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Optum Receptionist Jobs in Oregon (NOW HIRING)

UMR

Outpatient Physical Therapy | , Oregon

Albany, OR · On-site

$24 - $43/hr

Physical Therapist Assistant Explore opportunities at The Corvallis Clinic, part of the Optum ... Coordinates scheduling of patient appointments with receptionists You'll be rewarded and recognized ...

UMR

Outpatient Physical Therapist | , Oregon

Corvallis, OR · On-site

$72K - $130K/yr

... the Optum family of businesses. For more than 75 years, our multi-specialty group has been ... Coordinates scheduling of patient appointments with receptionists You'll be rewarded and recognized ...

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Optum Receptionist information

What skills and qualifications are needed to thrive as an Optum receptionist?

To thrive as an Optum Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, typically supported by a high school diploma or equivalent. Familiarity with healthcare scheduling software, electronic health records (EHRs), and multi-line phone systems is commonly required. Excellent communication, professionalism, and the ability to remain calm under pressure are standout soft skills for this position. These abilities ensure efficient operations, a positive patient experience, and effective support for clinical staff in a busy healthcare environment.

What are some typical challenges faced by an Optum receptionist, and how can they be effectively managed?

Optum Receptionists often manage a fast-paced front desk environment, handling multiple phone lines, greeting patients, and coordinating with clinical staff. One common challenge is balancing administrative duties with providing excellent customer service, especially during high-traffic periods. Effective time management, clear communication, and familiarity with Optum’s scheduling and electronic health record systems can help Receptionists navigate these demands smoothly. Support from teammates and ongoing training also contribute to a positive and efficient work experience.

What is the difference between Optum Receptionist vs Optum Medical Assistant?

FeatureOptum ReceptionistOptum Medical Assistant
CredentialsHigh school diploma or equivalentMedical assisting certification or diploma
Work EnvironmentFront desk, phone, administrative tasksClinical setting, patient care, basic procedures
Employer & IndustryHealthcare providers, insurance companiesClinics, hospitals, outpatient facilities
Common Search/ComparisonCustomer service, administrative supportPatient care, clinical support

The Optum Receptionist primarily handles administrative and front desk duties, focusing on customer service and scheduling. In contrast, the Optum Medical Assistant performs clinical tasks, assisting healthcare providers with patient care. Both roles are essential in healthcare settings but differ in responsibilities, credentials, and work environment.

What is an Optum receptionist?

Optum Receptionists are front desk professionals who serve as the first point of contact for patients and visitors at Optum healthcare facilities. They are responsible for greeting patients, answering phones, scheduling appointments, and managing patient records. In addition, they provide administrative support to medical staff and help ensure that the front office runs smoothly. Strong communication and organizational skills are essential, as receptionists play a key role in creating a positive experience for all visitors.
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Optum Receptionist jobs near you

Wellness Center Concierge

Plus One, an Optum Company

Beaverton, OR

$16.25 - $20.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job Overview:

We are currently seeking a friendly, reliable and professional Receptionist to work at a high-profile retail client headquarters located in Beaverton, OR.

What you will do:

  • Greet members and guests with warmth and professionalism as they enter the facility.
  • Respond to and provide assistance with members' feedback and concerns in a timely and professional manner, escalating to management as needed.
  • Handle account inquiries and payments.
  • Fulfill front desk administrative duties.
  • Ensure facility cleanliness and manage inventory of supplies and retail products.
  • Assist in supporting event needs such as promoting services or assisting in setup or takedown.

What we are looking for:

  • Ability to network, engage and interact with all clients, guests and members.
  • Strong customer service and organizational skills.
  • Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook) and web applications.
  • If applicable to your location, you may be required to obtain CPR/AED and First Aid certifications (company will provide reimbursement in accordance with company's policies).

About Us:

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company*:

Health and financial:

  • Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
  • Dental and Vision coverage plans
  • 401(k) Retirement & Savings Plan
  • Life Insurance (team member, spouse and dependents)
  • Short and Long Term Disability Plans
  • Accident & Critical Illness Insurance
  • Transportation and Parking Plans
  • Paid parental leave

Well-being:

  • Paid time off
  • Wellness rewards program
  • Free memberships to various fitness facilities and wellness subscriptions
  • 24/7 health and wellness support through the Employee Assistance program
  • Entertainment and consumer discounts
  • Inclusion and Belonging Council

Growth and development:

  • Free professional development courses through internal learning management systems
  • Discounted certifications through industry leading agencies
  • Free CPR/AED certifications
  • Free continuing education courses and credits
  • Employee Referral Reward program

*Please note, some of the benefits listed above are only available to team members who work full time hours.

Equal opportunity statement

Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law.

Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Employment Type: Part time

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