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Remote Order Processor Jobs in Columbus, OH (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ABB

Service Sales Specialist

OH · Remote

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and

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All JobsOrder Processor JobsRemote Order Processor JobsRemote Order Processor Jobs in Columbus, OH

Remote Order Processor information

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How much do remote order processor jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote order processor in Columbus, OH is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.52 per hour, depending on experience, location, and employer.

What is the difference between Remote Order Processor vs Remote Customer Service Representative?

AspectRemote Order ProcessorRemote Customer Service Representative
CredentialsBasic computer skills, order management software familiarityCommunication skills, customer service experience
Work EnvironmentOrder processing systems, inventory databasesCall centers, chat platforms, email support
Industry UsageRetail, wholesale, logisticsRetail, telecom, tech support
Common Search IntentOrder processing tasks, remote order jobsCustomer support roles, remote service jobs

Remote Order Processors focus on managing and processing customer orders using specialized software, often within retail or logistics industries. Remote Customer Service Representatives handle customer inquiries and support via calls or chats. While both roles require strong communication skills, the primary difference lies in their core responsibilities and work tools.

What are some common challenges faced by Remote Order Processors, and how can they be managed effectively?

Remote Order Processors often encounter challenges such as managing a high volume of orders, ensuring accuracy when entering data, and coordinating efficiently with other departments like shipping or customer service. These challenges can be managed by developing strong organizational skills, utilizing order management software effectively, and maintaining clear communication channels with team members. Staying proactive in resolving discrepancies and regularly reviewing order information also helps minimize errors and keeps processes running smoothly.

What are Remote Order Processors?

Remote Order Processors are professionals who manage customer orders for products or services from a remote location, often working from home. Their responsibilities typically include receiving and reviewing orders, entering order information into computer systems, verifying details for accuracy, and coordinating with other departments to ensure timely delivery. They may also handle customer inquiries related to orders and resolve any issues that arise during the process. Remote Order Processors play a vital role in ensuring a smooth order fulfillment process for businesses operating online or with distributed teams.

What are the key skills and qualifications needed to thrive as a Remote Order Processor, and why are they important?

To thrive as a Remote Order Processor, you need strong attention to detail, organizational skills, and data entry proficiency, often supported by a high school diploma or equivalent. Familiarity with order management systems, ERP software, and basic spreadsheet tools is typically required. Excellent communication, time management, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a remote environment.
What are the most commonly searched types of Order Processor jobs in Columbus, OH? The most popular types of Order Processor jobs in Columbus, OH are:
What are popular job titles related to Remote Order Processor jobs in Columbus, OH? For Remote Order Processor jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Order Processor jobs in Columbus, OH look for? The top searched job categories for Remote Order Processor jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Order Processor jobs? Cities near Columbus, OH with the most Remote Order Processor job openings:
Remote Order Processor jobs near you
Infographic showing various Remote Order Processor job openings in Columbus, OH as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,789 per year, or $17.7 per hour.
Customer Care Representative - Cardio Partners - Remote

Customer Care Representative - Cardio Partners - Remote

Sarnova HC, LLC

Dublin, OH • On-site, Remote

$15.50 - $21/hr

Full-time

Retirement

Posted 10 days ago

Sarnova rating

8.2

Company rating: 8.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Summary:
The Customer Care Representative is primarily responsible for answering in-bound calls from customers wishing to place orders, inquire about an order, or resolve an issue for a single line of business at Sarnova. This position requires an individual who demonstrates care and empathy, a focus on results, and strong communication skills in working across many departments on behalf of the customer.
Organizational Impact:
In this role for Sarnova, you are our brand ambassador delivering delight in every interaction. You help deliver the right product, in the right hands, and in the right amount of time. You impact your line of business through empathy, order quality, first call resolution and promoting satisfied customers leading to growth, retention and advocacy.
Essential Duties and Responsibilities:
  • Order Processing: Handle inbound calls and process orders through multiple channels, ensuring accuracy and efficiency in each transaction
  • Order Confirmation: Send order confirmations via email and provide customers with status updates and follow-ups to keep them informed throughout the order process
  • Order Accuracy: Review all orders for accuracy, make necessary adjustments to existing orders, and ensure orders are processed to fulfillment without delay
  • Special Orders Handling: Route special orders using the appropriate process and provide pricing information upon request
  • Customer Collaboration: Work closely with internal departments to address customer inquiries and act as a liaison to ensure customer needs are met
  • Product and Service Explanation: Learn and understand new products across a single product line to explain basic products and services to customers to aid in their purchasing decisions
  • Issue Resolution: Research and resolve billing and pricing inquiries, addressing customer concerns to ensure satisfaction and smooth order processing
  • Problem Solving: Resolve any order issues that prevent same-day shipping, and determine or authorize credits, rebills, and product returns when necessary
  • Administrative Support: Perform filing and other administrative tasks as needed

Skills/Experience Required:
  • Education: High School Diploma or equivalent
  • One to two years of customer service experience; experience should include an environment where calls were monitored and scored as well as metrics applied to individual and team performance
  • Strong computer skills; basic understanding of MS Outlook, Word and Excel
  • Strong interpersonal and communication skills; must be able to develop and maintain cooperative working relationships with customers and co-workers
  • Ability to deal calmly and effectively with situations via telephone while maintaining and promoting a positive company image
  • Able to diffuse an upset customer and/or an intense situation
  • Excellent attention to detail and accuracy.
  • Experience working within a distribution company preferred
  • Emergency Medical or Hospital related experience a plus.
  • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment
  • Additional job duties as assigned

Physical Requirements:
  • Sit, walk, stand, use hands to manipulate, handle, feel, and control items or equipment
  • Reach with hands and arms
  • Talk and hear
  • See and be able to read, write, and interpret text
  • Employee may use computer, phone, copier and other office equipment in the course of a day
  • Occasionally lift and move objects weighing up to 10 pounds
  • Employee may be required to travel for business purposes
  • When working remotely, ability to secure confidential information
  • When working remotely, perform all duties in a professional environment free of noise or anything that would create a negative customer experience

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Continuous is defined as 6-8 hours, frequently is defined as 3-6 hours, and occasionally is defined as up to 3 hours.
Work Schedule: Employee will be required to work a minimum of forty (40) hours of per week or as many hours as it may take to perform above job duties. Schedule may vary based on business demands and will require a combination of office hours as well as work performed after hours and/or weekends at times.
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients' lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

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