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Order Management Administrator Jobs (NOW HIRING)

Order Management Administrator Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career ...

Order Management Administrator As an Order Management Administrator, you will play a critical role in transforming customer agreements into accurate, executable orders that support implementation ...

Order Management Administrator As an Order Management Administrator, you will play a critical role in transforming customer agreements into accurate, executable orders that support implementation ...

Order Management Administrator As an Order Management Administrator, you will play a critical role in transforming customer agreements into accurate, executable orders that support implementation ...

Job Summary The Order Management Administrator is responsible for managing customer orders throughout the order lifecycle, ensuring accurate order entry, production planning, and on-time delivery.

Job Summary The Order Management Administrator is responsible for managing customer orders throughout the order lifecycle, ensuring accurate order entry, production planning, and on-time delivery.

Job Summary The Order Management Administrator is responsible for managing customer orders throughout the order lifecycle, ensuring accurate order entry, production planning, and on-time delivery.

Administer various programs, projects, and processes according to department requirements, acting ... Exposure to ERP, CRM, or order management systems. * Experience working during system ...

Administrator, Order Support Position Profile The Order Administrator plays a critical role in ... This role manages the full lifecycle of equipment and service orders-from booking through billing ...

Ensure compliance to all company and business policies and administer all open sales orders and ensure appropriate order flow. * Provide an interface with finance department and manage all customer ...

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Manage sales orders, including quotation creation, order entry, acknowledgements, order changes, order status, fulfillment coordination, and occasional invoicing. * Verify order information and ...

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Order Management Administrator information

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How much do order management administrator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for order management administrator in the United States is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.36 per hour, depending on experience, location, and employer.

What does an order management administrator do?

An Order Management Administrator is responsible for processing and overseeing customer orders from initiation to completion. Their duties include entering orders into the system, coordinating with various departments to ensure timely delivery, and resolving any issues that arise during the order fulfillment process. They also communicate with customers regarding order status and updates, and may handle invoicing and documentation. This role is crucial for maintaining accurate records and ensuring customer satisfaction throughout the order lifecycle.

What are the key skills and qualifications needed to thrive as an order management administrator?

To thrive as an Order Management Administrator, you need strong organizational skills, attention to detail, and experience with order processing, typically supported by a background in business administration or a related field. Familiarity with ERP systems such as SAP or Oracle, as well as proficiency in Excel, is often required. Excellent communication, problem-solving abilities, and customer service orientation help you stand out in this role. These skills ensure accurate and timely processing of orders, effective collaboration with internal teams, and high levels of customer satisfaction.

What are some common challenges faced by order management administrators, and how can they be addressed?

Order Management Administrators often encounter challenges such as managing high volumes of orders during peak periods, ensuring data accuracy, and coordinating between multiple teams like sales, logistics, and customer service. To address these challenges, it's important to develop strong organizational skills, stay comfortable with order management systems, and communicate effectively across departments. Many organizations provide training and mentorship to help new hires adapt, and leveraging automation tools can also streamline order processing and reduce errors.

What is the difference between Order Management Administrator vs Customer Service Representative?

AspectOrder Management AdministratorCustomer Service Representative
Primary RoleOversees order processing, tracking, and fulfillmentHandles customer inquiries, complaints, and support
Required SkillsOrder systems, logistics, data entryCommunication, problem-solving, customer interaction
Work EnvironmentOffice, warehouse, or remoteCall center, retail, or office
CertificationsNone typically required, but supply chain or logistics certifications helpNone typically required

While both roles involve customer interaction and order processing, the Order Management Administrator focuses on managing the order lifecycle and logistics, whereas the Customer Service Representative primarily addresses customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a stable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supply chain or logistics roles and typically involves standard office hours. The role can be suitable for individuals interested in operations and customer service, with certifications like APICS CPIM enhancing prospects.
More about Order Management Administrator jobs
Infographic showing various Order Management Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $43,491 per year, or $20.9 per hour.

Order Management Administrator

Austin, TX • On-site


Flextronics

5.8

Company rating: 5.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

148th of 159 rated electronics manufacturers

Respectful managers

Uninterrupted breaks


Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

Order Management Administrator

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

The Order Management Administrator is responsible for managing customer orders throughout the order lifecycle, ensuring accurate order entry, production planning, and on-time delivery. This role supports customers by processing new orders and order changes, communicating committed ship dates and order status updates, validating product configurations for manufacturability, and ensuring material and production capacity align with customer requirements. The Order Management Administrator works closely with production control, manufacturing, shipping, quality, and customer service teams to resolve scheduling conflicts, coordinate expedite requests, release work orders and shipping authorizations, and support the timely fulfillment of customer orders. Additionally, the role generates routine reports, responds to customer information requests, and assists in resolving customer quality incidents while maintaining established lead time, response time, and delivery performance goals.

Schedule: Monday–Friday, 8am-5pm

What a typical day looks like:

  • Manual order entry into production planning system.
  • Process customer order changes by entering customer requests into planning systems.
  • Communicates order status to customer including initial committed ship dates (CSD's) and follow up on interim order changes.
  • Release authorizations to shipping department to deliver product.
  • Validates order configurations for manufacturability per customer's product rule sets.
  • Validates material and capacity availability based on products ordered and in accordance with customer's requested ship dates.
  • Resolve low level scheduling conflicts such as material and capacity availability issues.
  • Coordination and communication of order expedite requests to production control- may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters.
  • Runs routine reports in support of customer information requests and internal reporting requirements.
  • Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates.
  • Provide support to quality function in resolution of customer incidents

The experience we're looking to add to our team:

  • At least three years of customer order changes in a manufacturing/shipping and receiving environment
  • Ability to type, utilize telephones, computer applications such as work-processing, spreadsheet, presentation and database systems. Requires good organizational, follow-up and interpersonal skills. Good with basic computer skills
  • HS diploma required/college degree preferred

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
Job Category

Global Procurement & Supply Chain

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).



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