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Order Management Associate Jobs in Maryland (NOW HIRING)

Ernest Maier Block

Front Counter Sales Associate

Annapolis, MD · On-site

$15.75 - $19.75/hr

Overview: The Counter Sales Associate plays a crucial role in providing outstanding customer ... Order Management * Manage delivery schedules and collaborate with yard, dispatch, and outside sales ...

BJ's Wholesale Club

Order Fulfillment Associate

Bowie, MD · On-site

$15.50 - $18.25/hr

Weekly Pay: Get paid every weekso that you can manage your money on your terms. * Free BJ's ... Bin storage to organize members orders used based on gold standards * Storage bins regularly ...

Compass Group

ORDER BUILDER (FULL TIME)

Suitland, MD

$21.50/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Canteen

ORDER BUILDER (FULL TIME)

Suitland, MD · On-site

$21.50/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Clark Associates

Part-time Order Picker

Baltimore, MD · On-site

$16 - $19/hr

Job Summary The part-time Order Picker with The Restaurant Store is responsible for supporting the Order Fulfillment Manager in all aspects of the customer order process within a retail branch ...

Applied Technology Services

Be Seen First

Customer Care Representative

Middle River, MD · On-site

$45K - $60K/yr

Order Management * Process customer purchase orders for technology products and services accurately ... Associate or bachelor's degree, or an equivalent combination of education and relevant work ...

Parksite

Sales Support Associate

White Marsh, MD · On-site

$65K - $75K/yr

Sales Support Associate Join Our Dynamic Team Overview Parksite, a 100% employee-owned company, is ... Develop transferable skills in customer service, order management, and cross-functional ...

Capstone Logistics

Order Selector

Hanover, MD · On-site

$16.75 - $19.25/hr

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and ...

Capstone Logistics

Order Selector

Hanover, MD

$16.75 - $19.25/hr

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and ...

SpartanNash Company

Warehouse Order Selector

Severn, MD · On-site

$22.50/hr

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... The physical demands described here are representative of those that must be met by an associate to ...

SpartanNash

Warehouse Order Selector

Severn, MD · On-site

$22.50/hr

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT ... The physical demands described here are representative of those that must be met by an associate to ...

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Order Management Associate information

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How much do order management associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for order management associate in Maryland is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.05 and $22.76 per hour, depending on experience, location, and employer.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What are the most commonly searched types of Order Management jobs in Maryland?

The most popular types of Order Management jobs in Maryland are:

What are popular job titles related to Order Management Associate jobs in Maryland?

For Order Management Associate jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Order Management Associate jobs in Maryland look for?

The top searched job categories for Order Management Associate jobs in Maryland are:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $41,056 per year, or $19.7 per hour.

Front Counter Sales Associate

Ernest Maier Block

Annapolis, MD • On-site

$15.75 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Overview:
The Counter Sales Associate plays a crucial role in providing outstanding customer service, whether customers visit our stores or contact us via phone. This position involves understanding customer needs, familiarizing oneself with product offerings and inventory, and ensuring a smooth sales process for customers. The primary goal is to leave customers satisfied and with a positive impression of our service.
Key Responsibilities:
  • Customer Service:
    • Promptly greet customers and answer phone inquiries.
    • Efficiently address all customer requests and inquiries.
  • Order Management
    • Manage delivery schedules and collaborate with yard, dispatch, and outside sales teams to ensure seamless service.
    • Follow up with customers in a timely manner.
  • Relationship Building:
    • Cultivate strong relationships with customers while maintaining a courteous and professional image.
  • Sales Transactions:
    • Accurately process sales transactions in accordance with company policies regarding pricing, discounts, and payment terms.
  • Product Knowledge:
    • Maintain knowledge of inventory, including hardware and special orders, and understand how products are utilized.
  • Additional Duties:
    • Assist with inventory management and perform other assigned responsibilities.

Qualifications:
  • Bilingual (Spanish) is a plus.
  • Possess strong math, language, and reading skills; basic computer proficiency may be required.
  • High school diploma or GED is mandatory.
  • Knowledge of the construction/building industry is an advantage.
  • Exceptional organizational and interpersonal communication skills.
  • Ability to work independently and efficiently in a fast-paced environment.
  • Physically capable of standing and walking for extended periods, as well as lifting and moving items up to 50 pounds.

Benefits:
  • Comprehensive health insurance, including dental and vision coverage.
  • Retirement plan (401(k)) with employer match
  • Paid time off.

Schedule:
  • Monday to Friday, 10-hour shifts from 6 am to 4 pm.
  • Saturday is mandatory from 6 am to 12 pm

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