Licensed Optician
Glendale, AZ · On-site
Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications
Licensed Optician
Glendale, AZ · On-site
Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications
Licensed Optician
Chandler, AZ · On-site
Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications
Licensed Optician
Chandler, AZ · On-site
Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications
Licensed Optician
Glendale, AZ · On-site
Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications
Licensed Optician
Glendale, AZ · On-site
Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications
Licensed Optician
Glendale, AZ · On-site
Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications
Licensed Optician
Glendale, AZ · On-site
Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications
Licensed Optician
Chandler, AZ · On-site
Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications
Licensed Optician
Chandler, AZ · On-site
Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Qualifications
Patient Coordinator
Phoenix, AZ · On-site
$17 - $22.50/hr
Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care ... front desk at all offices. Collaborate with clinic staff to ensure an efficient clinic workflow.
Patient Coordinator
Phoenix, AZ · On-site
$17 - $22.50/hr
Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care ... front desk at all offices. Collaborate with clinic staff to ensure an efficient clinic workflow.
Patient Coordinator
$17 - $22.50/hr
Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care ... front desk at all offices. Collaborate with clinic staff to ensure an efficient clinic workflow.
Quick apply
Patient Coordinator
$17 - $22.50/hr
Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care ... front desk at all offices. Collaborate with clinic staff to ensure an efficient clinic workflow.
Optometry Front Desk information
See Arizona salary details
$9.41 - $10.43
1% of jobs
$10.43 - $11.45
3% of jobs
$11.45 - $12.46
6% of jobs
$12.46 - $13.48
14% of jobs
$13.55 is the 25th percentile. Wages below this are outliers.
$13.48 - $14.50
16% of jobs
The median wage is $15.07 / hr.
$14.50 - $15.52
19% of jobs
$15.52 - $16.54
13% of jobs
$16.88 is the 75th percentile. Wages above this are outliers.
$16.54 - $17.55
13% of jobs
$17.55 - $18.57
9% of jobs
$18.57 - $19.59
4% of jobs
$19.59 - $20.61
3% of jobs
$9
$15
$20
How much do optometry front desk jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for optometry front desk in Arizona is $15.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.26 per hour, depending on experience, location, and employer.
What is an optometry front desk?
Optometry Front Desk staff are administrative professionals who serve as the first point of contact for patients at an optometry clinic or office. They handle patient check-ins and check-outs, schedule appointments, answer phone calls, verify insurance information, and manage patient records. Their role is essential for ensuring smooth office operations and providing excellent customer service. Additionally, they may assist with billing, coordinate with optometrists, and maintain a welcoming environment for all visitors.
What are the key skills and qualifications needed to thrive as an optometry front desk professional?
To thrive as an Optometry Front Desk professional, you need strong organizational skills, attention to detail, and experience with scheduling and patient intake, typically supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHRs), and insurance billing systems is highly beneficial. Outstanding customer service, clear communication, and multitasking abilities help you create a welcoming environment and efficiently manage patient flow. These skills are essential for ensuring smooth office operations, patient satisfaction, and accurate administrative processing in an optometry practice.
What are the most common challenges faced by optometry front desk staff, and how can they be managed effectively?
Optometry Front Desk staff often juggle multiple tasks simultaneously, such as scheduling appointments, managing patient records, handling insurance verifications, and addressing patient inquiries. Managing high patient volumes during peak hours can be especially challenging, requiring strong organizational and communication skills. Effective use of practice management software and clear protocols for triaging tasks can help streamline workflow and reduce stress. Regular team check-ins and ongoing training also support smooth collaboration with optometrists, technicians, and billing staff.
What is the difference between Optometry Front Desk vs Optometry Technician?
| Aspect | Optometry Front Desk | Optometry Technician |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service skills | Certification or training in optometry assisting; some states require licensing |
| Work Environment | Reception area, administrative tasks, patient check-in/out | Clinical setting, assisting with eye exams and testing |
| Employer & Industry Usage | Optometry clinics, eye care centers, retail optical stores | Optometry clinics, eye care centers, hospitals |
Optometry Front Desk staff primarily handle administrative and patient reception duties, while Optometry Technicians assist with clinical tasks and eye exams. Both roles are essential in eye care settings, but they differ in responsibilities and required skills.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 16 days ago
AEG Vision rating
5.2
Based on 51 frontline employees who took The Breakroom Quiz
33rd of 40 rated optical retailers
Job description
Licensed Opticians are responsible for selling & dispensing eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Licensed Opticians are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business.
Qualifications
Benefits
*Benefits applicable to full Time Employees only.
Physical Demands
- Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services
- Custom fits glasses & precisely places prescription in lenses
- Develops own clientele from providing outstanding service and obtaining referrals
- Assists co-workers with difficult or complex areas of product needs & prescriptions
- Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available
- Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary
- Retrieves patient charts and electronic health records
- Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements
- Educates patients on proper eyeglass and contact lens care
- Collects eye and face measurements to ensure proper fit
- Interprets prescriptions written by optometrist and ophthalmologist
- Creates work orders for lab technicians, specifying information on lenses needed
- Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer
- Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback
- Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs
- Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc.
- Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status
- Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents
- Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store
- Restocks retail boards with new merchandize
- Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc.
- Collaborates with technicians, front desk associates, Managers, and Optometrist
- Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc.
Qualifications
- High School Diploma
- State Licensure
- Optical dispensing experience
- Minimum of one-year experience working as an Optician strongly preferred
- Experience with HIPAA requirements preferred
- Strong organizational skills and attention to detail
- Strong communication skills (verbal and written)
- Excellent customer service skills and pleasant demeanor, experience with sales preferred
- Manual dexterity and hand-eye coordination
- Dependability and punctuality
- Ability to lift up to 30lbs, bend, kneel, and stand up to 8 hrs a day
Benefits
- 401(k) with Match
- Medical/Dental/Life/STD/LTD
- Vision Service Plan
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
*Benefits applicable to full Time Employees only.
Physical Demands
- This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
What AEG Vision employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About AEG Vision
Sourced by ZipRecruiter
Industry
Outpatient health care
Company size
1,001 - 5,000 Employees
Headquarters location
Dallas, TX, US
Year founded
2017