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Oracle Support Manager Jobs in Austin, TX (NOW HIRING)

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary The Opportunity ... support for seamless integration and utilization of business applications. As a Manager, you will ...

... support for seamless integration and utilization of business applications. As a Senior Manager, you ... Responsibilities - Leading large-scale Oracle Cloud/Fusion implementation projects and coordinating ...

As an Oracle Senior Manager at Deloitte, you will help clients define their cloud strategy, design ... Build and maintain senior client relationships, mentor teams, and support business development ...

This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving ... Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on ...

This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving ... Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on ...

... Oracle Cloud Infrastructure (OCI) is seeking an experienced Principal Program Manager to lead end-to-end New Product Introduction (NPI) and Product Lifecycle Management programs supporting OCI ...

This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving ... Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on ...

This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving ... Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on ...

... Oracle Cloud Infrastructure (OCI) is seeking an experienced Principal Program Manager to lead end-to-end New Product Introduction (NPI) and Product Lifecycle Management programs supporting OCI ...

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Oracle Support Manager information

See Austin, TX salary details

$22.3K

$67.3K

$119.9K

How much do oracle support manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for oracle support manager in Austin, TX is $67,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $90,200.00 per year, depending on experience, location, and employer.

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Austin, TX? For Oracle Support Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Oracle Support Manager jobs in Austin, TX look for? The top searched job categories for Oracle Support Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Oracle Support Manager jobs? Cities near Austin, TX with the most Oracle Support Manager job openings:
Infographic showing various Oracle Support Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,302 per year, or $32.4 per hour.

Lead Oracle Database Architecture Engineer

Xtivia Inc

Taylor, TX โ€ข On-site

$120/hr

Contractor

Posted 3 days ago

New


Job description

Description

XTIVIA - Lead Oracle Database Architecture Engineer (POC & Migration Specialist)

Work Location: On-site in the Taylor, TX area during the Proof of Concept (POC) and core migration phases. Hybrid remote during interim planning and steady-state project phases.

Employment Type: Contract / Contract-to-Hire

Travel & On-site Requirements: 100% on-site during the initial 3-month Proof of Concept (POC). Additional on-site presence will be required throughout the project for hardware and platform validation, testing, and cutover activities.

Clearance / Compliance: Must successfully pass required background checks and complete NERC CIP compliance onboarding before starting.

Contract Length: This position is initially scoped for the 3-month POC. Upon successful completion of the POC and achievement of the defined pass/fail criteria, the project is expected to continue for an additional 12-18 months in a hybrid remote/on-site capacity.

Work Authorization: U.S. Citizens only. This position is subject to client and regulatory requirements.


How you will make a difference
We are seeking a senior, hands-on Oracle Database Architecture Engineer to lead the technical validation, architecture design, Proof of Concept (POC), and migration execution for Data Modernization and Platform Refresh program.

In this role, you will be physically on-site at primary facilities to benchmark high-availability architectures, configure 2-node RAC with ASM and Active Data Guard across multi-site data centers, and execute near-zero downtime database migrations. The ideal candidate has deep expertise in Oracle 19c and converged infrastructure, Advanced Security and NERC CIP security controls, and cross-site disaster recovery benchmarking.

This is not a management position. This is a highly hands-on role where you will serve as the lead field engineer responsible for implementing the solution and executing all migrations, supported by a team of Oracle DBAs.


Responsibilities:ย 

Architecture & POC Leadership:

  • Lead and implement the physical and logical configuration of the target Oracle Database platform (RAC, ASM, Data Guard) during the initial Proof of Concept (POC) phase.
  • Conduct workload characterization, workload stress testing, and failover validation across Primary and Disaster Recovery (DR) data centers meeting migration objectives.
  • Evaluate storage throughput, inter-node latency, and network interconnect performance to validate platform SLAs.

Migration Planning & Execution:

  • Design and execute data migration strategies (e.g., RMAN Active Duplication, Oracle GoldenGate, or Data Guard) to migrate mission-critical databases with minimal maintenance windows.
  • Develop granular runbooks, rollback procedures, and cutover checklists for the production migration phase.
  • Implement Ansible automation where possible, such as Oracle installs/Rac/ASM/DG/DG Broker,ect.
  • High Availability & Disaster Recovery (HA/DR):
  • Architect, build, and test 2-node Real Application Clusters (RAC) utilizing Automatic Storage Management (ASM) and Oracle Grid Infrastructure.
  • Mastery of synchronous/asynchronous redo transport (Maximum Performance mode), broker configuration, automated health validation, and executing zero-data-loss database switchovers under a strict 5-minute SLA window.
  • Implement and validate Oracle Active Data Guard (FSFO/Far Sync) connecting primary and secondary data center sites.

Compliance & Security:

  • Enforce NERC CIP database security standards, TDE (Transparent Data Encryption), Unified Auditing, and strict access controls across test, staging, and production environments.
  • Experience with CIS benchmark health checks/DBSAT and remediation efforts for Oracle 19c environments on Linux.
  • Author technical design documents, architectural diagrams, and operational handoff playbooks for permanent Operations team enablement.

Knowledge Transfer:

  • Construct detailed runbooks for RAC/ASM , Data Guard setup and DG Broker architected solutions.
  • Construct detailed runbooks for TDE and Database Vault solutions for enhanced security features.
  • Create documentation evidencing the security features enabled and configured in accordance with CIS Benchmark Level 1 and NERC CIP requirements.
  • Transfer knowledge of the solutions to Oracle DBA teams at XTIVIA and client DBAs.
  • Ability to provide on-site client knowledge transfer sessions covering Oracle Enterprise Manager (OEM) 24ai and Oracle Data Guard failover and switchover scenarios.

Requirements

What you bring to your new team
Experience:

  • 15+ years of enterprise Oracle Database Administration and Architecture experience, preferably within mission-critical utility, energy, or grid-operator environments.

Certification:ย 

  • Oracle Database 19c Oracle Certified Professional (OCP) certification.

Core Oracle Stack:

  • Expert-level mastery of multi-tenant Oracle Database 19c (Oracle 26ai exposure preferred).
  • Deep experience with Oracle Grid Infrastructure, 2-node RAC, ASM disk group configuration and tuning, Active Data Guard, Data Guard Broker, Fast-Start Failover (FSFO), and geographically dispersed data centers.
  • Experience orchestrating live Data Guard switchover drills to validate replication integrity and synchronization safety.
  • Advanced hands-on experience with Oracle GoldenGate 21c Microservices, including Hub configuration, unidirectional Extract and Replicat processes, and trail file/transport encryption.
  • Advanced Oracle performance tuning experience utilizing Diagnostics and Tuning Packs.

Migration Expertise:

  • Demonstrated success leading large-scale Oracle database migrations using RMAN, GoldenGate, and Data Guard.
  • Proven hands-on experience writing migration runbooks and executing production go-live migrations with maintenance windows of 5 minutes or less.

Operating Systems & Infrastructure:

  • Proficiency with Linux (RHEL/OEL 8/9), shell scripting, UDEV/ASMFD storage mapping, Jumbo Frames/interconnect network tuning, and kernel/HugePages optimization.

Backup & Recovery:

  • Expert-level RMAN knowledge and advanced experience with Rubrik backup management.
  • Understanding of backup storage capacity planning to meet SLAs, including the impact of TDE and compression on storage requirements.

On-Site Availability:

  • Ability to work 100% on-site at the client facility in Taylor, TX during the initial POC deployment, performance testing, and production go-live cutover events

How you add even MORE valueย 

  • Experience with high-performance SAN storage architectures.
  • Oracle Certified Master (OCM) or Oracle Certified Professional (OCP) - RAC/Grid Infrastructure/Data Guard.
  • Advanced experience integrating database automation using Ansible.
  • Experience with near-zero downtime Oracle 26ai upgrades in a 2-node RAC with Data Guard environment for mission-critical database instances. ย 
  • Advanced database security skillset with hands-on experience with Oracle TDE and other security features.


At this time, XTIVIA cannot transfer nor sponsor a work visa for this position.


This position has an expected hourly rate of up to $120 per hour.

Your compensation is based on your skills and experience. Talk with your recruiter to learn more.


Get to know XTIVIAย 

XTIVIA is an innovative B2B technology enterprise solutions company committed to providing integrated technology solutions and services, delivering measurable results as a trusted industry thought leader for 30 years. ย 


Our services include managed services and business solutions, like DevOps, CRM, and ITSM; database support and management; application solutions, including mobile apps; ERP solutions for GovCon and the private sector; and platform integration, with APIs as well as digital experience CMS solutions.


If you can imagine the business outcome, XTIVIA can create it with technology.ย 

XTIVIA has offices in Colorado, New York, New Jersey, Texas, and Virginia.ย 

Learn more at XTIVIA.com.


What We Promise

At XTIVIA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, ย age, sex, national origin, disability status, genetics, military and veteran status, sexual orientation, gender identity or expression, marital status, parental status, and any other characteristic protected by applicable laws. XTIVIA believes that diversity and inclusion among our team members are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.