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Order Management Associate Jobs in Pittsburgh, PA

Adecco

Order Management Specialist

Pittsburgh, PA · On-site

$20 - $22/hr

Adecco is assisting a major client in their search for an Order Management Specialist in Pittsburgh ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Three Rivers Optical

Order Entry Associate

Pittsburgh, PA · On-site

$14.75 - $19.50/hr

Managing all orders and other important data entry ensures all areas of the business run with efficiency and in compliance with all procedures. The Order Entry Associate has a great attention to ...

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Tobii DynaVox

Customer Experience Associate

Coraopolis, PA · On-site

$15.75 - $21/hr

Execute order management processes including quotation, order processing, invoicing, returns ... Associate degree or 2-4 years of inside sales or customer service * Attention to detail with a ...

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Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What are the most commonly searched types of Order Management jobs in Pittsburgh, PA?

The most popular types of Order Management jobs in Pittsburgh, PA are:

What are popular job titles related to Order Management Associate jobs in Pittsburgh, PA?

For Order Management Associate jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Order Management Associate jobs in Pittsburgh, PA look for?

The top searched job categories for Order Management Associate jobs in Pittsburgh, PA are:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Order Management Specialist

Adecco

Pittsburgh, PA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Key responsibilities

  • Manage overall order backlog by analyzing trends and reports, and addressing past due lines with appropriate actions and corrective measures.

  • Reconcile and analyze open orders and open lines for potential issues for assigned suppliers.

  • Build and maintain relationships with suppliers to identify and resolve open order root causes and potential issues.

Job description

Adecco is assisting a major client in their search for an Order Management Specialist in Pittsburgh, PA.  This is a contract opportunity, offering weekly pay and a chance to expand your experience.  If this role sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

What’s in this position for you?  

  • Pay: $20 - $22/hr

  • Shift/Hours: Monday – Friday (8:00am – 5:00pm)

  • Weekly Paycheck

 

Job Description:

This role is responsible for managing overall order backlog by analyzing trends and reports, and addressing past due lines by taking appropriate actions and creating corrective measures.

Responsibilities include but are not limited to: 

  • Reconcile and analyze open orders and open lines for potential issues for assigned suppliers.

  • Maintain a master tracking report of suppliers with open order count and open order dollars.

  • Build working relationships with suppliers to identify and resolve open order root causes and potential issues.  

  • Maintain a current supplier open order contact list including name, phone number and email address.

  • Add notes to the order(s) worked and maintain adequate records.

Candidates must meet the following requirements to be considered:

  • High School Diploma/GED

  • 3+ years of clerical or administrative support experience

  • Experience with MS Office products

  • Strong organizational skills

IMPORTANT: This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume. 


Pay Details: $20.00 to $22.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.