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Order Management Associate Jobs in Clinton, TN (NOW HIRING)

ROYAL Brass and Hose

Customer Service Associate

Knoxville, TN · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... online orders • Answer customer and territory/account managers phone calls • Respond to ... warehouse associates • Year-end inventory- Include but not limited to counting, measuring ...

Royal Brass And Hose

Customer Service Associate

Knoxville, TN · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... online orders • Answer customer and territory/account managers phone calls • Respond to ... warehouse associates • Year-end inventory- Include but not limited to counting, measuring ...

Aesop Auto Parts

Order Fulfillment Associate

Knoxville, TN · On-site

$15.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview The Order Fulfillment Associate is essential to the success of the organization ... management and operating material handling equipment, preferred. * Forklift Certificate preferred.

Aesop Auto Parts

Order Fulfillment Associate

Knoxville, TN · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview The Order Fulfillment Associate is essential to the success of the organization ... management and operating material handling equipment, preferred. * Forklift Certificate preferred.

Walmart

Online Order Filling Team Supervisor

Knoxville, TN · On-site

$20 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location Walmart Supercenter #2310 3051 KINZEL WAY, KNOXVILLE, TN, 37924, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...

Newk's Eatery

Associate Manager

Knoxville, TN · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to ...

HUB

Account Manager Associate, Commercial Lines

Knoxville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, life and health, employee benefits, investment and wealth management products and ... Orders and processes scheduled loss runs and on demand loss run requests * Processes direct bill ...

CTI And Associates Inc.

Senior Program Manager

Oak Ridge, TN · On-site

$100K - $101K/yr

Collaborate with business development teams to support future contracts, task order management, and ... CTI and Associates is an Equal Opportunity Employer. CTI does not discriminate on the basis of race ...

Newk's Eatery

Associate Manager

Knoxville, TN · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to ...

Newk's Eatery

Associate Manager

Knoxville, TN · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to ...

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Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What cities near Clinton, TN are hiring for Order Management Associate jobs?

Cities near Clinton, TN with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Clinton, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution.

Customer Service Associate

ROYAL Brass and Hose

Knoxville, TN • On-site

$13.75 - $19/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Customer Service Representative

Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.

We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.

Job purpose:

The Customer Service Representative helps ensure customer satisfaction by ensuring that orders are processed correctly, and all deadlines are met. They answer product and service questions, suggesting information about other products and services. They process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction.

Essential Job Functions:

• Order entry – Includes but not limited to direct entry, fax, online orders

• Answer customer and territory/account managers phone calls

• Respond to territory manager and customer questions – Provide pricing, availability, product knowledge and enter NCI parts as required

• Open order management – Review customer open orders daily

• Back-order fill management – Review, fulfill, print customer backorders daily

• Customer Credit - Process customer return authorizations and credits per company policy in a timely manner

• Dispatch – dispatch/invoice orders in a timely manner as required

• Inventory/Control/Cycle Counting- Include but not limited to counting, measuring, recording as a team with other warehouse associates

• Year-end inventory- Include but not limited to counting, measuring, recording as a team with other warehouse associates

• Other Job Duties as Assigned: Include but not limited to assisting in order pulling, shipping, receiving, QC, Kitting, front counter, housekeeping, preventative maintenance on equipment, team meeting participation that results in continuous improvement, posting performance metrics, organization of various celebrations, attending training meeting or classes.

Qualifications:

• Excellent customer service skills

• Ability to work independently and safely

• Basic computer knowledge required

• Good typing skills

• Data entry skills

• Ability to multi-task

• Detail oriented

• Good decision-making ability

• Good written and verbal skills

• Ability to work in a fast-paced environment for long periods

• Great team spirit

• Able to work alone and self-motivated

• Good math skills

• High school diploma or GED

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