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Optum Receptionist Jobs in Florida (NOW HIRING)

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Optum Receptionist information

What skills and qualifications are needed to thrive as an Optum receptionist?

To thrive as an Optum Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, typically supported by a high school diploma or equivalent. Familiarity with healthcare scheduling software, electronic health records (EHRs), and multi-line phone systems is commonly required. Excellent communication, professionalism, and the ability to remain calm under pressure are standout soft skills for this position. These abilities ensure efficient operations, a positive patient experience, and effective support for clinical staff in a busy healthcare environment.

What are some typical challenges faced by an Optum receptionist, and how can they be effectively managed?

Optum Receptionists often manage a fast-paced front desk environment, handling multiple phone lines, greeting patients, and coordinating with clinical staff. One common challenge is balancing administrative duties with providing excellent customer service, especially during high-traffic periods. Effective time management, clear communication, and familiarity with Optum’s scheduling and electronic health record systems can help Receptionists navigate these demands smoothly. Support from teammates and ongoing training also contribute to a positive and efficient work experience.

What is the difference between Optum Receptionist vs Optum Medical Assistant?

FeatureOptum ReceptionistOptum Medical Assistant
CredentialsHigh school diploma or equivalentMedical assisting certification or diploma
Work EnvironmentFront desk, phone, administrative tasksClinical setting, patient care, basic procedures
Employer & IndustryHealthcare providers, insurance companiesClinics, hospitals, outpatient facilities
Common Search/ComparisonCustomer service, administrative supportPatient care, clinical support

The Optum Receptionist primarily handles administrative and front desk duties, focusing on customer service and scheduling. In contrast, the Optum Medical Assistant performs clinical tasks, assisting healthcare providers with patient care. Both roles are essential in healthcare settings but differ in responsibilities, credentials, and work environment.

What is an Optum receptionist?

Optum Receptionists are front desk professionals who serve as the first point of contact for patients and visitors at Optum healthcare facilities. They are responsible for greeting patients, answering phones, scheduling appointments, and managing patient records. In addition, they provide administrative support to medical staff and help ensure that the front office runs smoothly. Strong communication and organizational skills are essential, as receptionists play a key role in creating a positive experience for all visitors.
What job categories do people searching Optum Receptionist jobs in Florida look for? The top searched job categories for Optum Receptionist jobs in Florida are:
What cities in Florida are hiring for Optum Receptionist jobs? Cities in Florida with the most Optum Receptionist job openings:
Infographic showing various Optum Receptionist job openings in Florida as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution.

Bilingual Medical Receptionist

Allmed Staffing Inc

Miami, FL • On-site

$15.50 - $16/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago


Job description

Employment Type: 3 month contract
Location: Optum Little Havana – Optum Little Havana – 2974 SW 8th Street, Miami, FL
Schedule: Monday–Friday | 8:00 AM–5:00 PM

Optum is seeking a friendly, organized, and bilingual Receptionist to support our Activity Center in Little Havana. This role is ideal for someone with strong customer service and administrative experience who enjoys creating a welcoming environment while keeping daily office operations running smoothly.

Responsibilities:

  • Greet and assist patients, visitors, and vendors
  • Answer and direct incoming phone calls
  • Schedule meetings and maintain calendars
  • Manage office supplies, mail distribution, and office organization
  • Coordinate travel arrangements, lunch orders, and event RSVPs
  • Set up and tear down Activity Center events
  • Perform filing, copying, scanning, faxing, and other clerical duties
  • Coordinate building and equipment maintenance as needed
  • Maintain a clean, organized, and professional office environment

Qualifications:

  • High School Diploma or GED required
  • 2+ years of customer service and/or clerical experience
  • 1+ year of office management experience, including opening/closing the office, maintaining supplies, and ensuring office organization
  • 1+ year of experience coordinating travel, lunch orders, mail, or event logistics
  • Strong verbal and written communication skills
  • Bilingual in English and Spanish required
  • Knowledge of customer service principles and office procedures
  • Ability to lift up to 30 pounds
  •  

Preferred Qualifications:

  • Receptionist or call center experience
  • Proficiency with Microsoft Word and Excel
  • Strong multitasking and organizational skills

Company Description

Allmed is a National Staffing and Recruiting company offering short and long term staffing solutions.
We have been serving large Fortune 100 companies and providing career opportunities to job seekers for over 25 years. We specialize within the medical and healthcare industries offering temporary and permanent placement options. Our team takes the time to recognize, assess and listen to the goals of both our clients and employees. Our team is dedicated to providing the highest quality services and best qualified medical professionals throughout the United States. We stand by our promise and guarantee success and satisfaction between our clients and employees.