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Order Fulfillment Manager Jobs in Rochester, NY (NOW HIRING)

Store Support

Greece, NY · On-site

$14.25 - $17.75/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Rochester, NY · On-site

$17 - $18.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Rochester, NY · On-site

$14.75 - $18.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Batavia, NY · On-site

$17 - $18.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Victor, NY · On-site

$14.50 - $18/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Victor, NY · On-site

$17 - $19/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Rochester, NY · On-site

$14.75 - $18.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Rochester, NY · On-site

$14.75 - $18.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Rochester, NY · On-site

$16.50 - $18.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Rochester, NY · On-site

$17 - $18.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Rochester, NY · On-site

$14.75 - $18.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

Store Support

Rochester, NY · On-site

$15.50 - $17.50/hr

This may include ensuring an outstanding customer order fulfillment experience, assisting customers ... management or program compliance, these positions play a critical role in ensuring the highest ...

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Showing results 1-20

Order Fulfillment Manager information

See Rochester, NY salary details

$28.1K

$69K

$142.6K

How much do order fulfillment manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for order fulfillment manager in Rochester, NY is $68,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Order Fulfillment Manager vs Warehouse Supervisor?

AspectOrder Fulfillment ManagerWarehouse Supervisor
ResponsibilitiesOversees entire order processing, manages fulfillment teams, ensures timely deliverySupervises daily warehouse operations, manages staff, maintains safety and inventory
Required SkillsLogistics knowledge, leadership, process optimizationInventory management, team supervision, safety protocols
CertificationsSupply Chain certifications often preferredForklift licenses, safety certifications common
Work EnvironmentOffice-based with coordination across warehouse and logistics teamsWarehouse setting, physical and supervisory role

While both roles involve overseeing warehouse operations, the Order Fulfillment Manager focuses on the entire order processing cycle, ensuring customer orders are fulfilled efficiently. The Warehouse Supervisor primarily manages daily warehouse activities and staff. Understanding these differences helps job seekers target the right roles in logistics and supply chain industries.

What is order fulfillment management?

Order fulfillment management involves overseeing the process of receiving, processing, and delivering customer orders. It includes coordinating inventory, packaging, shipping, and tracking to ensure timely and accurate delivery, often using tools like warehouse management systems. Effective management helps improve customer satisfaction and operational efficiency.

What are some typical challenges faced by an order fulfillment manager, and how are they addressed?

Order Fulfillment Managers often encounter challenges such as managing fluctuating order volumes, coordinating with multiple departments, and ensuring timely delivery despite supply chain disruptions. Addressing these challenges requires strong organizational skills, effective communication with warehouse, logistics, and customer service teams, and the ability to adapt processes quickly. Leveraging technology for inventory tracking and workflow automation can also help maintain efficiency and accuracy in high-pressure situations.

What does an order fulfillment manager do?

An Order Fulfillment Manager oversees the process of receiving, processing, and delivering customer orders efficiently and accurately. They coordinate with various departments such as inventory, shipping, and customer service to ensure that orders are completed on time and meet quality standards. Their responsibilities include managing staff, optimizing workflows, monitoring inventory levels, and resolving any issues that may arise during the fulfillment process. By maintaining effective communication and streamlining operations, Order Fulfillment Managers help ensure customer satisfaction and smooth business operations.

What are the key skills and qualifications needed to thrive as an order fulfillment manager, and why are they important?

To thrive as an Order Fulfillment Manager, you need strong organizational skills, experience in logistics or supply chain management, and typically a bachelor’s degree in business, logistics, or a related field. Proficiency with warehouse management systems (WMS), enterprise resource planning (ERP) software, and inventory tracking tools is commonly required. Excellent leadership, problem-solving abilities, and communication skills help ensure teams remain efficient and customer needs are met. These skills and qualifications are critical for optimizing order accuracy, meeting delivery deadlines, and maintaining customer satisfaction in a fast-paced environment.
What are the most commonly searched types of Order Fulfillment jobs in Rochester, NY? The most popular types of Order Fulfillment jobs in Rochester, NY are:
What job categories do people searching Order Fulfillment Manager jobs in Rochester, NY look for? The top searched job categories for Order Fulfillment Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Order Fulfillment Manager jobs? Cities near Rochester, NY with the most Order Fulfillment Manager job openings:

Order Fulfillment Associate Part Time

BJ's Wholesale Club Holdings, Inc.

Webster, NY • On-site

$14.75 - $17.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


BJ's Wholesale Club rating

6.0

Company rating: 6.0 out of 10

Based on 761 frontline employees who took The Breakroom Quiz

347th of 416 rated retail wholesalers


Job description

A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
  • Weekly Pay: Get paid every week so that you can manage your money on your terms.
  • Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
  • Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
  • Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
  • 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
  • Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Responsible for performing general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update merchandise locations, and operating equipment. Omni Experience Ambassador will be working within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club.
Team Members:
  • Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
  • We strive for flawless execution and hold ourselves accountable.
  • Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
  • Ensure a safe and positive environment for our members and each other.
  • Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
  • Move with speed and agility in everything we do.
  • Innovate and adapt so we can move as fast as the world around us.
  • Maintain a friendly and positive attitude.
Members:
  • Deliver service excellence through all points of contact.
  • Resolve and deescalate to address every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards
    • Greet, Anticipate, Appreciate (GAA)
    • Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
  • Work with commitment and pride to deliver GOLD- Grand opening look daily
  • Maintains a clean and organized environment, inside the OMNI Space
    • Bin storage to organize members orders used based on gold standards
    • Storage bins regularly cleaned and maintained based on safety standards
Know your Business:
  • Understand how to access and read production and/or financial performance reporting for your department
  • See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
  • Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses handheld scanner device (RF) to verify merchandise. Moves merchandise from sales floor to staging area.
  • Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
  • Communicates with club team when merchandise needs to be replenished.
  • Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
  • Ensures all orders are picked in a timely manner to meet all productivity requirements.
  • Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
  • Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
  • Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met.
  • Securely packages the order in accordance with standard operating procedures.
  • Ensures the SFC area is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the work area. Handles damaged goods and spoiled products in accordance with standard operating procedures.
  • Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)
  • Maintains all club policies and procedures. Including adhering to proper dress code standards.
  • Required to meet OMNI productivity expectations regarding service level agreements (SLA"s), performance metrics and goals.
  • Performs other duties as assigned, including working in other departments as needed.
  • Maintains all club policies and procedures.
  • Performs other duties as assigned, including working in other departments as needed.
  • Regular, predictable, full attendance is an essential function of this job.
Qualifications
  • Previous order pulling experience preferred.
  • Big box/wholesale retail experience preferred.
  • Previous RF scanner experience preferred.
Job Conditions
  • Most of the time is spent moving about continuously on hard surfaces. There may be a need to frequently position oneself to examine and/or scan merchandise, including bending, climbing, crawling, handling, pulling, reaching, and stooping.
  • Continuously requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
  • Usually in a comfortable environment surrounded by moving machinery and/or loud equipment. There may be exposure to temperature extremes at time to pull refrigerated orders.
  • There may be occasional exposure to Company-approved cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $17.25 - $20.70
We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.

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