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Oracle Support Manager Jobs in Florida (NOW HIRING)

Oracle EPM Consultant

West Palm Beach, FL · On-site

$61.50 - $77.50/hr

EPM System Management & Support • Administer and maintain Oracle Fusion EPM modules (e.g., Planning, FCCS, EDMCS, Account Reconciliation, Narrative Reporting) • Serve as the Finance product owner ...

Champion change management initiatives, ensuring smooth adoption of new functionality and process improvements * Collaborate with Oracle Support and product teams to resolve complex technical issues ...

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Oracle Support Manager information

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are the most commonly searched types of Oracle Support jobs in Florida?

The most popular types of Oracle Support jobs in Florida are:

What are popular job titles related to Oracle Support Manager jobs in Florida?

For Oracle Support Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Oracle Support Manager jobs in Florida look for?

The top searched job categories for Oracle Support Manager jobs in Florida are:

Infographic showing various Oracle Support Manager job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution.

Senior Manager, Oracle EPM Admin

TEKsystems

Palm Beach Gardens, FL • On-site

$140K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago


Job description

Description

Job Responsibilities EPM System Management & Support Administer and maintain Oracle Fusion EPM modules (e.g., Planning, FCCS, EDMCS, Account Reconciliation, Narrative Reporting) Serve as the Finance product owner for Oracle EPM, responsible for translating business needs into scalable system-enabled processes, maintaining alignment between finance process design and system capabilities, and ensuring the platform evolves with business requirements while minimizing unnecessary customization. Manage user access, security frameworks, and role-based permissions Perform system configurations, metadata management, and environment migrations (Dev/Test/Prod) Monitor system performance, resolve issues, and coordinate with Oracle support as needed Lead business testing and validation for Oracle quarterly releases, EPM patches, and related technology ecosystem changes Develop and deliver end-user training, process documentation, administrator runbooks, and knowledge-transfer materials to drive adoption, self-service capability, and consistent execution of financial processes. Financial Planning, Consolidation & Reporting Business Process Owner Own the functional enablement of budgeting, forecasting, long-range planning, scenario modeling, and management reporting processes within Oracle EPM, ensuring the platform supports efficient, accurate, and decision-oriented financial planning. Ensure accurate consolidation processes and financial close support (FCCS) Lead the evolution of financial reporting, dashboarding, and management reporting capabilities to improve transparency, reduce manual effort, and enable timely, actionable business insights. Validate data integrations between ERP (Oracle Fusion Financials) and EPM Additional Job Responsibilities Data Integration & Automation Own the functional integrity of finance data flows across Oracle ERP, Oracle EPM, legacy planning platforms, and downstream reporting tools, including mappings, validations, reconciliations, exception management, and automation opportunities. Identify and implement automation opportunities to improve efficiency and reduce manual processes Ensure data accuracy, completeness, and auditability across systems Continued Responsibilities Governance, Controls & Audit Readiness Establish and enforce system governance standards, documentation, and change control processes Maintain audit-ready documentation (process flows, system controls, user access logs) Support internal and external audit requirements related to financial systems Added Responsibilities Continuous Improvement & Transformation Partner with Finance leadership to define the EPM roadmap, prioritize enhancements, evaluate business value, and ensure continuous improvement efforts are aligned to enterprise planning, reporting, and finance transformation priorities. Lead or support EPM upgrades, patches, and new module implementations Drive adoption of best practices and standardization across finance functions Cross-Functional Collaboration Act as a key liaison between Finance, IT, and third-party implementation partners Support training and end-user enablement efforts Translate business requirements into technical specifications Other duties as assigned. Qualifications Bachelor’s degree in Finance, Accounting, Information Systems, or a related field. 7+ years of progressive experience in financial systems Strong knowledge of EPM architecture, business rules, and calculation scripting Hands-on experience with Oracle Cloud EPM, preferably including Planning, FCCS, EDMCS, Narrative Reporting, data integrations, business rules, security roles, metadata management, and environment migration processes. Experience with data integration tools (FDMEE/Data Management, APIs) Strong understanding of financial planning processes, including annual budgeting, rolling forecasts, long-range planning, scenario modeling, driver-based planning, workforce planning, and management reporting Familiarity with Oracle Fusion ERP (GL, Financials) preferred Advanced Excel and reporting tool proficiency Strong analytical, communication, and problem-solving skills. Proven ability to manage multiple priorities in a fast-paced, dynamic environment. Demonstrated initiative and ability to work independently as well as collaborate across stakeholders to ensure all viewpoints considered. Preferred experience includes prior Oracle EPM implementation or optimization experience, exposure to Oracle Fusion Financials, and familiarity with enterprise data governance, master data management, and finance reporting transformation. Bilingual in Spanish /English is a plus

Skills

oracle fusion, epm, FCCS, Consolidation

Top Skills Details

oracle fusion,epm,FCCS,Consolidation

Additional Skills & Qualifications

Finance Background

Experience Level

Intermediate Level

Job Type & Location

This is a Permanent position based out of Palm Beach Gardens, FL.

Pay and Benefits

The pay range for this position is $140000.00 - $140000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Full Dental, Vision, Health, 401k.

Workplace Type

This is a fully onsite position in Palm Beach Gardens,FL.

Application Deadline

This position is anticipated to close on Sep 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US