • Proven track record maintains customer accounts with high volume order processing
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice
Pay Scale: $23.00-$24.00 per hour (DOE) plus annual bonus opportunity!
Benefits:
  • PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
  • Employee-only premium covered at 100%
  • Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
  • Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
  • 11.5 Paid Holidays per calendar year
  • Paid Community Involvement Volunteer Day
  • 401K Plan, 100% match on employee’s contribution, up to 5%
  • Employee discounts on Navien products
  • Discounted Tickets-hotels, amusement parks, sports events
  • On site EV Chargers
  • Life Style Spending Account: You choose-- gas, pet care, financial advisor, gym membership
  • Tech Stipend
  • Monday Lunches
About Navien, Inc.
Since 2006, Navien, Inc. has rapidly emerged as one of the fastest-growing companies in the home comfort sector across North America. A leader in condensing technology, Navien has revolutionized the industry with its line of high-efficiency condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024, Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America.
Expanding its offerings, Navien now boasts a full line of HVAC products, including the innovative NPF Hydro-furnace. Additionally, Navien has ventured into the heat pump water heater market, further solidifying its commitment to sustainable and energy-efficient solutions for home comfort. The company is also making strides in the water treatment space with cutting-edge scale prevention systems and whole-house filtration solutions.
Navien’s international reputation is built on sophisticated engineering, robust design, and a steadfast commitment to quality. Backed by over 40 years of advanced technology expertise from its parent company, KD Navien, the company continues to push boundaries in product development. Navien products are available across the United States and Canada through a select network of trusted wholesale distributors.
Navien Inc. is an Equal Opportunity Employer
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