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Order Confirmation Jobs in Washington, DC (NOW HIRING)

Alutiiq

Procurement Specialist II

Lorton, VA

... order confirmation and tracking information for inbound shipments to logistics team members and assist in coordinating returns of incorrect or damaged merchandise Maintain current, accessible ...

Alutiiq, LLC

Procurement Specialist II

Lorton, VA · On-site

$40.86 - $44.23/hr

Provide order confirmation and tracking information for inbound shipments to logistics team members and assist in coordinating returns of incorrect or damaged merchandise * Maintain current ...

IHOP

Catering Coordinator

Woodbridge, VA · On-site

$18/hr

Conduct confirmation calls for each order, call-backs to previous catering guests to encourage repeat orders, reminders ahead of time for annual ordering guests, to engage with targeted catering ...

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All JobsOrder Confirmation JobsOrder Confirmation Jobs in Washington, DC

Order Confirmation information

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$11

$20

$28

How much do order confirmation jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for order confirmation in Washington, DC is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Order Confirmation vs Order Processing?

AspectOrder ConfirmationOrder Processing
Primary RoleVerifies and confirms customer ordersPrepares and executes the order for shipment
ResponsibilitiesSending confirmation emails, verifying detailsPicking, packing, and shipping products
Work EnvironmentCustomer service, administrative tasksWarehouse, logistics, fulfillment centers
Required SkillsAttention to detail, communicationOrganization, efficiency, logistics knowledge

Order Confirmation involves verifying and confirming customer orders, ensuring accuracy before processing. Order Processing focuses on preparing and executing the order for shipment. While both roles are essential in the order fulfillment process, they differ in responsibilities and work environment, with Order Confirmation centered on verification and communication, and Order Processing on logistics and shipping.

What is an Order Confirmation specialist?

An Order Confirmation specialist is responsible for verifying and processing customer orders to ensure accuracy and completeness before fulfillment. They communicate with customers to confirm order details, resolve discrepancies, and provide updates on order status. This role often involves collaboration with sales, logistics, and customer service teams to deliver a smooth purchasing experience. Attention to detail and strong communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as an Order Confirmation Specialist, and why are they important?

To thrive as an Order Confirmation Specialist, you need strong attention to detail, organizational skills, and proficiency in order processing, often supported by a high school diploma or equivalent. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate order processing, minimize errors, and maintain customer satisfaction throughout the order fulfillment process.

What are the typical daily responsibilities of someone working in Order Confirmation?

In an Order Confirmation role, your primary responsibility is to verify and process customer orders, ensuring all details such as quantities, prices, and delivery information are accurate before finalizing. You'll communicate regularly with sales, logistics, and customer service teams to resolve discrepancies and provide timely updates to customers. Maintaining meticulous records and monitoring order status are also key aspects of the job. This role often requires strong attention to detail and effective communication skills to manage multiple orders simultaneously and address any issues that arise promptly.
What are popular job titles related to Order Confirmation jobs in Washington, DC? For Order Confirmation jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Order Confirmation jobs in Washington, DC look for? The top searched job categories for Order Confirmation jobs in Washington, DC are:
Order Confirmation jobs near you
Infographic showing various Order Confirmation job openings in Washington, DC as of July 2026, with employment types broken down into 22% Full Time, 3% Part Time, and 75% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.
Senior Product Manager, Post Order Experience

Senior Product Manager, Post Order Experience

Xometry

North Bethesda, MD • Hybrid

$126K - $167K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Xometry is seeking a Senior Product Manager, Post-Order Experience to own and optimize the customer journey after an order is placed. From order confirmation to delivery and support resolution, your work will ensure every buyer feels informed, confident, and delighted throughout their interaction with Xometry.

How You'll Contribute:

  • Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows
  • Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency
  • Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met
  • Build and iterate on features that proactively address customer pain points and increase CSAT/NPS
  • Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty
  • Act as the voice of the customer internally and develop mechanisms to gather feedback at scale

What You'll Bring to Xometry:

  • 5+ years of product management experience, ideally with B2B or transactional platforms
  • Experience with order management, fulfillment tracking, or support tooling preferred
  • Strong customer empathy and experience with user-centered product development
  • Familiarity with agile product development, data tools, and experimentation frameworks

The estimated base salary range for new hires into this role is $135,000- $175,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry logo

About Xometry

Sourced by ZipRecruiter

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Industry

Software development

Company size

501 - 1,000 Employees

Headquarters location

Gaithersburg, MD, US

Year founded

2013

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