Order Entry Associate Jobs in Indianapolis, IN (NOW HIRING)

Position Title: Order Entry NameList Associate

Location: Indianapolis, IN

Starting Pay for position: $19

JOIN OUR TEAM!  

About Herff Jones:

Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones’ products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit www.herffjones.com. 

Your Opportunity: 

The Order Entry NameList Associate is an important part of the team supporting high schools, colleges and other educational institutions (our customers). As a member of the Order Entry sub-team, you will be responsible for daily review of orders from customers and Herff Jones Independent Sales Partners (ISPs); these orders are delivered through our web-based ESKO portal. Preparing orders with accurate information to prevent changes is a critically important function of this role, so attention to detail is crucial. Data entry OF THE Name List is the first step of many in ensuring high-quality products go timely from our manufacturing environment to our customers. 

What You’ll Bring to the Table:

• Understand who we are at Herff Jones, and why customers come to us 
• Gain a high-level understanding of the flow of products and processes 
• Build relationships with Customer Service Agents and understand their needs as it relates to your role 
• Become proficient in performing basic operations in our ERP system (Oracle) independently 
• Review daily orders and prioritize the order entry process 
• Verify and double check each order for order accuracy and completion of other numerical details 
• Compare order details provided with the prepared package content before the product ships
• Operate independently and serve as a subject matter expert for your order book 
• Demonstrated ability to navigate ERP system (Oracle) for basic and advanced tasks, to meet or exceed customer need dates 

Core Activities: 

• Drive sales in both new and existing markets, with multiple products 

• Present compelling presentations to students, parents and key decision makers 

• Develop trusted and loyal business partnerships both externally and with our internal partners 

• Attend regularly scheduled sales and technical training meetings, including area, regional and national sales conventions for the purpose of learning products, industry trends, programs, and processes 

• Call assigned customer and prospect schools in the territory on a regular basis to effectively increase market penetration and meet sales growth goals 

• Develop and execute robust marketing campaigns in all prospects and accounts 

• Become an ongoing trusted specialist with your customers, utilizing value-add programs to deliver solutions  

Success Indicators:  

• Ability to operate a personal computer in a Windows environment, including applications such as Microsoft Outlook, Word, and Chrome browser 

• Intermediate to advanced MS Excel skills are REQUIRED for this role 

• Previous experience working with an ERP system such as Oracle is preferred 

• Exceptional attention to detail and the ability to notice errors and discrepancies  

• Familiarity with digital filing skills 

• Strong math skills

• Demonstrate success managing multiple processes and tasks with strong organizational skills 

• A positive attitude with a focus on learning the complete product cycle to better serve customers (schools and administrators) and Independent Sales Partners 

• Work in a team environment with a positive attitude and perform other assigned tasks to meet the team’s overall delivery goal 

 Education / Certifications Required:

• Bachelor’s Degree - Business, preferred
• Work experience in lieu of degree considered 

Physical Requirements:

• Daily activity includes but is not limited to lifting, carrying, sitting, grasping, reaching, standing, kneeling, walking, bending, twisting.
• Reading, communication, math.
• Working at a computer for extended periods of time.
• Ability to regularly lift/move up to 50lbs.
• Noise level in the work environment is usually moderate to above

Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity. 

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.