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Order Management Associate Jobs in Lansing, IL (NOW HIRING)

EHC

Order Puller

Hammond, IN

$14.50 - $17.25/hr

EHC is currently looking for Warehouse Associate/Order Pullers for a client in the Hammond, IN area ... managing, organizing and retrieving stock in the warehouse. Qualifications: * One to two years of ...

Sclogistics

Warehouse Associate - 1st shift

Joliet, IL · On-site

$18/hr

Starting at $18.00 2nd shift starting at $1.50 Summary Warehouse Associates may be responsible for ... Computer experience, such as order management systems including WMS. Note that if you are viewing ...

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Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What are popular job titles related to Order Management Associate jobs in Lansing, IL? For Order Management Associate jobs in Lansing, IL, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Lansing, IL look for? The top searched job categories for Order Management Associate jobs in Lansing, IL are:
Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Lansing, IL as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Records Management Support, Part-Time

Chicago Public Schools

Chicago, IL • On-site

Other

Posted 16 days ago

Job description

Records Management Part Time/Seasonal Employee

Chicago Public Schools (CPS) is a district on the rise, serving over 320,000 students in 500+ schools and employing over 44,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.

The Records Management Team is a part of the Policy, Ethics and Records Unit in the Law Department. Reporting to the Executive Director of Policy and Procedures and the Former Student Records Lead, the Records Management Part Time/Seasonal Employee will support members of the Former Student Records Team in carrying out its mission to efficiently manage current and former student records and timely fulfill records requests in accordance with all local, state and federal laws. This is a part-time position 24 of hours per week and does not qualify for benefits.

The Records Management Part Time support will be held accountable for the following responsibilities:

  • Processing former student records requests
  • Filing and organizing student records
  • Answering phones and responding to email inquiries
  • Light work involving lifting up to 25 pounds (e.g. a case of paper records)
  • Other duties as assigned

In order to be successful and achieve the above responsibilities, the Records Management Part Time support must possess the following qualifications:

Education Required:

  • High school diploma or GED equivalent preferred.

Experience Required:

  • 1 year experience providing excellent customer service
  • 1 year experience working in a warehouse setting providing warehouse/clerical support (preferred)
  • 1 year data entry experience (preferred)

Knowledge, Skills, and Abilities:

  • Strong communication skills (speaking, listening, and writing) and attention to detail
  • Strong project management and organizational skills
  • Effective strategic planning capabilities, including the ability to establish long-term vision and goals, and align/manage activities toward goal fulfillment
  • Ability to define problems, analyze data, and outline valid conclusions and action steps
  • Basic computer skills, including familiarity with programs such as Microsoft Office (Excel, Word) and Google Suite

Conditions of Employment

As a condition of employment with the Chicago Public Schools (CPS), employees are required to:

  • Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.

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