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Optum Receptionist Jobs in Colorado (NOW HIRING)

Optum is a global organization that delivers care, aided by technology, to help millions of people ... The receptionist receives cash payments from patients, issues receipts and posts cash payment data.

Patient Care Coordinator

Golden, CO · On-site

$18 - $32/hr

Optum is a global organization that delivers care, aided by technology, to help millions of people ... The receptionist receives cash payments from patients, issues receipts and posts cash payment data.

Optum is a global organization that delivers care, aided by technology to help millions of people ... Receptionist experience * Experience working in a medical office doing clerical work Pay is based ...

Patient Care Coordinator Optum is a global organization that delivers care, aided by technology, to ... The receptionist receives cash payments from patients, issues receipts and posts cash payment data.

Optum is a global organization that delivers care, aided by technology, to help millions of people ... The receptionist receives cash payments from patients, issues receipts and posts cash payment data.

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Optum Receptionist information

What is an Optum receptionist?

Optum Receptionists are front desk professionals who serve as the first point of contact for patients and visitors at Optum healthcare facilities. They are responsible for greeting patients, answering phones, scheduling appointments, and managing patient records. In addition, they provide administrative support to medical staff and help ensure that the front office runs smoothly. Strong communication and organizational skills are essential, as receptionists play a key role in creating a positive experience for all visitors.

What skills and qualifications are needed to thrive as an Optum receptionist?

To thrive as an Optum Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, typically supported by a high school diploma or equivalent. Familiarity with healthcare scheduling software, electronic health records (EHRs), and multi-line phone systems is commonly required. Excellent communication, professionalism, and the ability to remain calm under pressure are standout soft skills for this position. These abilities ensure efficient operations, a positive patient experience, and effective support for clinical staff in a busy healthcare environment.

What are some typical challenges faced by an Optum receptionist, and how can they be effectively managed?

Optum Receptionists often manage a fast-paced front desk environment, handling multiple phone lines, greeting patients, and coordinating with clinical staff. One common challenge is balancing administrative duties with providing excellent customer service, especially during high-traffic periods. Effective time management, clear communication, and familiarity with Optum’s scheduling and electronic health record systems can help Receptionists navigate these demands smoothly. Support from teammates and ongoing training also contribute to a positive and efficient work experience.

What is the difference between Optum Receptionist vs Optum Medical Assistant?

FeatureOptum ReceptionistOptum Medical Assistant
CredentialsHigh school diploma or equivalentMedical assisting certification or diploma
Work EnvironmentFront desk, phone, administrative tasksClinical setting, patient care, basic procedures
Employer & IndustryHealthcare providers, insurance companiesClinics, hospitals, outpatient facilities
Common Search/ComparisonCustomer service, administrative supportPatient care, clinical support

The Optum Receptionist primarily handles administrative and front desk duties, focusing on customer service and scheduling. In contrast, the Optum Medical Assistant performs clinical tasks, assisting healthcare providers with patient care. Both roles are essential in healthcare settings but differ in responsibilities, credentials, and work environment.

What job categories do people searching Optum Receptionist jobs in Colorado look for?

The top searched job categories for Optum Receptionist jobs in Colorado are:

What cities in Colorado are hiring for Optum Receptionist jobs?

Cities in Colorado with the most Optum Receptionist job openings:

Business Office Representative Clerk - Optum Peak Endoscopy Center

SCA Health

Colorado Springs, CO

$16 - $25.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


SCA Health rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

267th of 893 rated healthcare providers


Job description

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values

  • Clinical quality 
  • Integrity 
  • Service excellence 
  • Teamwork 
  • Accountability 
  • Continuous improvement 
  • Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will


Responsibilities

Business Office Representative

Optum Peak Endoscopy Center
1615 Medical Center Point, Colorado Springs, CO 80907

5:30am - 200pm 

7:30am  - 4:00pm 

Position Overview

Optum Peak Endoscopy Center is seeking an onsite highly organized and customer-focused Business Office Representative to support the daily operations of our surgical center. In this role, you will perform a variety of business office functions including patient registration, surgery scheduling, insurance verification, medical records management, billing support, and communication with physician offices and patients.

The ideal candidate is detail-oriented, thrives in a fast-paced healthcare environment, and is committed to delivering exceptional patient service while ensuring operational efficiency.

  • Schedules surgeries in surgery template in the computer, along with pertinent information and handles calls from physician’s office in regard to information on scheduling patients at the surgery center, scheduling surgeries or any calls associated with surgery scheduled.
  • Answers phone in a pleasant manner and deals with physician offices and patient’s needs expeditiously. Takes messages and transfers calls to other departments when necessary.
  • Does pre-registration and makes sure that authorization is obtained from the physician’s office prior to surgery scheduled. Completes necessary paperwork for registration and uses computer system to generate information for surgical/special procedure.
  • Maintains log for cancelled appointments.
  • Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes as needed.
  • Maintains clean and orderly surgery scheduling area.
  • All scheduled cases are verified as soon as possible.
  • Patients with a financial responsibility are contacted immediately and informed of the center’s payment policies as well as offered payment options if necessary.
  • All insurance verification and patient calls are clearly documented in the patient’s account.

Qualifications
  • High school diploma or equivalent required; Associate degree or equivalent preferred
  • Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred.
  • The successful candidate must have the ability to work independently as well as function within a team
  • Have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; and must possess the ability to handle stress.
  • The candidate must be flexible with hours and be able to work which ever shift is to be covered.
USD $16.00/Hr. USD $25.25/Hr.Qualifications:
  • High school diploma or equivalent required; Associate degree or equivalent preferred
  • Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred.
  • The successful candidate must have the ability to work independently as well as function within a team
  • Have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; and must possess the ability to handle stress.
  • The candidate must be flexible with hours and be able to work which ever shift is to be covered.
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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