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Order Management Associate Jobs in Airdrie, AB (NOW HIRING)

Places stock orders, receive freight, load, and unload trucks * Provides ongoing stock ... Good time-management skills and problem-solving abilities * Fluent in English * Ability to speak ...

Warehouse Associate

Calgary, AB

CA$20 - CA$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

What do our Warehouse Associates do? The primary purpose of this role is to be responsible for ... management, order entry, and vendor shipping/receiving Count, compare, check and inspect quantities ...

Packs orders carefully by confirming product selection, quantities, and product codes. Ensure ... Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

Warehouse Associate

Calgary, AB · On-site

CA$20 - CA$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

What do our Warehouse Associates do? The primary purpose of this role is to be responsible for ... management, order entry, and vendor shipping/receiving ● Count, compare, check and inspect ...

Alert manager of any concerns immediately. * Assist Customers and CSRs as needed * Follow standard ... Basic Computer skills including data entry to process transactions and generate reports and orders

... Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining ... Ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels. 6. Keeping the area N.

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Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What cities near Airdrie, AB are hiring for Order Management Associate jobs?

Cities near Airdrie, AB with the most Order Management Associate job openings:

Infographic showing various Order Management Associate job openings in Airdrie, AB as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Lot Associate : Full Time - AIRDRIE

The Home Depot Canada

Airdrie, AB

Full-time

Posted yesterday

New


Job description

Job Description Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Position Overview: The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer. Key Responsibilities: Ensures Customer Satisfaction Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer. Maintain a sufficient quantity of carts near the entrance of the store. When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise. Approach customers to determine if they need help loading product into vehicles and/or shopping carts. Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training. Maintains Safety and Security Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad. Follows all Safety and Loss Prevention policies and procedures. Using appropriate safety procedures with all equipment. Competencies: Communicates Effectively Customer Focus Skills: Interpersonal skills Organizational skills Attention to detail Direct Manager/Direct Reports: Front End Supervisor Travel Requirements: None Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Working Conditions: Working within a flexible schedule that may include evening and weekends. Warehouse environment that can be dusty and noisy. Working in all weather conditions - frequent exposure to different weather conditions when loading and unloading product. Doors are frequently open, causing drafts and interior temperature changes. Minimum Education: Highschool Diploma or Equivalent Minimum Years of Work Experience: 1 to 2 years Retail experience Minimum Leadership Experience: NA Certifications: NA Other Requirements/Assets: NA Your email Submit