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Order Processing Associate Jobs in Indianapolis, IN

Kermans Flooring

Warehouse Associate

Fishers, IN · On-site

$15 - $17.75/hr

Warehouse Associate Kerman's is one of the select nationwide divisions owned by Artisan Design ... Basic computer skills for inventory management, shipping, receiving, or order processing functions.

Rural King

Receiving Associate

Greenwood, IN

$16.25 - $19.50/hr

Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services ... Execute precise purchase order processing by following established SOPs. * Utilize scan guns and ...

Rural King

Receiving Associate

Greenwood, IN · On-site

$16.25 - $19.50/hr

Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services ... Execute precise purchase order processing by following established SOPs. * Utilize scan guns and ...

Rural King

Receiving Associate

Greenwood, IN · On-site

$16.25 - $19.50/hr

Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What ... Execute precise purchase order processing by following established SOPs. * Utilize scan guns and ...

Kermans Flooring LLC

Warehouse Associate

Fishers, IN · On-site

$14.50 - $17/hr

The Warehouse Associate plays a key role in supporting daily warehouse operations by ensuring ... Basic computer skills for inventory management, shipping, receiving, or order processing functions.

Kermans Flooring LLC

Warehouse Associate

Fishers, IN · On-site

$14.50 - $17/hr

The Warehouse Associate plays a key role in supporting daily warehouse operations by ensuring ... Basic computer skills for inventory management, shipping, receiving, or order processing functions.

herffjones

Order Entry Specialist II

Indianapolis, IN · On-site

$22 - $22.50/hr

Process text submission and pricing * Prepare weekly/monthly reports * Prepare all data entry ... Bachelor's or associate degree preferred Physical Requirements: * Daily activity includes but is ...

herffjones

Order Entry Specialist II

Indianapolis, IN · On-site

$22 - $22.50/hr

Process text submission and pricing * Prepare weekly/monthly reports * Prepare all data entry ... Bachelor's or associate degree preferred Physical Requirements: * Daily activity includes but is ...

herffjones

Order Entry Specialist II

Indianapolis, IN · On-site

$22 - $22.50/hr

Process text submission and pricing * Prepare weekly/monthly reports * Prepare all data entry ... Bachelor's or associate degree preferred Physical Requirements: * Daily activity includes but is ...

herffjones

Order Entry Specialist II

Indianapolis, IN · On-site

$22 - $22.50/hr

Process text submission and pricing * Prepare weekly/monthly reports * Prepare all data entry ... Bachelor's or associate degree preferred Physical Requirements: * Daily activity includes but is ...

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All JobsOrder Processing Associate JobsOrder Processing Associate Jobs in Indianapolis, IN

Order Processing Associate information

See Indianapolis, IN salary details

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$17

$28

How much do order processing associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for order processing associate in Indianapolis, IN is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $19.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by order processing associates and how can they be managed?

Order Processing Associates often encounter challenges such as managing high volumes of orders during peak periods, handling discrepancies between orders and inventory, and ensuring timely communication with customers and internal teams. Effective time management, attention to detail, and familiarity with order management software are essential for overcoming these challenges. Additionally, collaborating closely with warehouse staff, customer service teams, and suppliers helps ensure smooth order fulfillment and quick resolution of any issues.

What is the difference between Order Processing Associate vs Customer Service Representative?

AspectOrder Processing AssociateCustomer Service Representative
Primary RoleFocuses on processing, verifying, and managing customer ordersHandles customer inquiries, complaints, and provides support
Skills & CertificationsAttention to detail, data entry, basic computer skillsCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, logistics, or office settingCall center, retail, or office environment
Industry UsageCommon in retail, logistics, manufacturingCommon across various industries including retail, telecom, finance

While both roles involve interacting with customers, the Order Processing Associate primarily manages and processes orders, ensuring accuracy and timely fulfillment. In contrast, the Customer Service Representative focuses on addressing customer inquiries and resolving issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an order processing associate?

To thrive as an Order Processing Associate, you need strong attention to detail, organizational skills, and familiarity with order management or inventory systems, typically supported by a high school diploma or equivalent. Proficiency with ERP or CRM software, spreadsheets, and order tracking platforms is often required. Excellent communication, problem-solving abilities, and time management help you handle customer inquiries and prioritize tasks efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth business operations.

What does an order processing associate do?

An Order Processing Associate is responsible for managing and processing customer orders from receipt to delivery. Their duties typically include entering order details into company systems, coordinating with inventory and shipping departments, and communicating with customers regarding order status. They ensure accuracy by verifying product availability, pricing, and shipping information. Strong attention to detail and organizational skills are important for success in this role. Order Processing Associates play a key part in ensuring customer satisfaction and efficient order fulfillment.
What are the most commonly searched types of Order Processing jobs in Indianapolis, IN? The most popular types of Order Processing jobs in Indianapolis, IN are:
Order Processing Associate jobs near you
Infographic showing various Order Processing Associate job openings in Indianapolis, IN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,354 per year, or $17.5 per hour.

Technical Customer Service Representative

Exotic Automation & Supply

Noblesville, IN • On-site

$25 - $35/hr

Full-time

Re-posted 22 days ago

Job description

General Summary:
Provides frontline customer service support to both internal and external customers. Responsibilities include processing orders, quotes, and EDI transactions; responding to customer inquiries and product requests; managing order follow-up; and resolving basic customer issues using foundational knowledge of Exotic product lines and business systems.
Essential Job Functions:
Order Management & Processing
  • Processes customer orders accurately from receipt through completion, including order entry, verification, and confirmation
  • Manages EDI (Electronic Data Interchange) transactions, including order receipt, processing, and error resolution
  • Handles order follow-up activities, including status updates, expedite requests, and delivery coordination
  • Processes RMAs (Return Merchandise Authorizations) in accordance with company policies and customer agreements
Customer Communication & Support
  • Responds to customer inquiries regarding product availability, order status, pricing, and general account questions
  • Prepares and processes customer quotations with accurate pricing and product specifications
  • Documents and processes customer complaints following established procedures to ensure timely resolution
  • Maintains professional communication with customers through phone, email, and other channels
Financial & Pricing Knowledge
  • Applies understanding of cost structures, discount schedules, and gross profit calculations to support pricing decisions
  • Utilizes customer-specific pricing matrices to ensure accurate quotations and order processing
  • Reviews orders for pricing accuracy and margin requirements before submission

Product & Supplier Knowledge
  • Demonstrates foundational knowledge of Exotic product lines to answer basic customer questions and identify appropriate solutions
  • Maintains working knowledge of core supplier base and their product offerings
  • Accesses and navigates supplier portals to verify product availability, specifications, and lead times
System & Process Compliance
  • Follows all departmental and corporate policies and procedures to ensure consistent service levels
  • Meets established productivity metrics for order processing, quote turnaround, and customer response times
  • Maintains accurate records and documentation in company systems for all customer interactions and transactions
Supplemental Job Functions:
  • Performs other duties as assigned or requested.
Knowledge, Skills and Abilities Required:
  • High School Diploma (required), Associate’s degree preferred.
  • Previous work experience (prefer customer-service related experience).
  • Previous experience working on a computer. 
Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.

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