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Order Management Associate Jobs in Dover, DE (NOW HIRING)

Bonnie Plants

Office Manager

Kennedyville, MD · On-site

... hires and rehired associates. * Employee records management - maintain accurate, up-to-date ... Order supplies via the Requisition Worksheet * Receive POs in the required time * Receive/Ship ...

Dixon Valve

Warehouse Associate

Chestertown, MD · On-site

$17 - $19/hr

... Management system (WMS), and any special projects as needed! At The Dixon Group, we value the ... Review and fill customer orders * Able to read instructions and follow documentation * Maintain ...

Five Below

Sales Associate

Dover, DE · On-site

$14 - $19/hr

Regularly inform management about merchandise restocking, service requirements, and any customer ... Frequently ascend/descend ladders in order to retrieve and put away stock * Frequently position ...

Five Below

Sales Associate

Dover, DE · On-site

$14 - $19/hr

Regularly inform management about merchandise restocking, service requirements, and any customer ... Frequently ascend/descend ladders in order to retrieve and put away stock * Frequently position ...

Home Depot

Store Support

Dover, DE · On-site

$15 - $18.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Middletown, DE

$14.25 - $17.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Dover, DE

$15 - $18.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Home Depot

Store Support

Middletown, DE · On-site

$14.25 - $17.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Roses Discount Stores

Customer Service Associate

Smyrna, DE · On-site

$12.75 - $17.50/hr

Performs all other duties as assigned in order to maintain an effective and profitable store ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

U.S. Navy

Supply & Logistic Manager

Milford, DE

Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... From ordering needed supplies in the middle of a hurricane to inspecting incoming cargo from across ...

U.S. Navy

Supply & Logistic Manager

Middletown, DE · On-site

Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... From ordering needed supplies in the middle of a hurricane to inspecting incoming cargo from across ...

U.S. Navy

Supply & Logistic Manager

Middletown, DE

Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... From ordering needed supplies in the middle of a hurricane to inspecting incoming cargo from across ...

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Showing results 21-40

All JobsOrder Management Associate JobsOrder Management Associate Jobs in Dover, DE

Order Management Associate information

See Dover, DE salary details

$10

$18

$28

How much do order management associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for order management associate in Dover, DE is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.35 and $21.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What job categories do people searching Order Management Associate jobs in Dover, DE look for? The top searched job categories for Order Management Associate jobs in Dover, DE are:
Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Dover, DE as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,255 per year, or $18.9 per hour.

Office Manager

Bonnie Plants

Kennedyville, MD • On-site

Full-time

Posted 11 days ago

Job description

Summary/Objective
Oversee and manage the day-to-day operations of the Station office, providing support to the Station Manager.
Essential Functions
  • Station staffing support - facilitate job application flow, hiring processes, and onboarding process for new hires and rehired associates.
  • Employee records management - maintain accurate, up-to-date employee records in UKG using Document Manager, and ensure all employee files and records are stored securely and treated as confidential information (not left in open or unsecured areas where unauthorized individuals may view them).
  • Ensure the submission of correct payroll coding in onboarding.
  • Ensure timely submission of Change of Status and Termination Form documentation to system administrators.
  • Compile and submit reimbursable expenses for processing
  • Payroll - compile, enter, and submit weekly payroll inputs (data validation and reconciliation of discrepancies), timeclock setup for new associates, and distribute paystubs to hourly associates (when required). Adhere to payroll timelines and ensure proper payment in accordance with local and state laws.
  • Ensure payroll coding is input and recorded accurately according to approved labor charges.
  • Review and action on time off requests in a timely manner
  • Communicate in a timely and effective manner with appropriate departments, escalating employee concerns as needed
  • Accident reporting and workers' compensation- compile accident reports and submit claims to the corporate EHS team. Help coordinate the reporting of workplace injuries, assist employees with completing required injury and workers' compensation forms, enter incidents into Vector, and gather and forward accident reports, medical paperwork, and work status updates to the EHS team for review and claim handling.
  • Training and compliance - deliver mandatory training to station associates and follow the SOPs for special training (including regulatory and company required training), maintain posters and other station signage
  • Collaborate with the corporate office on Accounts Receivable/Accounts Payable (AR/AP) issues
  • Fleet compliance - maintain DOT records (fleet maintenance and inspections, driver qualifications, run reports)
  • Support sales team with new customer forms, truck binders, and supplies
  • H-2A Program compliance (where applicable) - review & approve station job contracts, adhere to program regulations, including recruitment, records/file management, inbound/outbound reimbursements, timekeeping/scheduling, housing maintenance/management, H2A vehicle transportation management, employee management, and maintain up-to-date station audit records
  • Maintain the organics program records and prepare for/participate in station audits
  • Maintain station logs - labor reports, pesticide applications, plug grade sheets, disease logs, and testing
  • ERP (Enterprise Resource Planning) System (and/or in Mobile Apps)
    • Enter a Production Plan
    • Order supplies via the Requisition Worksheet
    • Receive POs in the required time
    • Receive/Ship Transfers
    • Create Work Orders
    • Approve & Post Work Orders
    • Manage WIP & Finished good Inventory
    • Manage & complete cycle counts on Hard Goods Inventory
    • Create Station & Route Transfers
  • Maintain a clean and safe office environment; foster and support a team-centered culture
  • Perform routine office tasks - answering phone, mail, emails, deliveries, and walk-ins.

QUALIFICATIONS:
Required Education and Experience
High School Diploma or GED
Knowledge, Skills & Abilities
  • Must have strong computer literacy and be proficient in the use of MS Office; proficiency in an ERP system, including Microsoft NAV or Business Central (BC), strongly preferred.
  • Experience with data entry, including the ability to enter data accurately, and be comfortable learning new technical systems as needed.
  • Must have excellent organizational and communication (verbal and written) skills.
  • Knowledge of greenhouse/growing operations and of rules, regulations, and guidelines of various federal or state Departments of Agriculture.
  • Ability to take and follow directions and ability to work with little to no supervision.
  • Must act with integrity, professionalism, and confidentiality, and appropriately handle private/sensitive information.
  • Customer Service - basic familiarity with product availability, growing techniques and disease avoidance.

Note: These duties may vary to some degree from station to station depending on type and size of station.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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