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Order Management Associate Jobs in Chicopee, MA (NOW HIRING)

Parts Authority

Warehouse Associate

Windsor Locks, CT · On-site

$18.50/hr

Great time management, attention to detail, and a team-first mindset. * Physical Readiness: Comfort ... Picking orders for shipment. * Recording exact arrival and departure times for shipments.

Parts Authority

Warehouse Associate

Windsor Locks, CT · On-site

$18 - $18.50/hr

Great time management, attention to detail, and a team-first mindset. * Physical Readiness: Comfort ... Picking orders for shipment. * Recording exact arrival and departure times for shipments.

Parts Authority

Warehouse Associate

Windsor Locks, CT

$15.50 - $18.50/hr

Great time management, attention to detail, and a team-first mindset. * Physical Readiness: Comfort ... Picking orders for shipment. * Recording exact arrival and departure times for shipments.

FERGUSON

Warehouse Associate

Windsor, CT · On-site

$16 - $18.75/hr

... management is preferred. * Plumbing and/or HVAC industry experience is a plus. * Forklift/order ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

Unavailable

Warehouse Associate

Windsor Locks, CT · On-site

$15.50 - $18.50/hr

Great time management, attention to detail, and a team-first mindset. * Physical Readiness: Comfort ... Picking orders for shipment. * Recording exact arrival and departure times for shipments.

Ferguson Enterprises Inc.

Warehouse Associate

Windsor, CT · On-site

$16 - $19/hr

... management is preferred. * Plumbing and/or HVAC industry experience is a plus. * Forklift/order ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

Ferguson Enterprises

Warehouse Associate

Windsor, CT · On-site

$16 - $18.75/hr

... management is preferred. * Plumbing and/or HVAC industry experience is a plus. * Forklift/order ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

Ferguson Enterprises, LLC

Warehouse Associate

Windsor, CT · On-site

$16 - $19/hr

... management is preferred. * Plumbing and/or HVAC industry experience is a plus. * Forklift/order ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

SUPPLY.com

Warehouse Associate

Windsor, CT · On-site

$16 - $19/hr

... management is preferred. * Plumbing and/or HVAC industry experience is a plus. * Forklift/order ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

HP Products

Warehouse Associate

Windsor, CT

$16 - $19/hr

... management is preferred. * Plumbing and/or HVAC industry experience is a plus. * Forklift/order ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

Lighting Unlimited

Warehouse Associate

Windsor, CT · On-site

$16 - $19/hr

... management is preferred. * Plumbing and/or HVAC industry experience is a plus. * Forklift/order ... our associates. Our competitive offering not only includes benefits like health, dental, vision ...

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Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What cities near Chicopee, MA are hiring for Order Management Associate jobs? Cities near Chicopee, MA with the most Order Management Associate job openings:
Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Chicopee, MA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Warehouse Associate

Parts Authority

Windsor Locks, CT • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Parts Authority rating

6.0

Company rating: 6.0 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

347th of 415 rated retail wholesalers

Job description

Overview
Join the Growing Parts Authority Team!
Looking for a rewarding career with competitive pay, outstanding benefits, and long-term stability? Parts Authority is seeking motivated Warehouse Associates to join our growing team
  • Location: Windsor Locks, CT
  • Shift: 1st and 2nd positions available
  • Hourly Rates: $18.00-$18.50

What You'll Do:
  • Drive Results: Maintain high productivity and quality standards in a active warehouse environment.
  • Stay Mobile: Lift, move, and transport assets/inventory (50 lbs. with or without reasonable accommodations).
  • Safety First: Keep narrow aisles clean and follow safety protocols.
  • Collaborate: Communicate clearly and work smoothly with teammates and supervisors under pressure.

What We're Looking For:
  • Experience:1-2 years in a warehouse setting (preferred).
  • Skills: Great time management, attention to detail, and a team-first mindset.
  • Physical Readiness: Comfort with standing, walking, bending, climbing, and working in varied temperatures.

Perks & Benefits
  • Health & Wellness:Comprehensive Medical, Dental, Vision, Life, Disability, HSA/FSA, and EAP options.
  • Financial Security: 401(k) with Profit Sharing, paid holidays, PTO, and legal/ID theft coverage.
  • Extras: Pet insurance, merchandise discounts, commuter reimbursement, and more!

Ready to get moving? Apply today!
Parts Authority was formed by the merger of four companies, that date back to 1973, that had common ownership and had the vision of creating a better vehicle for the wholesale distribution of automotive and truck parts.
Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.
Responsibilities
The warehouse associate is responsible for receiving,
labeling, and storing incoming shipments, assessing stock for damages, keeping a
concise record of inventory, and accurately filling customer orders. We only want
dynamic, career-minded people who are willing to dedicate themselves to this job.
The warehouse associate is responsible for virtually of all day-to-day tasks that keep
the warehouse running efficiently. The Warehouse Associate is responsible for
receiving, labeling, and storing incoming shipments, assessing stock for damages,
keeping a concise record of inventory, accurately filling customer orders, and picking
of parts to fulfill orders. We only want dynamic, career-minded people who are
willing to dedicate themselves to this job.
  • Receiving, processing, labeling, and storing incoming stock.
  • Maintaining clear records on all inventory and stock.
  • Scan items into the warehouse management system
  • Inspecting all stock for damages and keeping records of damages.
  • Organizing the warehouse space.
  • Preparing orders for shipment.
  • Picking orders for shipment.
  • Recording exact arrival and departure times for shipments.
  • Operating stock management tools: for example, powered industrial
    equipment and pallet jacks.
  • Counting stock and keeping inventory records.
  • Routine cleaning duties
  • Interface with management to ensure key objectives are realized
  • Maintain safety regulations and compliance with all applicable regulations

Qualifications
Minimum Requirements:
  • Accurately follow directions, both written and verbal
  • Maintain individual productivity and quality standards according to department requirements
  • Regularly lift, push, pull and/or move objects 10-50lbs and occasionally lift and/or move objects that weigh up
    to 100 lbs.
  • Frequently required to stand, walk, stoop, kneel, crouch, crawl, reach
  • Occasionally required to sit and climb (ladders and/ or stairs) or balance
  • May be subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
  • May be required to function in narrow aisles or passageways.
  • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
  • Attention to detail
  • Great communication skills
  • Time management skills
  • Able to work well under pressure
  • Must be able to work well with other staff members and supervisors
  • Must have an open availability, flexible and able to work various shifts and over time.
  • 1-2 years Warehouse experience preferred.
  • Familiarity with safety measures in a warehouse
  • Maintain and promote workplace safety
  • Securing and transferring cash or other assets.

Some of the benefits of being a part of our growing Parts Authority family:
  • Medical Coverage
  • Pharmacy Coverage
  • Dental Coverage
  • Vision Coverage
  • Basic Life and AD&D
  • Short Term Disability Coverage
  • Voluntary Short Term Disability Coverage
  • Voluntary Long Term Disability Coverage
  • Flexible Spending Account
  • Commuter Expense Reimbursement Account
  • Health Savings Account
  • Health Reimbursement Account
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • ID Theft Insurance
  • Legal Plan Insurance
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Paid Holidays, Sick and Vacation
  • Profit Sharing/401 (k) Plan
  • Employee Discounts on Merchandise

EEO
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.
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