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Order Confirmation Jobs in Novi, MI (NOW HIRING)

SME

Sales Operations Manager (Events)

Southfield, MI · On-site

Ensures ongoing processes are followed including direct order management (invoicing), order confirmation and processing. * Develop sales resources/job aids on sales processes, best-selling tactics ...

SIMING TIRESUPPLY INC

production shift leader

Wixom, MI · On-site

$45K - $60K/yr

... orders to ensure timely availability. · Fill in for absent operators to maintain production continuity. 2 Quality Control & Verification · Perform layered process audits, first-piece confirmation ...

NMB Technologies

Supply Chain Planner, Associate

Novi, MI · On-site

$27.75 - $37.50/hr

Expedite/reschedule orders per customer request or factory confirmation. * Negotiate critical or special requests with overseas business units, factory production control, and/or customers. * Process ...

Career Site

Quality Planning Engineer

Northville, MI · On-site

$68K - $88K/yr

OEM manufacturing process confirmation for BNAM commodities based on BNAM/Tier 2 Inspection/Handling Information in order to prevent mishandling OEM plants. * Commodity handling confirmation during ...

Dropoff, Inc

Driver Contractor

Ann Arbor, MI · On-site

... all orders and assigned drivers available in on centralized and dynamic map. Real-time tracking and confirmation, transparent pricing flexible delivery options and feature-rich APIs bring modern ...

Dropoff, Inc.

Driver Contractor

Ann Arbor, MI · On-site

... all orders and assigned drivers available in on centralized and dynamic map. Real-time tracking and confirmation, transparent pricing flexible delivery options and feature-rich APIs bring modern ...

Dropoff

Driver Contractor

Ann Arbor, MI · On-site

... all orders and assigned drivers available in a centralized and dynamic map. Real-time tracking and confirmation, transparent pricing, flexible delivery options, and feature-rich APIs bring modern ...

Chick-fil-A

Catering Director

Novi, MI · On-site

$20/hr

The Catering Director's responsibilities include: - Tracking and preparing all catering orders ... confirmation and follow-up calls. - Ensure each delivery or pickup includes all necessary utensils ...

Chick-fil-A

Catering Director

Novi, MI

$20/hr

The Catering Director's responsibilities include: - Tracking and preparing all catering orders ... confirmation and follow-up calls. - Ensure each delivery or pickup includes all necessary utensils ...

North West Labs

Be Seen First

Logistic Coordinator

Southfield, MI · On-site

$23/hr

Order supplies as requested. * May require some travel when needed for supply or specimen pick-ups ... drug confirmation testing for the most commonly scheduled prescription drugs and narcotics. The ...

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Order Confirmation information

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How much do order confirmation jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for order confirmation in Novi, MI is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.94 per hour, depending on experience, location, and employer.

What is an order confirmation specialist?

An Order Confirmation specialist is responsible for verifying and processing customer orders to ensure accuracy and completeness before fulfillment. They communicate with customers to confirm order details, resolve discrepancies, and provide updates on order status. This role often involves collaboration with sales, logistics, and customer service teams to deliver a smooth purchasing experience. Attention to detail and strong communication skills are essential for success in this position.

What are the typical daily responsibilities of an order confirmation specialist?

In an Order Confirmation role, your primary responsibility is to verify and process customer orders, ensuring all details such as quantities, prices, and delivery information are accurate before finalizing. You'll communicate regularly with sales, logistics, and customer service teams to resolve discrepancies and provide timely updates to customers. Maintaining meticulous records and monitoring order status are also key aspects of the job. This role often requires strong attention to detail and effective communication skills to manage multiple orders simultaneously and address any issues that arise promptly.

What are the key skills and qualifications needed to thrive as an order confirmation specialist, and why are they important?

To thrive as an Order Confirmation Specialist, you need strong attention to detail, organizational skills, and proficiency in order processing, often supported by a high school diploma or equivalent. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate order processing, minimize errors, and maintain customer satisfaction throughout the order fulfillment process.

What is the difference between Order Confirmation vs Order Processing?

AspectOrder ConfirmationOrder Processing
Primary RoleVerifies and confirms customer ordersPrepares and executes the order for shipment
ResponsibilitiesSending confirmation emails, verifying detailsPicking, packing, and shipping products
Work EnvironmentCustomer service, administrative tasksWarehouse, logistics, fulfillment centers
Required SkillsAttention to detail, communicationOrganization, efficiency, logistics knowledge

Order Confirmation involves verifying and confirming customer orders, ensuring accuracy before processing. Order Processing focuses on preparing and executing the order for shipment. While both roles are essential in the order fulfillment process, they differ in responsibilities and work environment, with Order Confirmation centered on verification and communication, and Order Processing on logistics and shipping.

What cities near Novi, MI are hiring for Order Confirmation jobs?

Cities near Novi, MI with the most Order Confirmation job openings:

Order Confirmation jobs near you
Infographic showing various Order Confirmation job openings in Novi, MI as of August 2026, with employment types broken down into 62% Full Time, 34% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $35,733 per year, or $17.2 per hour.

Customer and Sales Support Coordinator

Whitmore Lake, MI • On-site

Qualified Staffing
Recruiting and Staffing Services • 10K+ employees
Learn more about Qualified Staffingexternal

$20 - $22/hr

Full-time

Posted 28 days ago

Job description

NOW HIRING – IMMEDIATE OPENINGS
Customer and Sales Support Coordinator
$20-$22/hr
Position Summary
We are seeking a highly organized and customer-focused Customer and Sales Support Coordinator to support our window and door sales operation. This is primarily an in-office, desk-based position that works closely with our sales representatives, customers, vendors, and internal operations team to ensure orders are processed accurately and customers receive timely, professional service.
The ideal candidate is detail-oriented, comfortable communicating with customers, proficient with Microsoft Office, and able to manage multiple orders and priorities at the same time. This person will play an important role in keeping the sales and ordering process organized from purchase order through order confirmation and delivery.
Key Responsibilities
Sales Support
  • Work closely with sales representatives to support the day-to-day sales and order process.
  • Assist sales representatives with order entry, documentation, product information, and customer requests.
  • Maintain organized and accurate records for customer orders and sales activity.
  • Communicate order updates, changes, and potential issues to the appropriate sales representative.
  • Help ensure sales representatives have the information and documentation needed to effectively serve their customers.
  • Follow up on outstanding items to keep orders moving through the process.
Customer Service
  • Communicate professionally with customers by phone, email, and in person.
  • Assist customers with order status, scheduling questions, documentation, and general product or order inquiries.
  • Provide timely and accurate information while maintaining a positive customer experience.
  • Direct technical, sales, or installation-related questions to the appropriate team member when necessary.
  • Help resolve order issues by coordinating communication between customers, sales representatives, vendors, and internal departments.
Order Coordination
  • Help manage orders from initial processing through confirmation and fulfillment.
  • Monitor open orders and proactively identify missing information, delays, or discrepancies.
  • Coordinate with sales, purchasing, warehouse, delivery, and installation personnel as needed.
  • Maintain accurate customer and order information within company systems.
  • Help ensure products and materials are ordered correctly and available when needed.
  • Communicate changes in product availability, lead times, or delivery expectations to the appropriate team members.
Administrative & Office Support
  • Utilize Microsoft Outlook, Excel, Word, and other Microsoft Office applications for daily communication, documentation, tracking, and reporting.
  • Maintain organized electronic files and records.
  • Prepare spreadsheets, reports, order documentation, and other materials as needed.
  • Manage multiple priorities, emails, customer requests, and deadlines throughout the day.
  • Provide general administrative support to the sales and operations teams as needed.
Qualifications
  • Previous experience in customer service, sales support, order processing, purchasing, office administration, or a related position preferred.
  • Experience in the window and door, building materials, construction, distribution, or home improvement industry is a plus.
  • Strong customer service and interpersonal skills.
  • Comfortable communicating with customers by phone, email, and in person.
  • Strong organizational skills with excellent attention to detail.
  • Ability to accurately review purchase orders, order confirmations, pricing, quantities, and product specifications.
  • Comfortable working with numbers and detailed product information.
  • Ability to manage multiple orders and priorities simultaneously.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word.
  • Comfortable learning new order-entry, CRM, ERP, or business software.
  • Ability to work independently while also collaborating closely with sales representatives and other departments.
Ideal Candidate
The ideal Customer and Sales Support Coordinator is someone who enjoys being organized and keeping things moving. They are comfortable working at a desk for most of the day but also enjoy interacting with customers and coworkers.
They pay close attention to details and understand that a small error on a window or door order can become a significant problem once the product is manufactured. They are comfortable asking questions, following up with vendors and sales representatives, and taking ownership of their responsibilities.
This person should be able to shift between helping a customer, reviewing an order confirmation, responding to a salesperson, updating a spreadsheet, and following up on an outstanding purchase order while remaining organized and professional.
 
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About Qualified Staffing

Sourced by ZipRecruiter

Welcome to Qualified Staffing - Your Staffing Solution at Work. Since 1988, we have proudly served businesses and job seekers with honesty, integrity and passion. Staffing solutions provided for manufacturing, warehouse, clerical, professional, technical and call center needs. We are ready to go to work for you!

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Flint, MI, US

Year founded

1988

Social media

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