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Oracle Customer Service Jobs in Colorado (NOW HIRING)

Account Executive - Corporate

Denver, CO · On-site

$39.76 - $63.65/hr

And with AI embedded across our products and services, we help customers turn that promise into a ... Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive ...

And with AI embedded across our products and services, we help customers turn that promise into a ... Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive ...

Oracle EPM (PBCS~PCMCS) Consultant

Denver, CO · On-site

$65.25 - $82.25/hr

... services leaders recognize the opportunity to better serve the enterprise, shareholders, customers ... Work you'll do As a Consultant on the Oracle EPM team, you will be responsible for... * Supporting ...

And with AI embedded across our products and services, we help customers turn that promise into a ... Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive ...

... services leaders recognize the opportunity to better serve the enterprise, shareholders, customers ... Work you'll do As a Consultant on the Oracle EPM team, you will be responsible for... * Supporting ...

... services, application support, or ERP operations * Experience managing Oracle ERP and at least one connected application or technology, such as tax, payroll, banking, procurement, customer ...

Senior Associate - Oracle SCM

Denver, CO · On-site

$77K - $202K/yr

... services for Oracle supply chain and operations applications, analyzing client needs, implementing ... or customer information, handling proprietary assets, or collaborating closely with team members.

Showing results 41-60

Oracle Customer Service information

See Colorado salary details

$10

$19

$28

How much do oracle customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for oracle customer service in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What is an Oracle Customer Service representative?

Oracle Customer Service representatives are professionals who assist customers with inquiries, technical support, and troubleshooting related to Oracle's products and services. They serve as the main point of contact between Oracle and its clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work through various channels such as phone, email, or live chat, and often collaborate with technical teams to address more complex problems. Their goal is to provide prompt, accurate, and helpful support to Oracle customers.

What are the key skills and qualifications needed to thrive as an Oracle Customer Service representative?

To thrive as an Oracle Customer Service Representative, you need a solid understanding of Oracle products, customer support processes, and preferably a background in IT or business. Familiarity with Oracle Service Cloud, CRM software, ticketing systems, and relevant certifications such as Oracle Certified Associate can be highly beneficial. Excellent communication, problem-solving abilities, and patience are critical soft skills for addressing customer concerns and building rapport. These skills ensure efficient issue resolution, high customer satisfaction, and effective support in a technology-driven environment.

What are some common challenges faced by Oracle Customer Service representatives, and how can they be effectively managed?

Oracle Customer Service representatives often encounter complex technical issues and high-priority client requests that require both product expertise and strong problem-solving skills. Navigating these challenges typically involves collaborating with technical teams, prioritizing tasks based on urgency, and maintaining clear communication with clients to set expectations. Staying updated on Oracle's evolving products and utilizing internal knowledge bases can help resolve cases efficiently. Continuous learning and teamwork are essential for managing difficult scenarios and delivering excellent customer support.

What is the difference between Oracle Customer Service vs Oracle Technical Support?

AspectOracle Customer ServiceOracle Technical Support
Required CredentialsCustomer service experience, basic Oracle product knowledgeTechnical certifications, Oracle product expertise
Work EnvironmentCustomer interaction, call centers, support portalsTechnical troubleshooting, remote support, issue resolution
Employer & Industry UsageOracle, software and hardware supportOracle, enterprise IT support
Common Search & ComparisonCustomer service roles, client supportTechnical support roles, troubleshooting

Oracle Customer Service focuses on assisting clients with general inquiries, account management, and product usage, often requiring strong communication skills. Oracle Technical Support involves diagnosing and resolving technical issues, requiring technical certifications and product expertise. While both roles support Oracle clients, Customer Service emphasizes customer interaction, whereas Technical Support emphasizes technical problem-solving.

Does Oracle Customer Service offer remote work?

Oracle Customer Service roles often offer remote work options, especially for positions involving customer support, technical assistance, or account management. These roles typically require strong communication skills and familiarity with customer service tools, and remote work arrangements depend on the specific position and company policies.

What are popular job titles related to Oracle Customer Service jobs in Colorado?

For Oracle Customer Service jobs in Colorado, the most frequently searched job titles are:

Infographic showing various Oracle Customer Service job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,112 per year, or $19.8 per hour.

Mid-Market Account Executive, Consumer Services - NetSuite

Oracle

Denver, CO • On-site, Remote

$31.73 - $50.72/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Oracle rating

8.7

Company rating: 8.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

57th of 247 rated software companies


Job description

NetSuite is seeking a results-driven Mid-Market Account Executive to acquire new customers across the Consumer Services market. This role is focused on selling NetSuite's cloud business platform to organizations with approximately $0-$20 million in annual revenue across industries such as Nonprofits, Financial Services, Real Estate, Cleaning and Repair Services, Field Services, and other consumer-facing service businesses.

The ideal candidate has at least 3 years of quota-carrying sales experience, a strong record of winning net-new business, and the ability to connect financial and operational challenges to measurable business outcomes. This is a true hunting role for a seller who can create pipeline, lead consultative discovery, build executive-level business cases, and control a structured sales process from prospecting through close.

Preferred Locations

Strong preference will be given to candidates located in or near: ( 3 Day in office requirement )

  • Denver, CO

Remote candidates in the Western US, Austin, TX or Chicago, IL may be considered when they bring especially strong industry experience, relevant business-application sales expertise, or a proven record selling into the target Consumer Services markets.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $31.73 to $50.72 per hour; from: $66,000 to $105,500 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3


Key Responsibilities
  • Own the full new-business sales cycle, from territory planning and prospecting through discovery, solution alignment, negotiation, and close.
  • Build and maintain a healthy pipeline through self-generated prospecting, targeted account outreach, referrals, partners, and marketing-supported opportunities.
  • Acquire net-new customers in the $0-$20 million revenue segment within an assigned Consumer Services territory.
  • Conduct consultative discovery to uncover challenges related to financial visibility, reporting, operational control, scalability, compliance, billing, scheduling, job costing, and disconnected systems.
  • Develop compelling business cases that quantify the impact of manual processes, weak reporting, operational inefficiencies, and outdated technology.
  • Engage and influence multiple stakeholders, including CFOs, Controllers, COOs, Executive Directors, founders, owners, IT leaders, and operations executives.
  • Create account plans, multi-thread opportunities, establish mutual action plans, and maintain clear next steps throughout the sales cycle.
  • Accurately manage pipeline, forecasting, deal progression, and CRM hygiene.
  • Collaborate with business development, solution consulting, marketing, implementation, and leadership teams.
  • Develop industry knowledge across Nonprofits, Financial Services, Real Estate, Cleaning and Repair Services, Field Services, and adjacent Consumer Services markets.
 Qualifications
  • 3+ years of quota-carrying B2B sales experience, preferably in SaaS, cloud software, ERP, financial management, CRM, fintech, or vertical business applications.
  • Demonstrated success sourcing and closing net-new business.
  • Clear personal ownership of pipeline creation, prospecting activity, and closed revenue.
  • Proven ability to meet or exceed sales quotas.
  • Experience managing a complete sales cycle in a mid-market or emerging-market environment.
  • Ability to sell to finance, operations, executive, owner/operator, or mission-driven leadership buyers.
  • Strong consultative discovery, qualification, negotiation, and closing skills.
  • Ability to communicate business value rather than relying only on product features.
  • Strong forecasting discipline, organization, and next-step control.
  • Executive-level communication skills and the ability to simplify complex business problems.
Preferred Qualifications
  • Experience selling ERP, accounting, financial management, CRM, PSA, field service, property management, fundraising, fund accounting, fintech, or another operational platform.
  • Experience selling into Nonprofits, Financial Services, Real Estate, Cleaning and Repair Services, Field Services, or adjacent Consumer Services industries.
  • Familiarity with business challenges such as financial close, reporting, billing, grants, compliance, audit readiness, scheduling, dispatch, job costing, multi-entity growth, and operational visibility.
  • Experience selling implementation-linked software that requires customers to change or improve business processes.
  • A track record of successfully ramping into a new product, industry, or market segment.
  • Experience using structured qualification, account planning, and mutual action plans.
What Success Looks Like

Successful Mid-Market Account Executives will:

  • Consistently create qualified pipeline rather than relying primarily on inbound opportunities.
  • Clearly articulate quota performance, pipeline sources, average deal size, sales cycle, buyer personas, and personal contribution.
  • Connect industry-specific pain to broader financial and operational business outcomes.
  • Build relationships across multiple stakeholders and engage executive decision-makers.
  • Maintain strong forecast accuracy and deal hygiene.
  • Secure clear, mutual next steps throughout the sales process.
  • Demonstrate curiosity, coachability, resilience, and the ability to learn new industries quickly.
Ideal Candidate Profile

You are a disciplined new-business seller with strong hunting instincts. You are comfortable opening doors, navigating ambiguity, and creating urgency around meaningful business problems. You can engage a CFO on reporting and controls, a COO on operational efficiency, an Executive Director on mission impact, or an owner/operator on scalability and visibility.

Most importantly, you can demonstrate not just where you worked, but how you created pipeline, advanced complex opportunities, built business value, and closed net-new customers.


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About Oracle

Sourced by ZipRecruiter

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Redwood City, CA, US

Year founded

1977

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