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Oracle Customer Cloud Service Jobs (NOW HIRING)

Quantum Technologies. LLC

$46.75 - $59/hr

Design, develop, and implement Oracle Visual Builder Cloud Service (VBCS) applications Extend Oracle Fusion Cloud (ERP/HCM) capabilities through custom UI applications Work in a low-code/no-code PaaS ...

Sonsoft Inc

Oracle Customer MDM

Pittsburgh, PA · On-site

... Enabled Services. * At least 7 years of experience in the Oracle 11i and R12 Application Domain ... At least 7 years of Oracle Application functional expertise in Oracle Customer Data Hub, Customer ...

IT America Inc

Oracle Cloud SaaS Admin

Dallas, TX · Remote

Manage Oracle Cloud service requests (SRs) and work closely with Oracle Support for issue resolution. * Support application lifecycle management activities across multiple Oracle Cloud environments.

Oracle

Systems Analyst 4-Support

Austin, TX · On-site

... Oracle Database or ATP (Autonomous Transaction Processing) or DBCS (Database cloud service). Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to ...

Vkore Solutions

Oracle CRM Lead

San Jose, CA · On-site

Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX. * Serve as the primary liaison between business users, technical teams ...

Capgemini

Manage service delivery performance through KPI monitoring, SLA adherence, customer satisfaction ... Collaborate with Oracle functional, technical, integration, and cloud teams to ensure efficient ...

United Airlines

ND · On-site

Manage service delivery performance through KPI monitoring, SLA adherence, customer satisfaction ... Collaborate with Oracle functional, technical, integration, and cloud teams to ensure efficient ...

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Oracle Customer Cloud Service information

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How much do oracle customer cloud service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for oracle customer cloud service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Infographic showing various Oracle Customer Cloud Service job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Oracle Fusion Cloud Service Logistics / Depot Repair Functional Consultant

Boston, MA • On-site

Avalon Software Services
See more jobs at Avalon Software Servicesexternal

Contractor

Re-posted 27 days ago

Job description

Job Title: Oracle Fusion Cloud Service Logistics / Depot Repair Functional Consultant

•  Work Location: Remote

•  Client Location: Boston, MA (need to travel we can pay expenses) 

About the Role

We are seeking a highly experienced Oracle Fusion Cloud Service Logistics / Depot Repair Functional Consultant to join our team. This is a purely functional role focused on optimizing Oracle Fusion Service Cloud modules to streamline depot repair processes, returns management, preventive maintenance, spare parts handling, and service logistics. The consultant will play a key role in business process analysis, solution design, system configuration, testing, troubleshooting, and end-user enablement.

Key Responsibilities

•  Gather and analyze business requirements for Depot Repair, Return Material Authorization (RMA), warranty management, spare parts management, subscriptions, returns management, and end-to-end service processes.

•  Configure Oracle Fusion Service Logistics and Depot Repair modules, including repair workflows, parts ordering, reservations and fulfillment, charges, estimates, and pricing & billing for service orders.

•  Design and implement end-to-end repair lifecycles (e.g., return receipt, repair execution, shipping, billing, and invoicing).

•  Set up repair types, status flows, billing rules, warranty entitlements, and related configurations.

•  Collaborate with integrated Fusion modules, including Order Management (OM), Inventory, Costing, Service Contracts, Installed Base, Field Service, and Subscriptions.

•  Prepare functional documentation, including Business Requirements Documents (BRD), setup guides, and User Acceptance Testing (UAT) scripts.

•  Support System Integration Testing (SIT), UAT, go-live activities, post-production hypercare, and troubleshooting of issues.

•  Deliver end-user training sessions and facilitate knowledge transfer to internal teams.

•  Coordinate with technical and QA teams on custom reports, extensions, integrations, testing, and issue resolution.

•  Provide expertise in related areas such as Oracle Service Cloud, Subscription Management, Order Management, Pricing, Field Service (including Oracle Field Service Cloud - OFSC), and Oracle CX/CRM modules, with a focus on service request management and work order management.

Required Skills and Qualifications

•  10+ years of experience as an Oracle Functional Consultant, with at least 4+ years focused on Oracle Fusion Cloud Service Logistics / Depot Repair.

•  Proven track record in full lifecycle implementations of Oracle Fusion Service and SCM modules, particularly Depot Repair, Service Logistics, returns management, spare parts, and subscriptions.

•  Strong functional knowledge of depot repair processes, including RMA creation, repair work orders, parts management and fulfillment, charges/estimates, and integration with SCM (e.g., Inventory, OM, Costing).

•  Hands-on configuration experience in Oracle Fusion Cloud Service, including Service Requests, Work Orders, Parts Reservation & Fulfillment, Depot Repair, and Pricing & Billing for Service Orders.

•  Familiarity with integrations across Oracle Fusion modules: Service Contracts, Installed Base, Order Management, Inventory, Costing, Pricing, Field Service, and Subscriptions.

•  Experience in Oracle Service Cloud, Subscription Management, Preventive Maintenance , Oracle Field Service Cloud (OFSC), and Oracle CX/CRM is highly desirable.

•  Excellent requirements gathering, gap analysis, solution design, testing, and troubleshooting skills.

•  Strong documentation and communication abilities, with experience in training and knowledge transfer.

•  Ability to work independently in a remote environment while collaborating with cross-functional and QA teams.

If you have deep expertise in Oracle Fusion  subscription, Preventive Maintenance, Service Logistics and Depot Repair and are passionate about optimizing service operations