The Global Process Lead for Opportunity to Order (OTO) is an end-to-end process expert responsible for designing, optimizing, and governing the OTO value stream across all regions (AMER, EMEA, and ...
The Global Process Lead for Opportunity to Order (OTO) is an end-to-end process expert responsible for designing, optimizing, and governing the OTO value stream across all regions (AMER, EMEA, and ...
Order Management Clerk
Columbus, OH · On-site
$16 - $19.25/hr
The individual works closely with Order Management Supervisor to ensure that every order is processed accurately and delivered on time. Excellent organizational skills with a strong attention to ...
Order Management Clerk
Columbus, OH · On-site
$16 - $19.25/hr
The individual works closely with Order Management Supervisor to ensure that every order is processed accurately and delivered on time. Excellent organizational skills with a strong attention to ...
Material Processor
$16 - $18.75/hr
Process Dealer parts orders accurately and with reliable quality * Receive incoming shipments * Process Dealer return parts * Perform inventory counts and stock rearrangements * Safe behaviors ...
Material Processor
$16 - $18.75/hr
Process Dealer parts orders accurately and with reliable quality * Receive incoming shipments * Process Dealer return parts * Perform inventory counts and stock rearrangements * Safe behaviors ...
Order Management Clerk
Columbus, OH · On-site
$15.50 - $18.75/hr
The individual works closely with Order Management Supervisor to ensure that every order is processed accurately and delivered on time. Excellent organizational skills with a strong attention to ...
Order Management Clerk
Columbus, OH · On-site
$15.50 - $18.75/hr
The individual works closely with Order Management Supervisor to ensure that every order is processed accurately and delivered on time. Excellent organizational skills with a strong attention to ...
Order Management Clerk
Columbus, OH · On-site
$16 - $19.25/hr
Enter and process incoming orders Invoice shipped orders Collaborate to optimize processes with Warehouse, Logistics, Order Management team(s), and others Provide Customer Service for retailers Order ...
Order Management Clerk
Columbus, OH · On-site
$16 - $19.25/hr
Enter and process incoming orders Invoice shipped orders Collaborate to optimize processes with Warehouse, Logistics, Order Management team(s), and others Provide Customer Service for retailers Order ...
Order Coordinator
Ashville, OH · On-site
The Order Coordinator coordinates inbound/outbound shipments based on customer demands and ... Follows all workplace processes and standards in support of the ISO-9001 Quality certification.
Order Coordinator
Ashville, OH · On-site
The Order Coordinator coordinates inbound/outbound shipments based on customer demands and ... Follows all workplace processes and standards in support of the ISO-9001 Quality certification.
Mail Order Pharmacy Technician
Columbus, OH · On-site
$18 - $22/hr
Process insurance claims, manage inventory, and operate pharmacy software. * Assist patients and healthcare teams with refills and order inquiries. What We're Looking For: * Active Ohio State Board ...
Mail Order Pharmacy Technician
Columbus, OH · On-site
$18 - $22/hr
Process insurance claims, manage inventory, and operate pharmacy software. * Assist patients and healthcare teams with refills and order inquiries. What We're Looking For: * Active Ohio State Board ...
Basic knowledge of SQL Server Data Processor duties: * receive data files through an order entry system, process them according to specified deadlines, * send the results to a creative team for ...
Basic knowledge of SQL Server Data Processor duties: * receive data files through an order entry system, process them according to specified deadlines, * send the results to a creative team for ...
Material Processor
Groveport, OH · On-site
$16.25 - $19.25/hr
Process Dealer parts orders accurately and with reliable quality * Receive incoming shipments * Process Dealer return parts * Perform inventory counts and stock rearrangements * Safe behaviors ...
Material Processor
Groveport, OH · On-site
$16.25 - $19.25/hr
Process Dealer parts orders accurately and with reliable quality * Receive incoming shipments * Process Dealer return parts * Perform inventory counts and stock rearrangements * Safe behaviors ...
Materials Processor
Newark, OH · On-site
$15.50 - $18.25/hr
Distribute inventory and non-inventory orders (special orders). * Fill and deliver inventory ... Processing goods to be returned to the vendor. * Obtain return authorization numbers from vendors ...
Materials Processor
Newark, OH · On-site
$15.50 - $18.25/hr
Distribute inventory and non-inventory orders (special orders). * Fill and deliver inventory ... Processing goods to be returned to the vendor. * Obtain return authorization numbers from vendors ...
Merchandise Processor
West Jefferson, OH · On-site
$14.50 - $18/hr
Ticket merchandise, fill orders, assemble boxes, and help distribute inventory. * Maintain a clean, organized, and safe work environment. * Perform functions across all departments as needed on a ...
Merchandise Processor
West Jefferson, OH · On-site
$14.50 - $18/hr
Ticket merchandise, fill orders, assemble boxes, and help distribute inventory. * Maintain a clean, organized, and safe work environment. * Perform functions across all departments as needed on a ...
Merchandise Processor
West Jefferson, OH · On-site
$14.50 - $18/hr
Ticket merchandise, fill orders, assemble boxes, and help distribute inventory. * Maintain a clean, organized, and safe work environment. * Perform functions across all departments as needed on a ...
Merchandise Processor
West Jefferson, OH · On-site
$14.50 - $18/hr
Ticket merchandise, fill orders, assemble boxes, and help distribute inventory. * Maintain a clean, organized, and safe work environment. * Perform functions across all departments as needed on a ...
Merchandise Processor
West Jefferson, OH · On-site
$14.50 - $18/hr
Ticket merchandise, fill orders, assemble boxes, and help distribute inventory. * Maintain a clean, organized, and safe work environment. * Perform functions across all departments as needed on a ...
Merchandise Processor
West Jefferson, OH · On-site
$14.50 - $18/hr
Ticket merchandise, fill orders, assemble boxes, and help distribute inventory. * Maintain a clean, organized, and safe work environment. * Perform functions across all departments as needed on a ...
Work Order Specialist
Columbus, OH · On-site
$18.25 - $24.25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Work Order Specialist
Columbus, OH · On-site
$18.25 - $24.25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Work Order Specialist
Westerville, OH · On-site
$18.75 - $25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Work Order Specialist
Westerville, OH · On-site
$18.75 - $25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Merchandise Processor
$14.50 - $18/hr
Ticket merchandise, fill orders, assemble boxes, and help distribute inventory. * Maintain a clean, organized, and safe work environment. * Perform functions across all departments as needed on a ...
Quick apply
Merchandise Processor
$14.50 - $18/hr
Ticket merchandise, fill orders, assemble boxes, and help distribute inventory. * Maintain a clean, organized, and safe work environment. * Perform functions across all departments as needed on a ...
Work Order Specialist
Westerville, OH · On-site
$18.75 - $25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Work Order Specialist
Westerville, OH · On-site
$18.75 - $25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Work Order Specialist
Westerville, OH · On-site
$18.75 - $25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Quick apply
Work Order Specialist
Westerville, OH · On-site
$18.75 - $25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Work Order Specialist
$18.75 - $25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Work Order Specialist
$18.75 - $25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Work Order Specialist
Columbus, OH · On-site
$18.75 - $25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Work Order Specialist
Columbus, OH · On-site
$18.75 - $25/hr
Qualify and Process Orders: Verify scope accuracy, process estimates per customer requirements and contractual rates, update internal software, and submit to the relevant department or customer.
Order Processor information
See Columbus, OH salary details
$9.52 - $10.89
1% of jobs
$10.89 - $12.26
1% of jobs
$12.26 - $13.64
6% of jobs
$13.64 - $15.01
14% of jobs
$15.18 is the 25th percentile. Wages below this are outliers.
$15.01 - $16.38
21% of jobs
The median wage is $16.84 / hr.
$16.38 - $17.75
19% of jobs
$17.75 - $19.12
12% of jobs
$19.19 is the 75th percentile. Wages above this are outliers.
$19.12 - $20.50
11% of jobs
$20.50 - $21.87
6% of jobs
$21.87 - $23.24
5% of jobs
$23.24 - $24.61
3% of jobs
$9
$17
$24
How much do order processor jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for order processor in Columbus, OH is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.52 per hour, depending on experience, location, and employer.
What is an order processor?
An order processor processes orders from customers or clients. People in this career are a customer-facing part of distribution and shipping operations for a company. Job duties often include getting the orders online, over the phone, or through other channels then transferring the order to the relevant department for filling. Job duties may also involve helping clients who are having trouble picking the correct items for their needs. An order processor is responsible for making sure that the order information is accurate before transmitting it to the filling department.
What are the typical challenges an order processor might face when handling high volumes of orders, and how are these challenges addressed?
Order Processors often encounter challenges during peak periods, such as managing large volumes of orders while maintaining accuracy and meeting tight deadlines. These challenges are typically addressed through efficient use of order management systems, clear communication with warehouse and shipping teams, and prioritization of urgent orders. Many organizations also provide ongoing training and support to help Order Processors adapt to fluctuating workloads and minimize errors. Collaboration and time management skills are key to ensuring a smooth workflow and customer satisfaction.
What are the key skills and qualifications needed to thrive as an order processor, and why are they important?
To thrive as an Order Processor, you need strong attention to detail, organizational skills, and typically a high school diploma or equivalent. Familiarity with order management systems, inventory software, and basic office applications like Excel is often required. Excellent communication, time management, and problem-solving abilities help you handle customer inquiries and coordinate with different departments. These skills are crucial for ensuring accurate, timely order fulfillment and maintaining high customer satisfaction.
What is the difference between Order Processor vs Customer Service Representative?
| Aspect | Order Processor | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; basic computer skills | High school diploma; communication skills |
| Work Environment | Warehouses, fulfillment centers, offices | Call centers, retail stores, offices |
| Industry Usage | Logistics, e-commerce, retail | Retail, telecommunications, service industries |
| Common Search Intent | Order processing, fulfillment tasks | Customer support, issue resolution |
While both roles involve interacting with customers and handling information, Order Processors primarily focus on managing and processing orders within logistics or retail systems. Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
What does an order processor do?
An Order Processor is responsible for handling customer orders from receipt to delivery. Their main tasks include entering order details into computer systems, verifying product availability, coordinating with warehouse and shipping teams, and ensuring customers receive their orders accurately and on time. They may also communicate with customers to resolve order issues and answer questions. Attention to detail and strong organizational skills are essential for this role.
More about Order Processor jobs
What are the most commonly searched types of Order Processor jobs in Columbus, OH? The most popular types of Order Processor jobs in Columbus, OH are:
What are popular job titles related to Order Processor jobs in Columbus, OH? For Order Processor jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Order Processor jobs in Columbus, OH look for? The top searched job categories for Order Processor jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Order Processor jobs? Cities near Columbus, OH with the most Order Processor job openings:
Vertiv rating
6.7
Based on 64 frontline employees who took The Breakroom Quiz
377th of 487 rated machine equipment manufacturers
Job description
The Global Process Lead for Opportunity to Order (OTO) is an end-to-end process expert responsible for designing, optimizing, and governing the OTO value stream across all regions (AMER, EMEA, and APAC). This role drives process standardization from opportunity creation through order booking, ensuring seamless integration with adjacent value streams including Order to Cash (O2C), SIOP, NPDI, and Source to Pay (S2P).
This leader serves as the primary liaison between the TEO organization and business execution teams for the OTO value stream. Owning the global process blueprint, enabling regional alignment, and partnering with Digital/Technology teams to deliver scalable, system-enabled process solutions that improve quote cycle times, order accuracy, and commercial velocity.
KEY RESPONSIBILITIES
- Process Design & Standardization: Own the global blueprint for the OTO process, including L2, L3, and L4 process maps spanning Create Opportunity, Create Quote, and PO Validation process groups - ensuring designs are fit-for-purpose across ETO and CTO business models.
- Cross-Functional Collaboration: Partner with Sales, Engineering, Operations, Finance, Procurement, and Project Management to define roles, responsibilities, and handoffs (RACI) across the full OTO lifecycle.
- Continuous Improvement: Identify pain points, reduce lead times, and drive measurable improvements in process efficiency, data quality, and customer experience - targeting reductions in quote cycle time and improvements in order conversion rates.
- SOP Development & Governance: Draft and maintain Standard Operating Procedures (SOPs) and Job Aids governing the OTO process, with clear focus on system-specific execution steps, data origins, and critical handoff points.
- Regional Alignment: Coordinate with Regional Process Leaders across AMER, EMEA, and APAC to ensure consistent global adoption while accommodating legitimate regional requirements and compliance obligations.
- System Integration: Collaborate with Digital and Technology teams to ensure OTO processes are enabled through enterprise systems (ERP, CRM, configurators) and proactively identify integration gaps affecting process performance.
- Change Management Partnership: Partner with OCM leads to design and deliver training, communications, and adoption plans that embed new ways of working effectively across all business units and geographies.
- Value Realization: Define and track OTO KPIs including quote cycle time, win rate, order accuracy, and opportunity-to-order conversion metrics - demonstrating measurable business value against approved targets.
- Stakeholder Engagement: Serve as the primary interface between the TEO organization and business execution teams for the OTO value stream, building trust and alignment with stakeholders from executive sponsors to frontline operators.
- Program Integration: Support integration with adjacent value stream leads (OTC, NPDI, S2P, SIOP) to ensure cross-stream consistency, shared data standards, and aligned process handoffs across the enterprise.
QUALIFICATIONS
- Bachelor's degree in Business, Process Engineering, Supply Chain, or related field
- 8+ years of experience in process management, business transformation, or operations within a global manufacturing or critical infrastructure environment
- Deep expertise in Opportunity to Order, Lead to Order, or Quote to Cash end-to-end processes
- Proven experience designing and deploying global process blueprints across multiple regions and ERP/CRM platforms
- Strong understanding of Engineered to Order (ETO) and Configured to Order (CTO) business models
- Demonstrated ability to lead cross-functional teams and influence stakeholders without direct authority
- Experience with process mapping methodologies (L2-L4), RACI development, and SOP authoring
- Familiarity with Lean, Six Sigma, or continuous improvement frameworks
- Proficiency with enterprise systems such as Oracle, Salesforce, or equivalent CRM/ERP platforms
PREFERRED QUALIFICATIONS
- Experience with Agile practices in large-scale enterprise transformation programs
- Background in power management, data center infrastructure, or critical infrastructure industries
- Experience with AI- or analytics-driven process optimization and touchless processing initiatives
- Prior experience in a Global Process Owner, Process Integration Lead, or O2C Program Lead capacity
- Experience with process mining tools (e.g., Celonis) for OTC process analysis
- PMP or equivalent project/program management certification
TRAVEL REQUIREMENTS
- Up to 25% (regional process engagement)
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.